I have been wearing hearing aids for many years now, NHS and private. Ayesha Rehman of Hidden Hearing who fitted my latest ones has always been caring and reassuring, happily answering all my questio... See more
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Have been taking my Mum to Hidden hearing for a number of years now - and can’t praise Lucy enough! She is so lovely, patient, caring and truly committed to doing whatever she can to help my dear, nea... See more
My mother went for a hearing test on Tuesday at Solihull Branch and was informed that she needed a hearing aid. We received excellent advice on which device would be most suitable for my mothers needs... See more
I had an excellent experience . I was seen on time with a warm welcome from the audiologist Ayesha .she took history and some information . She explained about the test in detail and explained about h... See more
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Excellent customer care
The specialist was so patient and understanding. She explained everything and made the experience a lot less stressful than I thought it would be.
Informed. I was kept informed throughout my 2 visits I.e text message email and calls.laura was very clear and informative and professional
I was kept informed throughout my 2 visits either by text message email or phone call which is important for me as I work long hours.laura was very helpful and professional. Will visit again if the need arises
Hidden hearing review.
Easy service to book. Great service, definitely recommend. Laura was lovely and very professional - Paul Fitzgerald
Excellent Service
I have had nothing but care, understanding & helpfullness whenever I've phoned or attended Hidden Hearing.
Very efficient and well explained and…
Very efficient and well explained and examination excellent, Will use in future
Regards
John Kiffin
Now hear this……
I was so impressed with the professionalism of the staff who saw us. Everything was explained so well, and the whole process was very efficient. Outstanding service!
First hearing check
Excellent service, arrived late due to traffic but still fitted me in and completed the hearing test and hearing aid checks.
Would recommend to anyone.
Everybody at Hidden Hearing has on each…
Everybody at Hidden Hearing has on each visit been welcoming and helpful.
The audiologists have shown understanding of the problems and frustrations of deafness and have gone to great lengths to give me the best hearing possible in all situations. I am very grateful for their efforts.
It was amazing
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