AudioInstallations.co.uk Reviews 

405
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery, with many orders arriving the next day. People are also very satisfied with the product quality, describing items as great, well-packaged, and working effectively. The company's service receives high commendation for being friendly, helpful, and efficient, especially in resolving issues and processing exchanges quickly. However, some customers also noted occasional minor issues with delivery, such as orders taking longer than expected or experiencing small problems during transit.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the speed of... See more

Product

Users describe positive interactions with product, often highlighting its quality and value. Customers are... See more

Service

People report positive experiences with service, often highlighting its brilliance and speed. Customers found... See more

Order

Consumers find order experiences to be positive, often highlighting speedy delivery and efficient handling of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The guys there are great. Ordered radio online, super speedy delivery. Radio was damaged but Russell at customer services was amazing, ups courier there the next day with replacement and to pickup dam... See more

Company replied

Rated 5 out of 5 stars

Please note- I completed one of these surveys some days ago! I found this company friendly and helpful. When my initial order arrived damaged in transit it was promptly replaced by Jordan whose att... See more

Company replied

Rated 5 out of 5 stars

Ordered the speaker online at 6pm, it arrived just after 11am the next morning! Great sounding replacement driver for a 29 year old sub. Fitted the existing housing perfectly. Very happy with pu... See more

Company replied

Rated 5 out of 5 stars

Delivered my order correctly and on time, when I realised I had ordered the wrong size speakers it was just a quick phone call and they arranged collection of wrong and delivery of new speakers within... See more

Company replied


Company details

  1. Home Audio Store
  2. Hi-fi shop

Written by the company

100v Line Multi room sound system packages for installation into commercial premises, churches, mosques, restaurants, schools and bars


Contact info

4.8

Excellent

TrustScore 5 out of 5

405 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(405)

45 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience, great communication and a great product

December 31, 2025
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the fab review, great to hear your experience with us has been so positive!

Rated 5 out of 5 stars

Good company

Good product, cheaper than Amazon and next day delivery at no extra cost. Considering I only spend £35, this is top service.

December 29, 2025
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you for the fantastic review, we're really happy you're so pleased with your purchase!

Rated 5 out of 5 stars

Good customer service

Good customer service, only issue was the use of Evri for delivery (issues as always), but the team at Audio Installations were prompt and helpful with their replies.
Happy with the product and it was well packaged too. Thank you :)

January 2, 2026
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for taking the time to leave us such a nice review, apologies for the delivery issues experienced, but we're really happy you're pleased with item!

Rated 5 out of 5 stars

The guys there are great

The guys there are great. Ordered radio online, super speedy delivery. Radio was damaged but Russell at customer services was amazing, ups courier there the next day with replacement and to pickup damaged one. Cant ask for better than that. Unfortunately there was a problem with the replacement so I’m returning for a refund, which is down to the product!! They have been so helpful though out the process, nothing is too much trouble. Great company to deal with and i will be using again.

December 23, 2025
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you so much for taking the time to leave us the very kind review, I'm really sorry the product didn't work out for you, but we look forward to hearing from you when you're looking to make a new purchase!

Rated 5 out of 5 stars

The order arrived promptly

The order arrived promptly, in excellent condition, and securely packaged. When I requested an invoice, they responded swiftly and were quite accommodating. Highly recommended!

December 27, 2025
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you so much for the great review, we really appreciate it and look forward to assisting with any future enquiries you may have!

Rated 5 out of 5 stars

Excellent service

Excellent service. I experienced a small issue with delivery but they sorted it out quickly and professionally. Very happy with the product and with their service support.

November 29, 2025
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you so much for the 5 star review, we're so glad to hear the product and the service has been so positive for you!

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery, was shocked how fast it turned up. Great value, tested them temporarily and sounded great, can’t wait to have them up fully working for the partyyyyyyyyy

November 24, 2025
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the fantastic review, we hope the party sounds great!

Rated 5 out of 5 stars

Fast delivery

Fast delivery, great products, helpful staff.. highly recommended..thanks guys..will be buying more in the future

November 2, 2025
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the great review! We really appreciate it, and look forward to assisting with any future enquiries you have.

Rated 5 out of 5 stars

Great Service

Placed an order 13.45 and it was delivered the next day ! Great communication.

November 5, 2025
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thanks for the great review, really appreciate it!

Rated 5 out of 5 stars

Great Service

Ordered the speaker online at 6pm, it arrived just after 11am the next morning!

Great sounding replacement driver for a 29 year old sub. Fitted the existing housing perfectly.

Very happy with purchase and service.

October 7, 2025
Unprompted review
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you for the fantastic review, we really appreciate it!

Rated 5 out of 5 stars

Speedy delivery

Easy to deal with next day delivery, well priced products, I brought speaker very good quality and sound the app is a bit shit thou. But I can’t fault the speakers or the company

October 1, 2025
Unprompted review
Rated 2 out of 5 stars

Not next day

Not next day, More like 2 day

September 30, 2025
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you for taking the time to leave your review, we're really sorry to hear that this was not delivered in the usual next day window we would have expected and apologise for any inconvenince caused.

I can see from the tracking there appears to have been unexpected delays with the couriers network, we can sadly never anticipate when this may occur but appreciate it's not the service expected.

If this caused you any issues and you would like to discuss this in more detail please contact our customer service team, we will be happy to see if we can do something to help.

Kind regards,
Team Audio Installations

Rated 5 out of 5 stars

The radio I ordered arrived promptly…

The radio I ordered arrived promptly but when it arrived I decided it wasn’t suitable for me. I called the company who promptly arranged for it to be collected the next day with no quibbles. Very pleasant and easy company to deal with.

September 1, 2025
AudioInstallations.co.uk logo

Reply from AudioInstallations.co.uk

Thank you so much for the great review, we're sorry we couldn't find something suitable for you but appreciate your feedback regarding our customer service. If we can be of any future assistance please get in touch!

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