Audika - Tunbridge Wells 44 Monson Road Reviews 

202
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TrustScore 5 out of 5

4.9

44 Monson Road, TN1 1LU TUNBRIDGE WELLS, Kent, GB

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Rated 5 out of 5 stars

At 64 years old i've been reluctant to succumb to having a hearing test for fear of having hearing-aids. This, in part, is for vanity but also to try and push back 'father time'. Having suffered from... See more

Rated 5 out of 5 stars

I have just returned from the Tunbridge Wells branch after having ear wax removed. Wow what incredible service. Alison on reception is lovely and Justine, who carried out the ear wax removal, is no... See more

Rated 5 out of 5 stars

Attended Hidden Hearing Tunbridge Wells with my elderly mother who clearly required hearing aids (despite her protestations). Richard and the team treated her exceptionally well with patience and res... See more

Rated 5 out of 5 stars

Belinda was extremely professional, friendly and informative. I had been to a competitor a few doors down the road some months earlier, they let me know that my ear problems were probably "hygi... See more



Contact info

  • 44 Monson Road, TN1 1LU, TUNBRIDGE WELLS, Kent, United Kingdom

  • 01892 538950

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

6,038 reviews in the last 12 months

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Rated 5 out of 5 stars

Time will tell.

The information given was well known.
Unfortunately because of the cost, the aids are on hold.
If my hearing gets worse I will think again, but for now no further action.
Thank you very much for the test

August 5, 2025
Rated 5 out of 5 stars

Excellent service in all respects

Excellent service in all respects. Staff were polite and helpful and it was a holly enjoyable experience. The hearing test was free and there was also no attempt to sell products. All in all, first-rate. Richard, at the Tunbridge wells office, was brilliant

August 4, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience with Hidden Hearing…

Visited Hidden Hearing in Tunbridge Wells with my mum today who has Alzheimer’s and suffers with debilitating tinnitus,
We had an hearing appointment with Jane, she was brilliant, Jane was so kind and understanding helping to phase questions differently if mum didn’t understand.
Jane was so knowledgable and honest,
Wouldn’t hesitate to go back in the future if needed, and would definitely recommend to others.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

Hearing test

My daughter and I were dealt with in a professional and courteous manner. It was all explained very clearly to us.

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Rachel Smith was positive

Rachel Smith was positive, efficient and explained everything that she was going to do.
She was patient and kind as well.
The ear wax removal was simple, effective and pain free.

I had a basic hearing test done as well and again, Rachel was patient, leaving me do this without interrupting or asking if everything was alright.

A very positive experience indeed.
I'd recommend Hidden Hearing to anyone who I thought might need their assistance.

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

5-Star Service!

I arranged my hearing test with Hidden Hearing after reading the overwhelmingly positive reviews. I wasn’t disappointed.

I received ample reminders and information via email, SMS and phone in advance of my appointment and had ample opportunity to ask any questions I may have.

Upon arrival I was welcomed by Alison and offered a coffee. Richard conducted the various tests, detailing the purpose of each one before clearly explaining the results. I felt very well looked after, informed and clear of the next steps.

Whilst acknowledging I have no other audiology experience to compare to I would highly recommend the service I received from Hidden Hearing Tunbridge Wells.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

They were very welcoming

They were very welcoming, professional and helpful. They took the time to answer my questions, without getting too complicated. An enjoyable experience.

June 25, 2025
Rated 5 out of 5 stars

Successful annual MOT

Successful annual MOT, corrected the problem I had on one aid. Richard was always, friendly, knowledgeable and helpful, and he explained everything clearly.

May 15, 2025

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