It was an amazing hearing test and Uma was very friendly and efficient. I've never had such a thorough hearing test, everything was explained very clearly to me. Looking forward to picking up my hear... See more
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Helena was so lovely and explained everything really clearly to me. Going to Hidden Hearing was one of the few times I’ve been spoken to by a medical professional as if I’m an actual human so I really... See more
I was quite apprehensive before my appointment but I needn’t have been . The staff were very kind & very helpful & put me at ease before the procedure . Which was over in minutes painless & quick but... See more
Oh my goodness what a wonderful place. We were greeted by Michele who made us feel at home, so friendly and welcoming. We were offered a drink whilst we waited. Seen on time by Sameer who was also ver... See more
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On the recommendation of a friend I…
On the recommendation of a friend I went first time to hidden hearing at stafford . Gabriela was my clinician for wax removal. She was excellant efficient and very very gentle I would recommend hidden hearing to anyone
Just What You Want To Hear
I can't recommend the Stafford team highly enough. My initial session for ear wax removal and subsequent audiologist were expertly handled.
Great value, results & service, many thanks.
Good environment and knowledgeable staff
Excellent service friendly helpful and…
Excellent service friendly helpful and very professional
Went for a full hearing test
Went for a full hearing test. It was impressive, the testing which was done by Sameer was very comprehensive and conducted in a friendly and professional manner. Along with Michelle and Gabriela they make it a very pleasant experience going there. All the results were printed out and given to me. I have ordered hearing aids which will be fitted next week.
Never gave up
Gabriela was efficient, considerate and above all very professional. She also was tenacious and tried a new tactic which was 100% successful.
Very pleased with all aspects and will be going for my extended hearing test next month
Most helpful experience
Sameer was most helpful and thorough making it a pleasant experience. He explained everything in detail for me.
Always friendly and welcoming at the…
Always friendly and welcoming at the Stafford branch.
It was absolutely excellent.
It was absolutely excellent.
My hearing has improved tremendously.
Mr Sameer Khan was really good.
An excellent consultation with Mr…
An excellent consultation with Mr Sameer Khan. He explained the process clearly and carried it out very efficiently. A really good experience
Help,2 years ago I decide that my hearing…
2 years ago I decide that my hearing loss was becoming embarrassing so I contacted Hidden Hearing. My initial appointment was with Ashley Tulley who gave me a comprehensive examination followed by visual results which left me in no doubt that hearing assistance was required. Ashley is so professional and knowledgeable in his work with brilliant one to one skills. Last week Ashley visited me for my annual service where adjustments were made to ensure my hearing aids are continuing to give me the best results.
I would certainly recommend HH with confidence, their all round service and aftercare is 5 Star. Top marks to Ashley and all the staff at the Stafford office.
Would recommend
Very pleasant staff looked after by Gabriela who explained the procedure very efficiently]
Highly recommend
Really good experience … I got an appointment within a few days ( at Easter time too) and everyone from the lady on reception to Gabriella were fabulous … I was really nervous and Gabriella was really kind
A lady popped in to make an appointment while I was waiting and someone checked her … he was also really nice to her … I wouldn’t hesitate to recommend going here … I would definitely go back … thank you
I had very bad ear wax problems
I had very bad ear wax problems, deaf in one ear.
Gabrielle at HH Stafford carefully and painlessly removed the wax. Everything was explained as we went along, there were even pictures.
What a relief to get my hearing back and reconnect with the world. Many thanks. Rob Burns.
Sophie is very informative and clearly…
Sophie is very informative and clearly spoken. She has explained all the hearing aid equipment well. I am hearing excellent with the hearing aids. Everything is easy to manage. Sophie is organised and punctual. Michele is friendly on the phone and calls me to confirm my appointments.
Both Gabriella and Sameer were…
Both Gabriella and Sameer were excellent, very professional and thorough and my ears and hearing are now brilliant. Thank you to you both, also Michelle in reception was first class…
Perfect Service from HIDDEN HEARING !
I have used H H for eleven years now and cannot sing their praises high enough.
Ashley Tulley (Manager at Stafford branch) has been working with me throughout this period and has performed Professional and effective service regarding my hearing issues. He has a very friendly and positive manner and I would never wish to look anywhere else for Audiology Services.
I’ve never had any problems with Hidden…
I’ve never had any problems with Hidden Hearing or my hearing aids. The hearing aids have been brilliant. Staff are very polite and professional. I visit Sophie at Basford Consulting Rooms and speak to Michele on the phone. Very satisfied with the service. It’s handy that there is free parking.
Sophie and Ashley are very good
Sophie and Ashley are very good. They explain everything that I want to know. Thank you. The hearing aids are good. I would recommend Hidden Hearing.
Sophie is patient and friendly
Sophie is patient and friendly. She is very efficient. The hearing aids have made my life so much better. Thank you for all your help it is most appreciated.
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