Audika - Southport Reviews 

91
TrustScore 4.5 out of 5

4.5

625-627 Lord Street, PR9 0AN SOUTHPORT, Merseyside, GB


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See what reviewers are saying

Rated 5 out of 5 stars

First time having the removal of my ear wax, didn't know what to expect. Met a lovely lady called Diane, very welcoming, I was instantly put at ease. She explained everything through out the procedur... See more

Rated 5 out of 5 stars

Joshua was so professional, friendly and caring. He was perfectly on time for the appointment and introduced himself, explaining what he would be doing. He reassured my elderly mother and left her fee... See more

Rated 5 out of 5 stars

Highly recommended! I spoke with Janet on reception prior to booking and she was so helpful in what I needed to do before the treatment. Terri was absolutely fantastic. She was thorough, informative a... See more

Rated 5 out of 5 stars

I attended hidden hearing in Southport for earwax removal and had excellent service. Terri took time to explain everything she was going to do beforehand and expertly and painlessly removed the wax.... See more



Contact info

  • 625-627 Lord Street, PR9 0AN, SOUTHPORT, Merseyside, United Kingdom

  • 01704 883780

4.5

Excellent

TrustScore 4.5 out of 5

91 reviews

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4.5

All reviews

(91)

5,254 reviews in the last 12 months

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Rated 5 out of 5 stars

Joshua was so professional

Joshua was so professional, friendly and caring. He was perfectly on time for the appointment and introduced himself, explaining what he would be doing. He reassured my elderly mother and left her feeling confident and happy with her hearing aids. A lovely pleasant gentleman. Thanks for helping Josh, you went above and beyond.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Thumbs up to Joshua Devine

Joshua Devine at Hidden Hearing fitted me with Oticon aids a few years ago. He comes to my home annually to undertake tests and servicing of the aids and is always very helpful. Whilst he shows and demonstrates developments in new technology and equipment, there is no hard sell to change the existing equipment and this has created a feeling of trust. I’m very happy with the quality of service and highly recommend Joshua.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended! I spoke with Janet on reception prior to booking and she was so helpful in what I needed to do before the treatment. Terri was absolutely fantastic. She was thorough, informative and put me right at ease with the ear wax removal treatment. It was painless and quick. My ears feel so much better now after booking with them.

January 7, 2026
Unprompted review
Rated 3 out of 5 stars

Annual Check up

I like: friendly and knowledgeable specialist.
I don't like: the prices which are effectively double the competitive market rates with no obvious technical superiority.

December 11, 2025
Audika - Southport logo

Reply from Audika - Southport

Hello

Thank you for taking the time to leave your review, we appreciate the 3 stars and the positive comments.

We have passed on your feedback on for review and if there is anything else we can help you with please feel free to contact our Customer Services Team on 01622 775191 or by emailing contact@hiddenhearing.co.uk

Kind Regards

Hidden Hearing
01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Excellent Experience

I had my hearing checked at a clinc in Standish by Joshua Devine of Hidden Hearing Southport.

Joshua was very knowledgeable and helpful and kept me informed at all points throughout the hearing check as to what he was doing and why and communicated clearly what the results were telling him.

Overall an excellent experience and I wouldn't hesitate to recommend Joshua to anyone.

June 4, 2025
Unprompted review
Rated 5 out of 5 stars

Ear Wax Removal

Great experience from initial contact to end of treatment. Would definitely recommend. Thanks Terri and Janet.

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

Always an enjoyable experience

Visited the Southport branch for my annual hearing test and review, lots of information sharing with Nadia, who explained everything about my hearing problems and the items and the technology that can make it better and more efficient. Would throughly recommend to all with hearing difficulties. Special mention to Janet who always welcomes you with a smile and makes you feel at ease, always helpful with any domes I need, thankyou.

March 4, 2025
Unprompted review
Audika - Southport logo

Reply from Audika - Southport

It's wonderful to read that you always receive a warm welcome from our Southport clinic and that you feel at ease visiting us. We are pleased that you have also experienced Nadia's knowledge and expertise in your consultations.

Naturally, if we can do anything to assist you going forward, please do not hesitate to contact us.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 4 out of 5 stars

The audiology test was well executed…

The audiology test was well executed and clearly explained. The result seemed to indicate that i would benefit from a hearing aid and I tested one which helped. The sales
Pitch became intense and was reminiscent of timeshare sales. We always want to consider such a big investment and we are now doing so.

February 19, 2025
Rated 5 out of 5 stars

Nadia from the Southport branch was…

Nadia from the Southport branch was extremely patient with me and explained everything in a manner I could understand(no jargin) she didn't push the sale and I was very happy with the result. A big shout out to the receptionist Janet, who put us at ease, when we arrived

January 25, 2025

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