Audika - Worthing Reviews 

139
TrustScore 5 out of 5

4.9

7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB


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Rated 5 out of 5 stars

Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more

Rated 5 out of 5 stars

New audiologist at Worthing branch introduced herself, had a quick chat about how i'm getting on, then proceeded with my annual hearing test, explained the results, made adjustments to my hearing aid... See more

Rated 5 out of 5 stars

Very nice lady who cleared my ear,explained to me what she was going to do,and she was very gentle. Also the receptionist was very lovely too

Rated 5 out of 5 stars

Staff were very welcoming and I was seen as soon as I arrived, which was a little before my appointment time. The reason for my visit was ear wax removal which was carried out efficiently and was pain... See more



Contact info

  • 7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom

  • 01903 215095

4.9

Excellent

TrustScore 5 out of 5

139 reviews

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4.9

All reviews

(139)

4,737 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephanie. My consultant Micheal Toomey has been nothing short of exceptional. He showed great empathy with a desire to resolve everything. Thank you - a class team

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

All the staff are so helpful and friendly

All the staff are so helpful and pleasant, and honest. I know it is quite expensive, but I have never been more confident. I live in Littlehampton and have to travel to Worthing by bus, but they always sort out a time suitable to me. I have been going there for several years and have never been disappointed.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Exemplary Customer care

After having problems with one of my hearing aids, I contacted the branch, Worthing, that I deal with, and, they very quickly got back to me, and, offered me their earliest appointment that they had. The staff were very understanding, and, could not have been more helpful. They solved the problem within minutes and I left the branch as a very happy customer. Thankyou.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

The audiologist made me feel welcome

The audiologist made me feel very welcome and explained everything in detail, in words I could understand. She showed me my ear canal on the screen and nothing was too much trouble for her to answer. Felt confident in her advice and did not feel hurried at all.

October 2, 2025
Rated 5 out of 5 stars

Professional

Professional, thorough and friendly.

May 2, 2025
Unprompted review
Audika - Worthing logo

Reply from Audika - Worthing

Perfect! Thank you!

If we can do anything to assist you going forward, please do let us know.

Kind Regards,

Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Would highly recommend Hidden hearing

Would highly recommend Hidden hearing Worthing. Staff were so helpful and friendly but also professional. Within a couple of hours of visiting the branch for information my problem was dealt with! Brilliant service.

April 12, 2025
Rated 5 out of 5 stars

Hearing test.

Very good explanations of issue and explanations of each test,along with actual visuals of what he was looking at along with charts showing what the diagnostics meant.

April 10, 2025
Rated 5 out of 5 stars

Hearing reassurance

The process of inspecting the ears using a camera enabling rhe patient to see the inside of the outer ear is excellent and it is great that the appointment if free so long as no wax needs to be removed. At the age of 78 I know it is not reasonable for me to expect to have perfect hearing but the hearing test reassures me that my ears do not yet need hearing aids. And it is easy to make the next annual appointment.

April 5, 2025
Rated 5 out of 5 stars

Brilliant service

Brilliant service , Ellanor was so good with my friend who is 90 years old & has Dementia. Was very understanding & explained everything a few times over !

March 25, 2025
Rated 5 out of 5 stars

First hearing examination experience

Friendly welcome that helped put me at ease as nervous about appointment.
Everything was explained very clearly throughout examination.
Very comfortable,clean clinic environment.
Seen promptly.

February 7, 2025

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