Came in struggling with ear blockages, the staff were so kind and helpful and completely relieved me of my hearing issues. They are attentive, careful, and very friendly. The clinic is very easy to fi... See more
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Adrian and all the team have been very helpful after a bad experience with one of your leading competitors. Adrian tested my hearing thoroughly and explained what and why he was doing things, Ive now... See more
Saw Julie Hickman recently for wax removal. She was very professional and did a great job
Easy to find and five minutes walk from Frankwell car park. I managed to get a cancellation within 24 hrs of asking. Attended to by Georgina Bennett who was welcoming and friendly. A thorough risk... See more
4.9
Excellent
160 reviews
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Audiologist ( Aidrian) extremely…
Audiologist ( Aidrian) extremely efficient, friendly and thorough. Explained in easy to understand terms results of the tests and ensured complete understanding. I have every confidence in trusting my hearing management to Aidrian and Hidden Hearing,
March 24, 2026
Always helpful and informative.
March 19, 2026
Clinical excellence
The generous time taken for the appointment, the patient explanation of the procedures and the value of the information collected and the over-riding sense of clinical professionalism that characterised the whole experience.
March 18, 2026
Efficient
Efficient, extremely helpful and personalised guidance from Adrian in Shrewsbury
March 6, 2026
Fast and efficient service.
March 4, 2026
Very helpful with my understanding and…
Very helpful with my understanding and when asking questions got the answer straight out
February 18, 2026
I go every year to see Adrian at…
I go every year to see Adrian at Shrewsbury for a check up. He is a thorough gentleman , friendly and nothing is too much trouble. Every little item is checked and need be corrected. Certainly when you leave I find that my hearing is much improved. I have no hesitation in recommending someone with a hearing problem going to see Adrian.
February 13, 2026
Professional and Courteous service
I must admit that I was apprehensive about going for a hearing test. I was sure that I didn't have a problem with my hearing but wanted to get a couple of things checked out. However as an over 65 I find that wherever I go these days there is a preconception that I will have some sort of degeneration and I was concerned that I might be told that I had age related hearing loss and that I needed hearing aids.
I need not have worried. Adrian was professional and efficient without a hint of the patronising attitude towards the over 65s that is so wearisome and so present these days.
The examination was thorough and interesting and involved very relevant tests which I had never come across previously. My hearing was pronounced 'normal' my concerns were addressed and advice was given.
I would thoroughly recommend Adrian at Hidden Hearing Shrewsbury and will return when I am next due for a test.
February 2, 2026
Unprompted review
Excellent service. Highly recommended
My first time having ear wax removal and recieved fantastic service. A warm welcome from Gemma on reception. My treatment was done by Molly who did an incredible job - very friendly and professional, thoroughly explaining everything about the process and giving me options. Highly recommended.
January 30, 2026
Unprompted review
Excellent service
January 28, 2026
Made my mum feel at home
Made my mum feel at home. Very pleasant staff and a thorough test.
January 5, 2026
Really warm welcome
Really warm welcome , friendly staff excellent knowledge of products and hearing in general and a first class service
December 19, 2025
Very friendly and knowledgeable staff
December 15, 2025
Hidden Hearing Shrewsbury
If you need advice,testing and information on hearing aids available this is the only place to go.
All staff are lovely welcoming friendly and knowledgeable about their products.
I purchased my hearing aids two years ago from Hidden Hearing in Shrewsbury and the after care provided is second to none.
The products are the most advanced on the market and you definitely get what you pay for.
November 15, 2025
A great service by Adrian (Audiologist)…
A great service by Adrian (Audiologist) who never lets me down. Highly recommended.
November 27, 2025
Staff always friendly & welcoming.
Staff always friendly & welcoming.
Adrian very thorough in examination.
November 20, 2025
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