Audika - Southampton 20 London Road Reviews 

100
•
TrustScore 5 out of 5

4.8

20 London Road, SOUTHAMPTON, SO15 2AF HAMPSHIRE, Hampshire, GB

•

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See what reviewers are saying

Rated 5 out of 5 stars

The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel rela... See more

Rated 5 out of 5 stars

The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance m... See more

Rated 4 out of 5 stars

A relax visit to the branch in Romsey - Hampshire, when important issues were talked and explained clearly. However, I had to make the decision to sacrifice the preferred model, because the high p... See more

Rated 5 out of 5 stars

Very professional. Information given was clear and easy to understand. All questions answered. No pressure to purchase. Only thing I would say is when the receptionist is talking to you to move away... See more



Contact info

  • 20 London Road, SOUTHAMPTON, SO15 2AF, HAMPSHIRE, Hampshire, United Kingdom

  • 02380 011768

4.8

Excellent

TrustScore 5 out of 5

100 reviews

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4.8

All reviews

(100)

6,004 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lovely and professional lady

The young lady / Lauren was a lovely lady who went through every thing with great professionalism. She explained everything step by step and didn't rush me. She was very polite and made me feel relaxed through the whole appointment . Thankyou 😊

October 7, 2026
Rated 5 out of 5 stars

Exceedingly helpful reception

Exceedingly helpful reception, that put me at ease and made the introduction to the experience excellent. the professional explained every aspect very well and I had a successful outcome which was efficient and effective.

September 24, 2026
Rated 5 out of 5 stars

I was given a comprehensive hearing…

I was given a comprehensive hearing test and practical advice on whether I needed a hearing aid due to a mild hearing loss. Erik was very thorough and provided reassurance and explanation on the findings.

September 5, 2026
Rated 5 out of 5 stars

Hearing test

Warm welcome from staff with offer of drinks.
Seen on time for hearing test appointment, and given helpful advice and information throughout.
Good communication prior to and after appointment

August 19, 2026
Rated 5 out of 5 stars

Hidden costs

I was booked in to have my hearing checked really quickly, for the day after I contacted them. The building was clean and had friendly staff and a friendly atmosphere with about 3 virtually sound proof rooms. Ben , the audiologist was very professional , taking me through a number of tests to assess my hearing taking about one and a half hours . The hearing test is done at no cost,I have also been offered a follow up annual check at no up front cost, which leaves me wondering where these people actually make any money. I can only think that all of these costs must be being added to the cost of the actual hearing aid appliances, this cost was not discussed with me as yet, because my hearing loss is not that bad at the moment to require intervention.

May 20, 2026
Rated 5 out of 5 stars

I did not expect my routine hearing…

I did not expect my routine hearing test would result in the need for an upgrade in hearing aids. My appointment was beautifully managed and I am extremely happy with the care and attention I was given. Anyone seeking hearing loss advice can be confident that they will receive sympathetic and effective help.

May 2, 2026
Rated 5 out of 5 stars

Annual Wax Removal - Top service as always

I made my usual annual visit and as always, the service by Natalie and James was impeccable. Natalie was her usual bubbly self and very welcoming. James is always engaging and just very good at his job. Look forward to next year already.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

The After Service is second to none

The After Service is second to none. Ben at Southampton was amazing. He visits me, at home regularly to check that everything is working the way I want them to and adds new programmes to enhance my experience even more.
The Hearing Aids have made such a difference not only to me but also everyone I come into contact with but especially my family, who now have to be told to talk quieter.
I would highly recommend this company to anyone thinking of buying new aids, they would not regret it. They may be more expensive but the service and employees are amazing.

March 17, 2026
Rated 5 out of 5 stars

A very worthy consultation

Lauren was attentive, easy to speak to and obviously very experienced and helpful. She answered all my questions and filled me with confidence. I learned a lot and really appreciated the time spent with her.

April 1, 2026
Unprompted review

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