Extremely helpful, in Temple Fortune branch, answered any questions.I was told I had perfect hearing for my age 69 so I was very pleased.I didn't have to have any other tests so I can't really comment... See more
Location
Switch location1187 Finchley Road, Temple Fortune, NW11 0AA LONDON, Greater London, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Didn’t have to wait too long for an appointment. Explained the type of hearing aids available. Excellent service.
I dropped in at Hidden Hearing on Finchley Rd a few days back to get my hearing tested. After some probing with a light in my ears, Nasreen, a very pleasant young lady, booked me in for Wax Removal.... See more
The practitioner, Mr Nicolo Grano, is a model for his profession. We are both elderly, and the patience, perfect manners and respect he's shown at all times are exceptional. I hope you will make him... See more
Contact info
1187 Finchley Road, Temple Fortune, NW11 0AA, LONDON, Greater London, United Kingdom
- 020 8371 5955
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very courteous and informative about…
Very courteous and informative about what they were doing
The lady doing my hearing test is very…
The lady doing my hearing test is very personable, explained each step clearly and offered excellent customer service.
After years of being with Hidden…
After years of being with Hidden hearing there is still such a professional and caring service, Dee went well above and beyond to ensure that Dad had the care he needed, great communication - can't reccomend highly enough!!
Annual audiology appointment
The audiologist was very personable and listened to my requests and dealt with them efficiently and saw me on time. The receptionist is always helpful and personable
Very informed and patient tester.
I was received in a courteous and…
I was received in a courteous and friendly manner, everything was ready for my hearing test. This went well and the results were explained to me and I was reassured that my ears were clear of wax.
I meant to press Stockport, not London!!
Positive experience with Hidden Hearing
The audiologist whom encountered, Nicolo Grano, was very good to me. Friendly, patient and fully informative on hearing loss and use of hearing aids. The Organisation of Hidden Hearing behind him were also good, offering ongoing support via email. Thank you.
A pleasant experience
I saw a different audiologist from last year but she too was very nice and thorough and did not try to sell me any extra products. I was expecting to pay for the appointment and also the wipes she gave me, but both were free. It was altogether a pleasant experience.
May use AI-assist with repliesRead more
The whole thing went smoothly and the…
The whole thing went smoothly and the examination clearly explained. Polite staff and clean settings.

Reply from Audika - Temple Fortune
Nazreen's expertise
It was extremely professional and great…
It was extremely professional and great service
Great company
Have been using hidden hearing for 4 years always helpful very pleasant and professional. Give them a go worth it 👌
A New World of Hearing
Having visited several High Street shops which offer hearing aids as a secondary product, visiting Hidden Hearing, Temple Fortune NW11 was like going from a first-aid station to a doctor's surgery, where the staff are my family members, beginning with Yelda at reception, continuing with Megan's heartfelt attitude & assistance & Nasreen's prolific knowledge of audiology.
After comprehensive tests, Nasreen clearly explained my defects & how my hearing can be improved.
Though I have a military medical background, Nasreen opened up a whole new vista for me. I'm 78 years old & only now realise how much hearing I have lost over the years.
THE PRICE OF HIDDEN HEARING AIDS IS WORTH EVERY PENNY. THE "AFTER-SALES SERVICE" IS MATCHLESS.
FOR EXAMPLE, two days ago with friends, one with free NHS hearing aids was berating me for paying so much for mine, when his were free.
I received disapproving glances, until the fellow with the free aids kept asking those who were speaking with him to either repeat their words or speak louder.
The formerly disapproving glances became understanding smiles.
I heartily recommend Hidden Hearing.
Lovely team
Lovely team!
Had a great experience during my hearing test. The session was informative and appreciated the guidance provided. Super helpful
Debbie was simply brilliant
I had micro suction by Debbie covering for someone at Temple Fortune.
She was impeccable in every aspect. I went in with a blocked ear, feeling very uncomfortable and upset and came out fixed! She was so kind and professional, I’d recommend in a heart beat.
Was a pleasure to meet her.
Reception was amazing and the…
Reception was amazing and the audiologist she was quite professional and examined me in multi way with best explanation and wide option of hearing aids
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







