Well, the salespeople were helpful beyond what I had reason to expect. A tuner that I had bought some 8 years ago, I suspected was faulty was checked and the fault identified as low batteries on... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company
Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966
Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.
Be sure to follow us on social media -
Audio T - Organisers of
The Bristol Hi-Fi Show
The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.
Be sure to follow The Bristol Hi-Fi on social media -
Best Kit. Best Prices

United Kingdom

Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I had a fantastic experience at Audio T in Manchester. I went in specifically to demo speakers, and spent the afternoon in the demo room listening to a range of options. The whole experience was incredibly useful as well as enjoyable. There was a brilliant selection to try, and everything was completely relaxed—no pressure at all, just expert advice and the space to really listen properly.
Munir was outstanding from start to finish—friendly, knowledgeable, and genuinely helpful throughout. He took the time to understand what I was looking for and guided me through the options without ever pushing a sale.
I ended up choosing a pair of new speakers, and the service didn’t stop there—Munir personally delivered and set them up at my home, which was a real touch of class and made a big difference.
Overall, first-class service, expert advice, and a memorable experience. I can’t recommend Audio T Manchester highly enough.

Reply from Audio T
As usual great advice and service from the lads in the Swansea store, and also given a mug of unusually tasty decaf coffee too!! Cheers Nic, Adrian and Andy, catch you soon, for the next upgrade!!!! 😉

Reply from Audio T
Having arranged a speaker demo the team had it setup and even added a turntable at short notice.
I wss left to play a variety of music and make my decision with no pushy sales.

Reply from Audio T
Nice place and superb service. Great knowledge about Hifi system.

Reply from Audio T
Helpful, knowlegable, service, good deal on my part- exchange items, convenient parking.

Reply from Audio T
Once again excellent service from all the guys at the Swansea branch - Andy, Adrian and Nic.
The turntable I purchased was delivered quickly and it is a top quality purchase to suit my needs in this regard (A 'second' turntable to play my old albums and singles - Pro-ject E1.2).
A particular mention (involving a separate issue) regarding 'warranty' work carried out on my Naim amplifier was sorted out by Andy after many e mails and phone calls to Naim - again, excellent Customer service which is the norm from all the guys at the Swansea branch...cheers !!!

Reply from Audio T

Reply from Audio T
Excellent service.
Great experience.
Very knowledgeable and friendly.
Trustworthy and helpful

Reply from Audio T
Andrew draper was super helpful and knowledgeable

Reply from Audio T
Gareth brought the system to my home personally, since my poor health prevented me from picking it up from the studio. He’d previously given me excellent guidance for the present to my sister. We then enjoyed a cuppa and a listen to my system. Super guy, brilliant help.

Reply from Audio T
Absolutely first rate as always, so pleased with the installation. Thank you guys.

Reply from Audio T
Great service. Auditioned 2 sets of Spendor speakers. Nothing was to much trouble. Went for the A2.2 given the size of our room. Parking refunded too.
Big thanks to Dave and his team.

Reply from Audio T
Great communications; expert, friendly advice; and good prices. Max at Audio-T Bristol provided an A1 service throughout - highly recommended!

Reply from Audio T
This was my first foray into the world of HiFi for 30 years so I needed lots of help and time to choose a system. Andy and Jon in Swindon were incredibly helpful and enabled me to assemble a system which suits my ears and budget. I would highly recommend the Swindon branch of AudioT.

Reply from Audio T
Excellent service the staff are always happy to help and very knowledgeable about the products they sell.

Reply from Audio T
Impeccable service by the Portsmouth branch as always. Tried 6 sets of speakers and nothing was too much trouble!

Reply from Audio T
Great service, both guys very knowledgeable and helpful to help me find what I was looking for. Can't thank them enough.

Reply from Audio T
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.