A very friendly reception at the shop with a coffee if you want it. My usual audiologist was on leave so I saw a new face who was very friendly and professional. She did the tests for both ears an... See more
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I had my usual routine appointment in Salsibury .On arrival I was greeted by the receptionist who offered tea or coffee. On time Bernard called my wife and I to the testing room where he tested my hea... See more
Very helpful staff who also gave some rather useful advice. I would recommend others to visit.
my usual member of staff which I normally see was away on sick leave. so I have to rearrange the time of the appointment which was no problem, with another member of your staff. Younger but very goo... See more
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Very helpful staff
Very helpful staff who also gave some rather useful advice. I would recommend others to visit.
Friendly staff
Friendly staff, everything explained, questions answered and quick and easy hearing test
A very friendly reception at the shop…
A very friendly reception at the shop with a coffee if you want it.
My usual audiologist was on leave so I saw a new face who was very friendly and professional. She did the tests for both ears and showed me the results on the computer screen. The tests were unhurried and I could ask any questions if I needed to.
I would certainly recommend this service and if you can’t travel to the shop an audiologist will travel to your home.
Can’t get better than that.
Had earwax removal
Had earwax removal. Procedure was easy, done very professionally and quickly. Would highly recommend Audika.
Quality of staff …
my usual member of staff which I normally see was away on sick leave.
so I have to rearrange the time of the appointment which was no problem, with another member of your staff. Younger but very good knowable and very helpful and polite
Brilliant consultation very…
Brilliant consultation very knowledgeable and was simple to understand highly recommend Bernard as always.
Annual appointment.
I had my usual routine appointment in Salsibury .On arrival I was greeted by the receptionist who offered tea or coffee. On time Bernard called my wife and I to the testing room where he tested my hearing and slightly adjusted my hearing aids .The same procedure was then performed on my wife. We were both satisfied with the friendly and professional treatment we received.
Very professenoral teatered with…
Very professenoral teatered with respect every thing explained
As always
As always, all staff at the Salisbury branch are very polite, friendly and professional. Who could ask for more
I had a well blocked ear but the audio…
I had a well blocked ear but the audio tech made me feel at ease and comfortable
The multsuction was new to me
The multsuction was new to me . She was efficient , informative and thorough . A job well done and great relief for me ! Thank you
The cut price offer helped too!!
Helpful professional unhurried explanations
Good listening, understanding and exploring of options. Faultless annual test and check-up.
From the welcome through to servicing…
From the welcome through to servicing and testing was perfect.
Highly recommended company
We took our elderly father (97) to have his ear wax removed using micro suction. James, at the Salisbury branch, took the utmost care and was very respectful and reassuring throughout. James was friendly and professional. The session took a very long time, at no time did we feel he rushed anything, and in the end, as there was a huge amount of wax still to remove, he suggested that rather than than tire Dad out, it might be best to return in a month after more Earol was applied. That way, the next session would be a lot easier for all concerned. He told us the fee would cover the next session too and even supplied a bottle of Earol so the wax softening process could progress over the coming weeks. I was very impressed and would have no hesitation in recommending James to anyone. The 2 other members of staff, an audiologist and a receptionist, were equally friendly and welcoming. I understand Hidden Hearing will be taking over Amplifon in the next few months so I think it will only strengthen the brand in the process.
A very thorough and informative visit
A very thorough and informative visit. I now have a better understanding of the issues that have been bothering me.
Very efficient and trustworthy experience
Easy to book appointment; seen on time; Hearing Aid Dispenser was very knowledgeable and explained everything very clearly in layman’s terms. Gave me a lot of confidence in the final diagnosis.
It was a very comprehensive…
It was a very comprehensive examination i was most impressed with the level of service that I had received.
The audiologist took his time
The audiologist took his time and discussed things with me fully. I was not hurried at all
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