Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more
Location
Switch location7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB
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See what reviewers are saying
New audiologist at Worthing branch introduced herself, had a quick chat about how i'm getting on, then proceeded with my annual hearing test, explained the results, made adjustments to my hearing aid... See more
Very nice lady who cleared my ear,explained to me what she was going to do,and she was very gentle. Also the receptionist was very lovely too
Staff were very welcoming and I was seen as soon as I arrived, which was a little before my appointment time. The reason for my visit was ear wax removal which was carried out efficiently and was pain... See more
Contact info
7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom
- 01903 215095
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Very friendly and you get very good results.
The appointment was on time and very efficient. As usual, very good advice.
Great service
Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephanie. My consultant Micheal Toomey has been nothing short of exceptional. He showed great empathy with a desire to resolve everything. Thank you - a class team
Reminders sent about appointment with all information. friendly receptionist. Seen on time and professional Audiologist.
Reminders sent
All the staff are so helpful and friendly
All the staff are so helpful and pleasant, and honest. I know it is quite expensive, but I have never been more confident. I live in Littlehampton and have to travel to Worthing by bus, but they always sort out a time suitable to me. I have been going there for several years and have never been disappointed.
Very efficient and friendly using…
Very efficient and friendly using modern techniques she cleaned my ears which will last a year
it did not take too long.
It was a straight forward, efficient without fuss check up.
Impressed with all aspects of checking…
Impressed with all aspects of checking my hearing.
Exemplary Customer care
After having problems with one of my hearing aids, I contacted the branch, Worthing, that I deal with, and, they very quickly got back to me, and, offered me their earliest appointment that they had. The staff were very understanding, and, could not have been more helpful. They solved the problem within minutes and I left the branch as a very happy customer. Thankyou.
The audiologist made me feel welcome
The audiologist made me feel very welcome and explained everything in detail, in words I could understand. She showed me my ear canal on the screen and nothing was too much trouble for her to answer. Felt confident in her advice and did not feel hurried at all.
Fulfilled all enquiries happy…
Fulfilled all enquiries happy outstanding communication welcoming helpful.
May use AI-assist with repliesRead more

Reply from Audika - Worthing
No sales pressure made a welcome…
No sales pressure made a welcome change. All questions answered and not hurried,
Would highly recommend Hidden hearing
Would highly recommend Hidden hearing Worthing. Staff were so helpful and friendly but also professional. Within a couple of hours of visiting the branch for information my problem was dealt with! Brilliant service.
Hearing test.
Very good explanations of issue and explanations of each test,along with actual visuals of what he was looking at along with charts showing what the diagnostics meant.
Hearing reassurance
The process of inspecting the ears using a camera enabling rhe patient to see the inside of the outer ear is excellent and it is great that the appointment if free so long as no wax needs to be removed. At the age of 78 I know it is not reasonable for me to expect to have perfect hearing but the hearing test reassures me that my ears do not yet need hearing aids. And it is easy to make the next annual appointment.
Brilliant service
Brilliant service , Ellanor was so good with my friend who is 90 years old & has Dementia. Was very understanding & explained everything a few times over !
Very efficient and friendly service
Very efficient and friendly service. I feel my ears and my hearing are well looked after !
fantastic experiance
First hearing examination experience
Friendly welcome that helped put me at ease as nervous about appointment.
Everything was explained very clearly throughout examination.
Very comfortable,clean clinic environment.
Seen promptly.
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