I go every year to see Adrian at Shrewsbury for a check up. He is a thorough gentleman , friendly and nothing is too much trouble. Every little item is checked and need be corrected. Certainly when yo... See more
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See what reviewers are saying
My husband Peter is a regular patient of Adrian's in the Shrewsbury clinic . On our visit to buy more domes for his hearing aids I asked if I could make an appointment for a hearing test. To my... See more
Easy to find and five minutes walk from Frankwell car park. I managed to get a cancellation within 24 hrs of asking. Attended to by Georgina Bennett who was welcoming and friendly. A thorough risk... See more
If you need advice,testing and information on hearing aids available this is the only place to go. All staff are lovely welcoming friendly and knowledgeable about their products. I purchased my h... See more
Excellent service.
Always a pleasure to see Adrian and his receptionist. Made to feel welcome and very professional and helpful.
The appointment was well informed and…
The appointment was well informed and made me feel at ease .I will be back in the near future and will buy a set because or the way he conducted the appointment.
Always a worthwhile experience
There is always a warm reception from staff on entry to the premises. A drink isxalways offered. My appointment was friendly and informative with a full discussion of my hearing and hearing aids. Relevant and necessary improvements to my hearing aids discussed, explained and implemented.
The improvements to my hearing experience immediately apparent and appreciated. Always feel that I have a worthwhile experience at my appointments.
Audiologist ( Aidrian) extremely…
Audiologist ( Aidrian) extremely efficient, friendly and thorough. Explained in easy to understand terms results of the tests and ensured complete understanding. I have every confidence in trusting my hearing management to Aidrian and Hidden Hearing,
Always helpful and informative.
Clinical excellence
The generous time taken for the appointment, the patient explanation of the procedures and the value of the information collected and the over-riding sense of clinical professionalism that characterised the whole experience.
Efficient
Efficient, extremely helpful and personalised guidance from Adrian in Shrewsbury
Fast and efficient service.
Very helpful with my understanding and…
Very helpful with my understanding and when asking questions got the answer straight out
I go every year to see Adrian at…
I go every year to see Adrian at Shrewsbury for a check up. He is a thorough gentleman , friendly and nothing is too much trouble. Every little item is checked and need be corrected. Certainly when you leave I find that my hearing is much improved. I have no hesitation in recommending someone with a hearing problem going to see Adrian.
Professional and Courteous service
I must admit that I was apprehensive about going for a hearing test. I was sure that I didn't have a problem with my hearing but wanted to get a couple of things checked out. However as an over 65 I find that wherever I go these days there is a preconception that I will have some sort of degeneration and I was concerned that I might be told that I had age related hearing loss and that I needed hearing aids.
I need not have worried. Adrian was professional and efficient without a hint of the patronising attitude towards the over 65s that is so wearisome and so present these days.
The examination was thorough and interesting and involved very relevant tests which I had never come across previously. My hearing was pronounced 'normal' my concerns were addressed and advice was given.
I would thoroughly recommend Adrian at Hidden Hearing Shrewsbury and will return when I am next due for a test.
Excellent service. Highly recommended
My first time having ear wax removal and recieved fantastic service. A warm welcome from Gemma on reception. My treatment was done by Molly who did an incredible job - very friendly and professional, thoroughly explaining everything about the process and giving me options. Highly recommended.
Excellent service
Made my mum feel at home
Made my mum feel at home. Very pleasant staff and a thorough test.
Really warm welcome
Really warm welcome , friendly staff excellent knowledge of products and hearing in general and a first class service
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