It was an amazing hearing test and Uma was very friendly and efficient. I've never had such a thorough hearing test, everything was explained very clearly to me. Looking forward to picking up my hear... See more
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Helena was so lovely and explained everything really clearly to me. Going to Hidden Hearing was one of the few times I’ve been spoken to by a medical professional as if I’m an actual human so I really... See more
I was quite apprehensive before my appointment but I needn’t have been . The staff were very kind & very helpful & put me at ease before the procedure . Which was over in minutes painless & quick but... See more
Oh my goodness what a wonderful place. We were greeted by Michele who made us feel at home, so friendly and welcoming. We were offered a drink whilst we waited. Seen on time by Sameer who was also ver... See more
4.8
Excellent
167 reviews
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Excellent treatment by Tracy Vaughan in the Stafford clinic…
Tracy Vaughan in the Stafford clinic was amazing so professional and knowledgeable along with a lovely friendly approach. Would thoroughly recommend.
June 30, 2022
Unprompted review
Ear wax removal & hearing test carried…
Ear wax removal & hearing test carried out by Tracy @ Hidden Hearing Stafford. Great service very friendly & everything thoroughly explained throughout
June 22, 2022
Unprompted review
Five stars for ear wax cleaning
Tracy did a fantastic job cleaning my ears, gave great advice and next steps. Would highly recommend the wax cleaning service if you're struggling with your hearing.
June 1, 2022
Unprompted review
Helpful & Friendly
Tracey the Ear Care Practitioner was helpful and friendly. She made me feel at ease and explained what she was going to do next. Would highly recommend
May 29, 2022
Unprompted review
Your representative (I think it was…
Your representative (I think it was Walter) in the end couldn't help with my mum's hearing, but went out of his way to try, and was kind and polite all the way through. Much appreciated.
March 28, 2022
Professional ear wax removal
I had an ear wax removal appointment today, Tracy was very thorough and explained every step of the process. Extremely professional service.
March 23, 2022
Unprompted review
Hi had a very good experience with…
Hi had a very good experience with Tracey from Stafford hidden hearing on 23/03/2022 , Tracey explained everything in depth , Let’s you know stage by stage of the treatment Tracey is carrying out , I would recommend this ear wax removal to other people and is very beneficial to yourself, Great staff , thank you so much till we meet again bye ,
March 23, 2022
Unprompted review
Just had my ears syringed at Hidden…
Just had my ears syringed at Hidden Hearing Stafford by Tracey. Very lovely lady,very professional makes you feel very comfortable, will certainly use this again.
January 26, 2022
Unprompted review
Very Friendly and Professional Service. Thoroughly Impressed and Satisfied
Had the earwax removal by Tracey at the Stafford branch and my hearing is now perfect! I am so pleased with the results but more so the overall friendliness and professionalism. From entering, I was met with a warm welcome from the reception desk, and Tracey put me completely at ease, was very chatty and friendly. I would unreservedly recommend!!!
December 2, 2021
Unprompted review
Amazing service and great staff
Amazing service and great staff, I was in agony with my ears, needed wax removing, called and spoke with Ann Marie on Monday who gave me great advice over the phone and booked an appointment for the Wednesday that week where I saw Tracy who treated me and cannot thank her enough, I was made to feel welcome, calm and I really cannot recommend them enough, Thank you to Hidden Hearing Stafford, you’re all brilliant. x
November 17, 2021
Unprompted review
Visit was as good as expected and as I…
Visit was as good as expected and as I have come to expect from you. Keep it up.
Gerald
September 28, 2021
Efficient as always
Efficient as always, checked my hearing and the aids, a minor adjustment to one aid and all good.
September 3, 2021
Had a very good experience
Had a very good experience, the receptionist was very nice and made you feel relaxed and put you at ease.I had the full hearing examination and hearing test, which was carried out very professionaly.I would highly recommend Stafford branch for their high quality in customer care.
July 22, 2021
Recent check-up
Friendly and considerate hearing test .
Advice was much appreciated but I have decided to postpone decision to undertake the wearing of any aids until I mentally feel able to anticipate it will be sufficiently beneficial.
At present I do not have opportunity or need take part in conversations where there is background noise or with a group of others although I have had difficulty before present lockdown conditions came into being.
July 2, 2021
Thank you ‘ Hidden Hearing Stafford!
I went with my friend and her 96 year old mother to get a replacement hearing aid from the Stafford branch. It was an excellent experience. Hayley on reception made us feel welcome, she was friendly, professional and very patient with my friends mum. COVID safety was evident with social distancing in place.
Ashley the audiologist was thoroughly professional able to interact with my friends mum encouraging her and explaining where necessary - he added some lovely personal touches in his interactions during her hearing test which reassured us all. Everything was explained in detail to both my friends mum and us.
We had to revisit the branch a few weeks later for syringing and fitting - I accompanied my friends mum during the syringing process with Tracy who was so gentle and thorough and I was amazed at how the technology had changed since my own mother’s experience years ago.
The result of the new hearing aids has been phenomenal! My friends mum has a new lease of life, she listens to the news and takes part in conversations that she hasn’t been able to contribute to for a number of years. Thank you so much ‘ Hidden hearing Stafford
May 16, 2021
Unprompted review
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