Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more
Location
Switch location7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
New audiologist at Worthing branch introduced herself, had a quick chat about how i'm getting on, then proceeded with my annual hearing test, explained the results, made adjustments to my hearing aid... See more
Very nice lady who cleared my ear,explained to me what she was going to do,and she was very gentle. Also the receptionist was very lovely too
Staff were very welcoming and I was seen as soon as I arrived, which was a little before my appointment time. The reason for my visit was ear wax removal which was carried out efficiently and was pain... See more
Contact info
7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom
- 01903 215095
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Master Class
After visiting Hidden Hearing location in Worthing I was very impressed with their experience in hearing loss. Thomas Round MSHAA was very helpful and knowledgeable. After visiting 4 different hearing specialists Hidden Hearing my Go To place.
Annual review
appointment easily made, seen promptly and Tom patiently went through everything with me after the necessary tests
Just perfect
Where do I start , from the minute I arrived the lady on reception was very kind and told me Dee wouldn’t be long . Dee explained everything before doing the procedure . I felt very relaxed and wouldn’t hesitate going back again … extremely recommend hidden hearing in Worthing
Very efficient and friendly
Very efficient and friendly. Felt very comfortable with the service received.
Above & beyond service!
The staff were friendly and made you feel at ease. The whole process of the hearing test took about 1/2 hr and each stage was explained clearly and concisely and professional. Above and beyond what I expected. I would definitely recommend them.
Everyone was friendly and carried out…
Everyone was friendly and carried out the work efficiently
they did exactly what I needed.
Really friendly and helpful patient…
Really friendly and helpful patient staff.
Made me feel at ease during a stressful time. Didn't make me feel rushed.
Very kind
I had a wonderful experience with hidden hearing.
I was anxious about my appointment for ear wax removal but Dee was very friendly and went the extra mile to make me feel relaxed and safe. Thank you :)
Very pleasant experience where your…
Very pleasant experience where your representative
explained every step in a very clear way.
Excellent service
I’ve had microsuction before and been in and out of the practice within 5 minutes. Today Dee explained everything to me, asked all about my ear health and as well as removing the earwax gave my ears a full health check, including photos and advised that if there were any concerns I would be referred to an audiologist, and did a hearing test again if any concerns I would be referred. This was a very professional and comprehensive service. All with a smile too!
Relaxed & painless procedure.
Excellent procedure and subsequent outcome by ear care practitioner.
Very Satisfied customer
I have been seeing Dee for ear wax removal for some time now. She is always very professional, explaining what she is doing and shows you the before and after videos she takes of your ears. I'll be returning again in the future - thanks Dee.
The technician was very informative and…
The technician was very informative and friendly,
Unfortunately the product was out of my price range..
Hi Dee super treatment
Hi Dee, thank you so much for your most professional treatment of my ear wax totally satisfied and impressed with your explanation of the procedure and certainly impressed with my hearing, now once again many thanks 🙏🏻
Feedback
Dee was professional, reassuring and delightful.
I couldn't recommend her and Hidden Hearing more strongly.
Hearing test
I received a leaflet for a free hearing test from Hidden Hearing, which they offer through their website as well and I decided to take advantage of it. My experience was very pleasant and I found out the state of my hearing. I definitely recommend taking their free hearing test.
Excellent service
Excellent service, quick, efficient, very friendly and most welcoming.Treatment carried out by Dee was very professional and the after care treatment is par excellence.
Ear wax removal
Dee, Was thorough and very pleasant. A very good service. Thank you . Mike
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.





