Having had some problems with my aids recently it is important to recognise great service when it occurs. Your Worthing, West Sussex branch is superb including the front of house team Julie & Stephan... See more
Location
Switch location7/8 Portland Square, Portland Road, BN11 1QH WORTHING, Sussex, GB
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See what reviewers are saying
New audiologist at Worthing branch introduced herself, had a quick chat about how i'm getting on, then proceeded with my annual hearing test, explained the results, made adjustments to my hearing aid... See more
Very nice lady who cleared my ear,explained to me what she was going to do,and she was very gentle. Also the receptionist was very lovely too
Staff were very welcoming and I was seen as soon as I arrived, which was a little before my appointment time. The reason for my visit was ear wax removal which was carried out efficiently and was pain... See more
Contact info
7/8 Portland Square, Portland Road, BN11 1QH, WORTHING, Sussex, United Kingdom
- 01903 215095
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Very pleasant and very professional and…
Very pleasant and very professional and she explained everything as she went along.
Excellent Ear Care
My husband, Derek, noticed an improvement in his hearing after his appointment with Dee having ear wax removal done. A very nice lady who provided some very useful tips for the aftercare of his ears.
Dee was fantastic
Dee was fantastic! Had a brilliant experience at Hidden hearing with the ear cleaning. It was quick, painless and thorough, I could not believe the difference afterwards. Worth the money if you ever need this service.
Fab experience
Lovely lady, I was a first timer. Explained everything really well. Really friendly, felt completely at ease. Fab job, skipped out of there being able to hea clearly. Thanks so much.
Safe and effective ear cleaning…
Kathryn reassured me and explained everything about clearing my ear wax. She showed me photos before and after and carried out the micro suction professionally causing me no discomfort.
Dee was excellent i was a bit nervous…
Dee was excellent i was a bit nervous but she was reassuring and nice shoes private joke lol !!
Tom was very well informed and…
Tom was very well informed and explained the whole process. Felt his experience and discussion after the tests very insightful. Did not need hearing aids but would thoroughly recommend.
Dee was very patient and helpful
Dee was very patient and helpful. It was my first visit to see Dee who was very gentle when removing the wax from my ears. The best experience I have had when having this procedure. I have had to have wax removed from my ears for about 25 to 30 years and I can definitely say this was the best experience I have had.
Just had micro suction of both ears
Just had micro suction of both ears, for £70, which I thought was very reasonable. The staff were lovely (Dee was impeccable; professional, engaging and relaxed), the premises were clean and welcoming, and I'd recommend them to anyone.
Dee was expert
Dee, the consultant, was very friendly and professional, explained everything carefully, sorted out my ears, and it didn't hurt a bit!
Very friendly and helpful
Dee was very friendly and helpful. She explained all the procedures and showed me the results of the wax removal on screen which was interesting.
Everything was explained clearly and it…
Everything was explained clearly and it was a very thorough and informative meeting thankyou for all your advice
'A good outcome'
Rang the Worthing Branch of 'Hidden Hearing', mid-morning today, re my perception of deteriorating hearing, and was promptly invited to attend later in the morning for Dee [their 'Ear Care Practitioner'] to check the extent of wax build-up. Dee investigated, and then showed me the image she had taken of both ear canals. Not a pretty sight ! However, as I had been 'oiling' my ears, the wax was considered soft enough for micro-suction removal there and then....which was what happened. Dee was both pleasant and professional in her approach....and the whole experience of visiting the Worthing Branch was a very satisfactory experience. Well done ! Chris
Friendly and helpful staff
Friendly and helpful staff, who offered a very welcome ear clearing in place of the booked hearing test, which meant my daughter and I both left happy - and able to hear better! Really appreciated their flexibility on the day.
Terrific, great service from a great team
I was desperate to get my ears suctioned and they were able to give me an appointment within a few hours. The lady who actually sorted me out was called Dee and she was very professional, compassionate and really cared about what she was doing and the service she was giving. Receptionist was also very helpful and informative. Well done ladies and thank you so much for your help yesterday.
Excellent service
Receptionist welcoming straight away, which is always nice. Dee, the ear care practitioner, was also friendly and took the time to learn about my life-long hearing issues. It felt unhurried and relaxed. Dee also has a great tan!
Extremely friendly & professional…
Extremely friendly & professional service, would highly recommend hidden hearing for wax removal
First rate service
Brilliant effort by Dee at the Westbourne WOW Clinic, after 3 attempts she was able to clear the blockage in husband's ear so avoiding a trip to A&E. First rate service so thoroughly recommended.
Lovely lady carrying out…
Lovely lady carrying out microsuctuction. I was informed on every step . I have had microsuctuction before but this was certainly the best . Every care was taken and I felt nothing was rushed . Very friendly team there .
Today was the first time I had ever had…
Today was the first time I had ever had this process done , and I was quite nervous . But the lady who saw me called Dee was amazing . She was very kind , very sympathetic and a lovely lady . She talked me through every bit of the procedure , making sure I was comfortable throughout . It was all done very quickly , and I can now hear again properly ! No pain at all . I thoroughly recommend Hidden Hearing if you have any ear problems. The receptionist was very welcoming , it’s a lovely friendly atmosphere . I will most definitely use them again . Brilliant ! This was my local branch in Worthing West Sussex.
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