I have been wearing hearing aids for many years now, NHS and private. Ayesha Rehman of Hidden Hearing who fitted my latest ones has always been caring and reassuring, happily answering all my questio... See more
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Have been taking my Mum to Hidden hearing for a number of years now - and can’t praise Lucy enough! She is so lovely, patient, caring and truly committed to doing whatever she can to help my dear, nea... See more
My mother went for a hearing test on Tuesday at Solihull Branch and was informed that she needed a hearing aid. We received excellent advice on which device would be most suitable for my mothers needs... See more
I had an excellent experience . I was seen on time with a warm welcome from the audiologist Ayesha .she took history and some information . She explained about the test in detail and explained about h... See more
4.8
Excellent
115 reviews
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Friendly and professional.
Very friendly, polite and professional staff. A clear and detailed explanation was given of the procedure that was going to take place and what to expect.
January 12, 2024
HIDDEN EFFICIENCY!
Friendly, reliable and dependable service continues to be the market leader
December 4, 2023
At the reception, the clerk was attentive and efficient.
The audiologist was courteous, methodical, and very professional.
July 16, 2023
Laura was very informative and understanding very good customer service quick and efficent.
Good customer service Laura was very informative and helpful with all tips and information on the product that she specilises in.
June 30, 2023
Unprompted review
Friendly and helpful appointment very…
Friendly and helpful appointment very professionally carried out
May 21, 2023
It was really nice seen Jan today
It was really nice seen Jan today. Explained everything about what she was going to do and then she did hearing test which was good. She told me not to use earbuds as they can cause ear infection.
Overall great experience and I would definitely recommend it.
May 5, 2023
Unprompted review
The team were professional and friendly…
The team were professional and friendly throughout the procedure details were explained explicitly.The end result achieved without fuss and have no hesitation in recommending this organisation to anyone who has ear issues.
March 23, 2023
Unprompted review
Both the receptionist and audiologist…A highly recommended service
Both the receptionist and audiologist were very friendly and welcoming. Ayesha, hearing aid dispenser, was very professional in her approach and explained the assessment procedure carefully at each stage. I now have clear instructions to follow with my GP. It is very helpful to have a toilet and hand basin on site for customers. I will be using Hidden Hearing - Solihull in the future.
March 16, 2023
Unprompted review
I visited Hidden Hearing
I visited Hidden Hearing, Solihull and found them to be efficient, explained the procedure well and gave sound advice.
February 24, 2023
Staff are friendly professional and hellful
Staff were excellent. Hearing test was well executed and thorough.
However, hearing aids whilst good are expensive
February 16, 2023
Very good
Quick, painless and effective 1st time, Laura did a great job very professional! Would 100% recommend!
February 23, 2023
Unprompted review
Laura⭐️
Laura was great, explained everything and did everything to help.
February 17, 2023
Unprompted review
What made my visit pleasent was the lady who cleared my earsWhat made my visit pleasent was jan the…
What made my visit pleasent was jan the lady who did my ear wax removal,very nice lady explained everything she was going to do and put me very much at ease,a very enjoyable visit Thankyou. Margaret Allen
February 3, 2023
Unprompted review
Ear wax removal
Ear wax removal - Very friendly, efficient and knowledgeable. Would recommend.
January 26, 2023
Unprompted review
Great service🙂
January 4, 2023
Unprompted review
Superb efficient service
The hearing in my right ear had reduced in recent months believed to be combination of age and a build up of wax. A wax removal session was suggested by Niamh my hearing aid dispenser and organised at Solihull where Laura very quickly and effectively identified that a dome from my aids was stuck in my ear causing a blockage and build up of wax. She removed the dome at the first attempt providing instant relief. Many thanks to Laura and Niamh for great support.
November 25, 2022
Unprompted review
Service provided at venue
Consultant was thorough, with an unhurried friendly atmosphere during consultation, and she answered all queries satisfactorily. Follow-up consultations were equally as supportive with queries and amendments to aids settings etc.
I would not hesitate in recommending the consultant at the venue.
September 27, 2022
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