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Audio T Reviews 

2,587
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 713 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and professional approach, often providing impartial advice without any pressure. Many people highlight the excellent service, noting a hassle-free and supportive environment that makes interactions pleasant and productive. Consumers particularly appreciate the comprehensive support, including valuable home demonstrations and expert setup, which ensures they select the perfect products for their specific needs. This personalized approach often leads to significantly improved sound quality and a highly satisfying overall user experience with their purchases.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, consistently reporting excellent and friendly service, often... See more

Product

Customers consistently note positive experiences with product, often praising the excellent advice and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional help and advice... See more

User experience

Customers had positive experiences with user experience, describing it as wonderful from start to finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, the salespeople were helpful beyond what I had reason to expect. A tuner that I had bought some 8 years ago, I suspected was faulty was checked and the fault identified as low batteries on... See more

Company replied

Rated 5 out of 5 stars

Excellent from initial enquiry to purchase. Booked appointment to try out different speakers - easy and hassle free. On arrival - room was all setup and other speaker options had been also made av... See more

Company replied

Rated 5 out of 5 stars

I have been buying my hi-fi, home cinema from Audio T for many years. The level of expertise in respect of product knowledge is excellent. The after sale installation is an important part of any purch... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Audio T in Cheltenham. and John in particular, and have always received good, impartial advice on Hi-Fi matters for decades. He helped me, this time, in recommending an effec... See more

Company replied



Company details

  1. Hi-fi shop
  2. Audio Visual Consultant
  3. Audio Visual Equipment Repair Service
  4. Audio Visual Equipment Supplier
  5. Home Cinema Installation
  6. Home Audio Store

About Audio T

Written by the company

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


The Bristol Hi-Fi Show


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Replied to 100% of negative reviews

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4.9

All reviews

(2,587)

711 reviews in the last 12 months

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Rated 5 out of 5 stars

First-class service and a perfect speaker demo experience at Audio T Manchester

I had a fantastic experience at Audio T in Manchester. I went in specifically to demo speakers, and spent the afternoon in the demo room listening to a range of options. The whole experience was incredibly useful as well as enjoyable. There was a brilliant selection to try, and everything was completely relaxed—no pressure at all, just expert advice and the space to really listen properly.

Munir was outstanding from start to finish—friendly, knowledgeable, and genuinely helpful throughout. He took the time to understand what I was looking for and guided me through the options without ever pushing a sale.

I ended up choosing a pair of new speakers, and the service didn’t stop there—Munir personally delivered and set them up at my home, which was a real touch of class and made a big difference.

Overall, first-class service, expert advice, and a memorable experience. I can’t recommend Audio T Manchester highly enough.

March 20, 2026
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Reply from Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

As usual great advice and service from…

As usual great advice and service from the lads in the Swansea store, and also given a mug of unusually tasty decaf coffee too!! Cheers Nic, Adrian and Andy, catch you soon, for the next upgrade!!!! 😉

April 7, 2026
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Reply from Audio T

Hi Alan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Very helpful

Very helpful, excellent service

April 9, 2026
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Reply from Audio T

Hi Lisa, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

A relaxed speaker audition and purchase

Having arranged a speaker demo the team had it setup and even added a turntable at short notice.
I wss left to play a variety of music and make my decision with no pushy sales.

February 28, 2026
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Reply from Audio T

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Nice place and superb service

Nice place and superb service. Great knowledge about Hifi system.

April 9, 2026
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Reply from Audio T

Hi Yat, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Helpful

Helpful, knowlegable, service, good deal on my part- exchange items, convenient parking.

March 26, 2026
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Reply from Audio T

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Once again excellent service from all…

Once again excellent service from all the guys at the Swansea branch - Andy, Adrian and Nic.
The turntable I purchased was delivered quickly and it is a top quality purchase to suit my needs in this regard (A 'second' turntable to play my old albums and singles - Pro-ject E1.2).
A particular mention (involving a separate issue) regarding 'warranty' work carried out on my Naim amplifier was sorted out by Andy after many e mails and phone calls to Naim - again, excellent Customer service which is the norm from all the guys at the Swansea branch...cheers !!!

March 31, 2026
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Reply from Audio T

Hi Thomas, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
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Reply from Audio T

Hi James, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service

Great service . Lovely shop . Quick Delivery. No complaints.

April 7, 2026
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Reply from Audio T

Hi Jonathan, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent service

Excellent service.
Great experience.
Very knowledgeable and friendly.
Trustworthy and helpful

April 7, 2026
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Reply from Audio T

Hi Trevor, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Andrew draper was super helpful and…

Andrew draper was super helpful and knowledgeable

March 19, 2026
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Reply from Audio T

Hi Cameron, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Gareth brought the system to my home…

Gareth brought the system to my home personally, since my poor health prevented me from picking it up from the studio. He’d previously given me excellent guidance for the present to my sister. We then enjoyed a cuppa and a listen to my system. Super guy, brilliant help.

April 4, 2026
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Reply from Audio T

Hi Mike, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Absolutely first rate as always

Absolutely first rate as always, so pleased with the installation. Thank you guys.

March 28, 2026
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Reply from Audio T

Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
Audio T logo

Reply from Audio T

Hi Greg, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service

Great service. Auditioned 2 sets of Spendor speakers. Nothing was to much trouble. Went for the A2.2 given the size of our room. Parking refunded too.
Big thanks to Dave and his team.

April 3, 2026
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Reply from Audio T

Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Hifi Retail Done Right - To a T

Great communications; expert, friendly advice; and good prices. Max at Audio-T Bristol provided an A1 service throughout - highly recommended!

March 20, 2026
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Reply from Audio T

Hi Mary, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent Service from Audio T Swindon

This was my first foray into the world of HiFi for 30 years so I needed lots of help and time to choose a system. Andy and Jon in Swindon were incredibly helpful and enabled me to assemble a system which suits my ears and budget. I would highly recommend the Swindon branch of AudioT.

March 11, 2026
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Reply from Audio T

Hi James, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent service the staff are always…

Excellent service the staff are always happy to help and very knowledgeable about the products they sell.

March 25, 2026
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Reply from Audio T

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Bristol store. We'll be sure to pass on your thanks to Max, Justin & Paul. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Impeccable service by the Portsmouth…

Impeccable service by the Portsmouth branch as always. Tried 6 sets of speakers and nothing was too much trouble!

April 1, 2026
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Reply from Audio T

Hi Wayne, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service

Great service, both guys very knowledgeable and helpful to help me find what I was looking for. Can't thank them enough.

March 19, 2026
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Reply from Audio T

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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