Audika - Shrewsbury Reviews 

152
TrustScore 5 out of 5

4.9

24 Shoplatch, SY1 1HS SHREWSBURY, Shropshire, GB


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Rated 5 out of 5 stars

Adrian and all the team have been very helpful after a bad experience with one of your leading competitors. Adrian tested my hearing thoroughly and explained what and why he was doing things, Ive now... See more

Rated 5 out of 5 stars

Very pleasant conversations with all the details explained. Use of the computer screen to show my level of hearing problems. Alterations to my hearing aids are spot-on. Also, you have a charming recep... See more

Rated 5 out of 5 stars

The story so far……. In early July 26 went into the Shrewsbury store to explore what might be available, after 4 years of frustration with hearing aids supplied by a company more i... See more

Rated 5 out of 5 stars

I go every year to see Adrian at Shrewsbury for a check up. He is a thorough gentleman , friendly and nothing is too much trouble. Every little item is checked and need be corrected. Certainly when yo... See more



Contact info

  • 24 Shoplatch, SY1 1HS, SHREWSBURY, Shropshire, United Kingdom

  • 01743 264500

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

5,220 reviews in the last 12 months

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Rated 5 out of 5 stars

Quality Care and Service

I received the best Christmas present (2022) as a result of a visit to Hidden Hearing Clinic, Shrewsbury - to be able to hear clearly!
Molly, the Receptionist warmly welcomed me to the clinic.
Audiologist, Adrian Ashley is a lovely man who put me at my ease. Then with great care and expertise guided me through the hearing tests and appropriate hearing aids for my needs.
Everything was carefully explained in a kindly and unhurried manner.
With my new hearing aids the clarity and quality of my hearing is wonderful - I am so pleased to be able to hear without effort in all situations - a real Christmas gift that will go on.
The hearing aids are worth every penny.
I thoroughly recommend the service and care offered by Adrian and Molly at this Hidden Hearing Clinic in Shrewsbury.

December 6, 2022
Unprompted review
Rated 5 out of 5 stars

I was told about Hidden Hearing by word…

I was told about Hidden Hearing by word of mouth.I was struggling with my hearing aids from the NHS.
I made an appointment with Hidden Hearing in Shrewsbury and I am very pleased with my hearing aids I have bought.The examination is very good you feel Adrian is really confident with his knowledge of the hearing aids.The follow up is very good as well.You feel able to call and discuss a problem if one arises.Fortunately I have found the hearing aids from the moment they were fitted very comfortable and very efficient.I would and have recommended anyone who wants hearing aids to go to Hidden Hearing and make an appointment.

November 29, 2022
Unprompted review
Rated 5 out of 5 stars

Adrian Ashley is a lovely guy that puts…

Adrian Ashley is a lovely guy that puts you at ease. Nothing is too much trouble. He takes the time to explain everything and goes over things with you. Molly on reception is polite and always confirms appointments and rearranges where necessary. I cannot recommend them enough.

October 17, 2022
Unprompted review
Rated 5 out of 5 stars

The whole families really pleased fir…

The whole families really pleased fir dad. They are not cheap. I know with rising costs but they are well worth it makes mum's life better too. Adrian & Molly helped us all the way. We used dads Brian's attendance allowance its made such a difference to dad & he now feels involved, tv, in a pub, just walk he can hear clearer & things he hasn't heard fir years. People asking question especially wearing face masks it used to be really hard for dad & I'd worry he felt left out. Brian & Sandra thanks

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Very pleased we went to Hidden Hearing…

Very pleased we went to Hidden Hearing and from the start Molly and Adrian Ashley made us feel at ease and the tests were really good and we soon realised that we needed aids. We were able to take a walk outside to see the difference they made and now that we have them life is much better and friends have commented on the difference when talking to us. They are quiet and you do not know they are there. The service is very good and they keep a check on us in the future. Would thoroughly recommend them.

September 4, 2022
Unprompted review
Rated 5 out of 5 stars

Recently went to get my hearing tested…

Recently went to get my hearing tested as I had some concerns. I would certainly recommend booking an appointment with Adrian! As soon as I entered the store, Molly greeted me with a smile and offered me a drink while I waited for my appointment.

Soon after Adrian came out to introduce himself and conducted the appointment very professional and carried out a range of tests.

Could not have asked for anything better and I would recommend the Shrewsbury branch!

August 8, 2022
Unprompted review
Rated 5 out of 5 stars

Life-changing

Life-changing. My mum and her family wishes she'd come to Hidden Hearing (Shoplatch, Shrewsbury) earlier. Reliable and friendly follow-up service as routine from Ade and the difference the hearing aids have made to my mum exceeds all of our expectations. Thank you to Ade and the team.

August 2, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service at Hidden Hearing.

Following my Mum's visits with Amy at Shrewsbury, my husband has now had his hearing assessed and hearing aids fitted, Amy is excellent, and really takes time to understand the issues, very thorough and helpful. Would certainly recommend Hidden Hearing based on our experiences.

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Very good staff

The staff were very polite friendly and helpful and Laura was extremely friendly and professional and was very helpful and informative would definitely recommend Laura

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Thanks Laura!

I visited the Hidden Hearing branch in Shrewsbury for ear wax removal. Laura did a great job explaining the procedure and was more than willing and able to answer all of my questions. The end result was a pleasant experience in Laura's company and two much happier ears!

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Wax removal Shrewsbury

Had ear wax removal y'day. Laura explained everything very well and procedure was quick, easy and successful. Will spare you description of the "before" photo but what came out and "after" photo were amazing. Thanks Laura.

April 23, 2022
Unprompted review
Rated 5 out of 5 stars

In safe hands…

Laura was really quick in her treatment and really clear in her explanation of the process and the treatment. I felt like I was in safe hands, thank you.

February 14, 2022
Unprompted review

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