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Audio T Reviews 

2,587
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 713 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional knowledge, friendly demeanor, and professional approach, often providing impartial advice without any pressure. Many people highlight the excellent service, noting a hassle-free and supportive environment that makes interactions pleasant and productive. Consumers particularly appreciate the comprehensive support, including valuable home demonstrations and expert setup, which ensures they select the perfect products for their specific needs. This personalized approach often leads to significantly improved sound quality and a highly satisfying overall user experience with their purchases.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, consistently reporting excellent and friendly service, often... See more

Product

Customers consistently note positive experiences with product, often praising the excellent advice and... See more

Customer service

Users describe positive interactions with customer service, highlighting the exceptional help and advice... See more

User experience

Customers had positive experiences with user experience, describing it as wonderful from start to finish and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well, the salespeople were helpful beyond what I had reason to expect. A tuner that I had bought some 8 years ago, I suspected was faulty was checked and the fault identified as low batteries on... See more

Company replied

Rated 5 out of 5 stars

Excellent from initial enquiry to purchase. Booked appointment to try out different speakers - easy and hassle free. On arrival - room was all setup and other speaker options had been also made av... See more

Company replied

Rated 5 out of 5 stars

I have been buying my hi-fi, home cinema from Audio T for many years. The level of expertise in respect of product knowledge is excellent. The after sale installation is an important part of any purch... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Audio T in Cheltenham. and John in particular, and have always received good, impartial advice on Hi-Fi matters for decades. He helped me, this time, in recommending an effec... See more

Company replied



Company details

  1. Hi-fi shop
  2. Audio Visual Consultant
  3. Audio Visual Equipment Repair Service
  4. Audio Visual Equipment Supplier
  5. Home Cinema Installation
  6. Home Audio Store

About Audio T

Written by the company

Audio T - The UK's Oldest Independent Specialist Hi-Fi Retailer - EST. 1966

Audio T is the UK’s largest independent specialist retailer of Hi-Fi and Home Cinema, with eleven brick & mortar stores across England and Wales. Founded in 1966, we offer over 50 years' worth of experience and expertise. Run by four hands-on directors, and with our stores manned by passionate staff with a love of music and film, Audio T is the perfect Hi-Fi & Home Cinema shopping solution for enthusiasts looking for an honest and unbiased opinion.


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Audio T - Organisers of 
The Bristol Hi-Fi Show

The UK's largest and longest running Hi-Fi & Home Cinema Trade Show.


The Bristol Hi-Fi Show


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Our Price Promise

Best Kit. Best Prices

Best Kit. Best Prices
At Audio T, our commitment to customer satisfaction is unwavering, which is why we offer The Audio T Price Promise. This commitment provides you with the assurance that when you shop with us, you will not only receive exceptional service but also unbeatable value for your money. We understand the importance of finding the perfect Hi-Fi & Home Cinema equipment within your budget, and our knowledgeable and friendly team is dedicated to helping you make informed decisions. With The Audio T Price Promise, you can purchase with confidence, knowing that we will always strive to deliver the best service and value for your hard-earned money.

If you find a better price, be sure to contact us or visit your local store.

Contact info

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4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(2,587)

711 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent …

Excellent service as always from the Manchester branch, friendly and professional throughout. I won’t go anywhere else for my HiFi kit!

May 22, 2026
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Reply from Audio T

Hi Liam, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Took the speakers home to try

Took the speakers home to try. Was able to make a purchase decision and was very happy with the help from AudiT Swansea. Always very helpful and a joy to deal with.

May 29, 2026
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Reply from Audio T

Hi Geoff, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Valhalla replacement

After having had my LP12 Serviced and repaired I realised I was left wanting as I couldn't play half mastered 45 rpm discs as the Valhalla power supply does not support this speed Andy recommended the Hercules 2 power supply I dropped my Turntable off to Andy at Swindon on the wednesday and collected it on Saturday wow what a service! I can't thank Andy & Jon enough they offer a service which has disappeared from retail they are competitive and not box shifters they give you genuine professional advice for you to enjoy the music which after all that's what we buy HI FI for keep up the good work Andy & Jon at Swindon

April 18, 2026
Unprompted review
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Reply from Audio T

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars
Audio T logo

Reply from Audio T

Hi There, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Portsmouth store. We'll be sure to pass on your thanks to Luke, Alan & Stephen. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Audio T Cheltenham is Excellent

The guys in Audio T Cheltenham are just great. Good advice and excellent service.

May 26, 2026
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Reply from Audio T

Hi Charlie, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Another great experience

Another great experience. The staff recommended both an amp and new speakers. Adrian came round to install them as he did with my turntable a couple of years ago. I am a very happy man now with a system I’ve always wanted.

May 26, 2026
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Reply from Audio T

Hi Paul, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swansea store. We'll be sure to pass on your thanks to Nic, Adrian & Andrew. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Highly recommend

Great shop. Friendly knowledgeable staff who look after you.
Highly recommend Audio-T

May 23, 2026
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Reply from Audio T

Hi Bob, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

I have been a regular customer of Audio…

I have been a regular customer of Audio T in Reading. I find that the service and advice are very good. 😊
I am planning another system based on TV and Gareth has been very informative

May 23, 2026
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Reply from Audio T

Hi Ian, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Reading store. We'll be sure to pass on your thanks to Gareth, Rishi & Dan. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Turntable fixed!

The problem with my turntable was diagnosed almost immediately and I was talked through my options without any pressure. My turntable now sounds better than ever!

May 16, 2026
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Reply from Audio T

Hi John, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Manchester store. We'll be sure to pass on your thanks to Dave, Munir & Thomas. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio

Rated 5 out of 5 stars

Absolute legends

Absolute legends, these guys. They know everything about high end audio kit, and about prog rock.

May 23, 2026
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Reply from Audio T

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Superb service

Superb service , very helpful staff , what more can I say. Completely satisfied with my experience with Audio T.

May 13, 2026
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Reply from Audio T

Hi Huw, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff

May 6, 2026
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Reply from Audio T

Hi Steve, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Tiago. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent Personal Service from the…

Excellent Personal Service from the staff at Audio T.

May 20, 2026
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Reply from Audio T

Hi Martin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Tiago. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Excellent advice and service

I received excellent advice on upgrading the cartridges on two of my vinyl decks with rapid completion and great results

May 12, 2026
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Reply from Audio T

Hi Christopher, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cheltenham store. We'll be sure to pass on your thanks to Jon, Farid & Andy. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Great service as usual

Great service as usual

May 19, 2026
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Reply from Audio T

Hi Mark, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Brighton store. We'll be sure to pass on your thanks to Paul, Jake, Adrian & Kevin. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

I had a good experience purchasing from…

I had a good experience purchasing from Audio T, their great customer support adds to that. A+

May 19, 2026
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Reply from Audio T

Hi Kevin, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T

Rated 5 out of 5 stars

Unbelievable Service From Them

Got the Wiim Mini for a true price plus free postage.
It does everything I want and expect from arguably the best value Music component company to date.
Paired with my Amp Ultra it’s unbelievable.
Best thing about it all though when dealing with Audio T ?
Got in perfect condition less than 24 hours later 👍🏼
My go to place for anything audiophile now.
Thank you.

May 19, 2026
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Reply from Audio T

Hi Ronnie, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our online store. We'll be sure to pass on your thanks to the team. Please don’t hesitate to get in touch if there’s anything else we can do to help in the future. All the best – Audio T

Rated 5 out of 5 stars

Want a perfect purchase - go to AudioT

Excellent from initial enquiry to purchase. Booked appointment to try out different speakers - easy and hassle free.
On arrival - room was all setup and other speaker options had been also made available to try.
No pressure, no chasing, no waffle! - Just excellent, experienced staff and customer service - 100%
Wish all shops were like this - a pleasure and will be back for more! Thanks Tiago for looking after me.

May 9, 2026
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Reply from Audio T

Hi Helen, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Southampton store. We'll be sure to pass on your thanks to Wayne, Nick & Tiago. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Always great service

Always great service, friendly and helpful. I always go to these guys first.

May 16, 2026
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Reply from Audio T

Hi Chris, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Swindon store. We'll be sure to pass on your thanks to Andy & Jon. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

Rated 5 out of 5 stars

Knowledgeable and fun

Knowledgeable, nice people. Not pushy, good recommendations. Always come here for anything HiFi

May 8, 2026
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Reply from Audio T

Hi Simon, Thank you for taking the time to leave a review. It's great to hear you had a good experience with our Cardiff store. We'll be sure to pass on your thanks to Nick, Kerrin & Matt. Please do not hesitate to get in touch should there be anything else we can do to help in future. All the best - Audio T

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