Audika - Stafford Reviews 

Excellent, professional staff, (especially Molly).
I was treated with courtesy and efficiency

Quick and efficient service. Gabby was very knowledgeable and pleasant to deal with

Attended for ear wax removal. Was advised to come back in a week after using the stronger sodium bicarbonate ear drops as wax was impacted. After using just once I lost all hearing in both ears which then progressed to intense throbbing from one ear. I was unable to work and what was worse was due to be married in a week. I phoned to complain and ask why I was not warned this could happen (as it does seem to be quite usual for this type of medication) on 21st March but have not even had the decency of a call back - speaks volumes about the company. Needless to say I went elsewhere.

I am writing to saw how impressed I have been with the skilful and caring approach of Georgina at the Stafford branch. I had been to another firm for wax removal but was not satisfied with the result, so I went to Hidden Hearing primarily for a second opinion. Georgina identified that the problem was not only remaining wax but also a fungus infection. All sorted out now, and I am very pleased with the result! Recommended

I saw Gabriela at the Stafford branch for my annual review, she was extremely polite and professional and could not have been any better with the testing and alterations that she made to my hearing aids.

Friendly welcome. Audiologist explained everything.

I was a little nervous after a previous bad experience at my GP surgery but Georgine put me at ease and the whole thing was done quickly and painlessly

I was quite apprehensive before my appointment but I needn’t have been . The staff were very kind & very helpful & put me at ease before the procedure . Which was over in minutes painless & quick but thorough. Everything was explained well & professionally. Would recommend hidden hearing to friends & family .

Brilliant fast and efficient, explained everything clearly. Georgina was brilliant, so friendly and professional.

I didn’t have to wait long for an appointment and since it was my first time it was only £25. I went to Stafford for ear wax removal and although it was very stubborn in one ear, she persevered and completely removed the wax. Highly recommended.

Wonderful staff very helpful and knowledgeable! Felt at ease immediately! Explanations were not condescending! Genuinely lovely people and all around great experience!

Very friendly helpful staff, clean and professional place that made me feel at ease throughout the process

they are quick and efficient very friendly staff

Been here a few times for wax removal. The process is quick and painless. Georgina explains the process throughout. My ears always feel great afterwards.

Georgina was great. Made me feel very comfortable and talked me through the whole process while it was being done. Will definitely return in the future if I have to

Thank you so much Georgina. I was pleasantly surprised how much wax I had. But the whole process was painless and your constant communication was brilliant. Thank you. Ian

Georgia took great care of the procedure and my hearing is now very much better.

A positive experience from the initial enquiry with the lovely receptionist at the clinic through to completion of my treatment. I was an anxious customer but my nervousness was eased with a gentle manner. Would definitely recommend to a friend!

Had a great customer experience with Georgina definitely would recommend this company and Georgina