Adrian and all the team have been very helpful after a bad experience with one of your leading competitors. Adrian tested my hearing thoroughly and explained what and why he was doing things, Ive now... See more
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Very pleasant conversations with all the details explained. Use of the computer screen to show my level of hearing problems. Alterations to my hearing aids are spot-on. Also, you have a charming recep... See more
The story so far……. In early July 26 went into the Shrewsbury store to explore what might be available, after 4 years of frustration with hearing aids supplied by a company more i... See more
I go every year to see Adrian at Shrewsbury for a check up. He is a thorough gentleman , friendly and nothing is too much trouble. Every little item is checked and need be corrected. Certainly when yo... See more
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Quality Care and Service
I received the best Christmas present (2022) as a result of a visit to Hidden Hearing Clinic, Shrewsbury - to be able to hear clearly!
Molly, the Receptionist warmly welcomed me to the clinic.
Audiologist, Adrian Ashley is a lovely man who put me at my ease. Then with great care and expertise guided me through the hearing tests and appropriate hearing aids for my needs.
Everything was carefully explained in a kindly and unhurried manner.
With my new hearing aids the clarity and quality of my hearing is wonderful - I am so pleased to be able to hear without effort in all situations - a real Christmas gift that will go on.
The hearing aids are worth every penny.
I thoroughly recommend the service and care offered by Adrian and Molly at this Hidden Hearing Clinic in Shrewsbury.
I was told about Hidden Hearing by word…
I was told about Hidden Hearing by word of mouth.I was struggling with my hearing aids from the NHS.
I made an appointment with Hidden Hearing in Shrewsbury and I am very pleased with my hearing aids I have bought.The examination is very good you feel Adrian is really confident with his knowledge of the hearing aids.The follow up is very good as well.You feel able to call and discuss a problem if one arises.Fortunately I have found the hearing aids from the moment they were fitted very comfortable and very efficient.I would and have recommended anyone who wants hearing aids to go to Hidden Hearing and make an appointment.
The service was faultless
Adrian Ashley is a lovely guy that puts…
Adrian Ashley is a lovely guy that puts you at ease. Nothing is too much trouble. He takes the time to explain everything and goes over things with you. Molly on reception is polite and always confirms appointments and rearranges where necessary. I cannot recommend them enough.
The whole families really pleased fir…
The whole families really pleased fir dad. They are not cheap. I know with rising costs but they are well worth it makes mum's life better too. Adrian & Molly helped us all the way. We used dads Brian's attendance allowance its made such a difference to dad & he now feels involved, tv, in a pub, just walk he can hear clearer & things he hasn't heard fir years. People asking question especially wearing face masks it used to be really hard for dad & I'd worry he felt left out. Brian & Sandra thanks
Excellent service from all staff
Excellent service from all staff. Very professional
Very efficient service from Adrian at…
Very efficient service from Adrian at Hidden Hearing Shrewsbury. He was kind and patient explaining everything. Wish I had made an appointment ages ago.
Very pleased we went to Hidden Hearing…
Very pleased we went to Hidden Hearing and from the start Molly and Adrian Ashley made us feel at ease and the tests were really good and we soon realised that we needed aids. We were able to take a walk outside to see the difference they made and now that we have them life is much better and friends have commented on the difference when talking to us. They are quiet and you do not know they are there. The service is very good and they keep a check on us in the future. Would thoroughly recommend them.
Recently went to get my hearing tested…
Recently went to get my hearing tested as I had some concerns. I would certainly recommend booking an appointment with Adrian! As soon as I entered the store, Molly greeted me with a smile and offered me a drink while I waited for my appointment.
Soon after Adrian came out to introduce himself and conducted the appointment very professional and carried out a range of tests.
Could not have asked for anything better and I would recommend the Shrewsbury branch!
Life-changing
Life-changing. My mum and her family wishes she'd come to Hidden Hearing (Shoplatch, Shrewsbury) earlier. Reliable and friendly follow-up service as routine from Ade and the difference the hearing aids have made to my mum exceeds all of our expectations. Thank you to Ade and the team.
I saw Diane for wax removal at…
I saw Diane for wax removal at Shrewsbury. Super job and tenacious in removing a hard to extract lump of wax in my ear.
5 star.
Excellent service at Hidden Hearing.
Following my Mum's visits with Amy at Shrewsbury, my husband has now had his hearing assessed and hearing aids fitted, Amy is excellent, and really takes time to understand the issues, very thorough and helpful. Would certainly recommend Hidden Hearing based on our experiences.
Very good staff
The staff were very polite friendly and helpful and Laura was extremely friendly and professional and was very helpful and informative would definitely recommend Laura
Thanks Laura!
I visited the Hidden Hearing branch in Shrewsbury for ear wax removal. Laura did a great job explaining the procedure and was more than willing and able to answer all of my questions. The end result was a pleasant experience in Laura's company and two much happier ears!
Wax removal Shrewsbury
Had ear wax removal y'day. Laura explained everything very well and procedure was quick, easy and successful. Will spare you description of the "before" photo but what came out and "after" photo were amazing. Thanks Laura.
In safe hands…
Laura was really quick in her treatment and really clear in her explanation of the process and the treatment. I felt like I was in safe hands, thank you.
Laura completed a successful wax…
Laura completed a successful wax removal for both my ears. She was very clear in her explanation and I felt the service was very professional
Thanks Laura - all is zingy now! Nick
very pleasant & courteous very though
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