At 64 years old i've been reluctant to succumb to having a hearing test for fear of having hearing-aids. This, in part, is for vanity but also to try and push back 'father time'. Having suffered from... See more
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I have just returned from the Tunbridge Wells branch after having ear wax removed. Wow what incredible service. Alison on reception is lovely and Justine, who carried out the ear wax removal, is no... See more
Attended Hidden Hearing Tunbridge Wells with my elderly mother who clearly required hearing aids (despite her protestations). Richard and the team treated her exceptionally well with patience and res... See more
Belinda was extremely professional, friendly and informative. I had been to a competitor a few doors down the road some months earlier, they let me know that my ear problems were probably "hygi... See more
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Richard at the Tunbridge Wells branch…
Richard at the Tunbridge Wells branch was extremely thorough. I was initially concerned that I might be “upsold” but Richard was totally professional and reassured me that I did not need hearing aids yet.
Delighted with the service from Belinda…
Delighted with the service from Belinda @ Tunbridge Wells. Ear wax removed painlessly and efficiently. And free hearing test confirmed all is as should be. Thanks.
Everything was throughly explained…
Everything was throughly explained which made the experience very comfortable. Competitive price for the service which the NHS no longer offer anymore.
her professionalism and knowledge.
Quality of life improvement.
Top notch service with a top notch product. My quality.of life has improved immensely.
Very professional but also kind and…helpful
Very professional but also kind and there was no pressure to upgrade my hearing aids. All the staff whom I met were helpful and pleasant to deal with
I had a thorough hearing test at hidden…
I had a thorough hearing test at hidden hearing tunbridge wells by Richard mason who was very professional and explained in a way as you could understand.
Very satisfied.
Richard was great
RICHARD IS ALWAYS GREAT
RICHARD IS ALWAYS GREAT, AND IT'S ABOUT YOUR HEARING, NOT PROFIT AND ADD ONS
Time will tell.
The information given was well known.
Unfortunately because of the cost, the aids are on hold.
If my hearing gets worse I will think again, but for now no further action.
Thank you very much for the test
Excellent service in all respects
Excellent service in all respects. Staff were polite and helpful and it was a holly enjoyable experience. The hearing test was free and there was also no attempt to sell products. All in all, first-rate. Richard, at the Tunbridge wells office, was brilliant
Brilliant experience with Hidden Hearing…
Visited Hidden Hearing in Tunbridge Wells with my mum today who has Alzheimer’s and suffers with debilitating tinnitus,
We had an hearing appointment with Jane, she was brilliant, Jane was so kind and understanding helping to phase questions differently if mum didn’t understand.
Jane was so knowledgable and honest,
Wouldn’t hesitate to go back in the future if needed, and would definitely recommend to others.
Hearing test
My daughter and I were dealt with in a professional and courteous manner. It was all explained very clearly to us.
Rachel Smith was positive
Rachel Smith was positive, efficient and explained everything that she was going to do.
She was patient and kind as well.
The ear wax removal was simple, effective and pain free.
I had a basic hearing test done as well and again, Rachel was patient, leaving me do this without interrupting or asking if everything was alright.
A very positive experience indeed.
I'd recommend Hidden Hearing to anyone who I thought might need their assistance.
5-Star Service!
I arranged my hearing test with Hidden Hearing after reading the overwhelmingly positive reviews. I wasn’t disappointed.
I received ample reminders and information via email, SMS and phone in advance of my appointment and had ample opportunity to ask any questions I may have.
Upon arrival I was welcomed by Alison and offered a coffee. Richard conducted the various tests, detailing the purpose of each one before clearly explaining the results. I felt very well looked after, informed and clear of the next steps.
Whilst acknowledging I have no other audiology experience to compare to I would highly recommend the service I received from Hidden Hearing Tunbridge Wells.
They were very welcoming
They were very welcoming, professional and helpful. They took the time to answer my questions, without getting too complicated. An enjoyable experience.
Really friendly and efficient staff
Really friendly and efficient staff. Explains the process very well.
David is always professional and polite.
Very welcoming
Very welcoming, thorough check of the state of my hearing and from start to finish a most professional experience.
Successful annual MOT
Successful annual MOT, corrected the problem I had on one aid. Richard was always, friendly, knowledgeable and helpful, and he explained everything clearly.
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