Audika - Tunbridge Wells 44 Monson Road Reviews 

202
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TrustScore 5 out of 5

4.9

44 Monson Road, TN1 1LU TUNBRIDGE WELLS, Kent, GB

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Rated 5 out of 5 stars

At 64 years old i've been reluctant to succumb to having a hearing test for fear of having hearing-aids. This, in part, is for vanity but also to try and push back 'father time'. Having suffered from... See more

Rated 5 out of 5 stars

I have just returned from the Tunbridge Wells branch after having ear wax removed. Wow what incredible service. Alison on reception is lovely and Justine, who carried out the ear wax removal, is no... See more

Rated 5 out of 5 stars

Attended Hidden Hearing Tunbridge Wells with my elderly mother who clearly required hearing aids (despite her protestations). Richard and the team treated her exceptionally well with patience and res... See more

Rated 5 out of 5 stars

Belinda was extremely professional, friendly and informative. I had been to a competitor a few doors down the road some months earlier, they let me know that my ear problems were probably "hygi... See more



Contact info

  • 44 Monson Road, TN1 1LU, TUNBRIDGE WELLS, Kent, United Kingdom

  • 01892 538950

4.9

Excellent

TrustScore 5 out of 5

202 reviews

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4.9

All reviews

(202)

6,038 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Care taken to understand my hearing…

Care taken to understand my hearing problems and well explained.
However only one model of hearing aid demonstrated (the most expensive) but many other models sold. No comparison provided.
Price 1/3 higher than what can be obtained elsewhere but sold on basis of service and after sales support

April 11, 2025
Audika - Tunbridge Wells 44 Monson Road logo

Reply from Audika - Tunbridge Wells 44 Monson Road

Hello,

Thank you for taking the time to leave your review, we appreciate the 3 stars and are grateful for your valuable feedback. We will ensure that this is passed onto the Management Team.

If there is anything else you would like to discuss, please feel free to contact our Customer Services Team on 0800 740 8796 or by emailing contact@hiddenhearing.co.uk and they will be more than happy to help you.

Kind regards

Hidden Hearing
01622 775191 / 0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Hearing and wax removal

Great service and consultation with Justine Goddard at the Tunbridge Wells branch over hearing and balance problems.
Highly recommend them,
Thanks Cliff Vivier

February 26, 2025
Unprompted review
Rated 5 out of 5 stars

Professional Service

I needed ear suction as I had a build up of wax and saw Justine Godden at the Tunbridge Wells branch. She explained each step of the process to me and was very professional and it was a successful appointment.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Hidden Hearing in Tunbridge Wells has…

Hidden Hearing in Tunbridge Wells has easy wheelchair access with everything on one level. The staff are welcoming friendly and competent. On this occasion my elderly mother had ear wax removal conducted by Justine Godden an Ear Care Practitioner. She was extremely respectful, attentive and understanding with my mother and put her at ease, with a wonderful combination of skill & humour.
The procedure was conducted competently and successfully by Justine who was careful with a challenging extraction from both ears. My mother felt no discomfort and was given great after care advice to help prevent ear wax build up in the future.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

A very good experience today

A very good experience today. Justine was great and removed a pile of wax from my ears. Hearing is now much improved. Would definitely recommend the service.

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

Am really pleased with Hidden Hearing

Am really pleased with Hidden Hearing … was easy to book
On line in the beginning after seeing an advert on tv about them.
Was contacted by telephone
to confirm my appointment time and was treated well on arrival where I met David who was very pleasant and explained everything to me and answered any questions I had. Very quick and reliable service and left feeling really pleased

January 29, 2025
Rated 5 out of 5 stars

I recently visited for an ear wax…

I recently visited for an ear wax removal appointment
with Justine who made me feel at ease throughout the process. The team at Hidden Hearing are very professional and I can not recommend them highly enough.

January 22, 2025
Unprompted review
Rated 5 out of 5 stars

You saved my week

Firstly I received a lovely reception from Kyra and no judgement for having blocked up ears. Very accommodating and understanding and I got an appointment for the same day.
I then met Justina who was so articulate and helpful and was very knowledgeable. My ears are a bit of a challenge as very narrow canals and bend strangely but Justine was up for the challenge. She absolutely saved my week as I am a psychotherapist so being able to hear is paramount. I also loved her humour and outlook on life and how she is so passionate about her job.
I can now be fully present to my clients and my family and I thank Hidden Hearing so much. I have booked in my next treatment for four months as I definitely want to keep on top of managing my hearing and it is so much easier to do a booking than with other audiologists that I have visited before. Thank you so much

January 29, 2025
Unprompted review

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