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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and extensive knowledge, which makes them feel comfortable and at ease. Many highlight the exceptional service, noting the personalized care, clear explanations of procedures, and the overall welcoming atmosphere. People are very satisfied with the quality of the products and the remarkable results achieved from their treatments. However, some people were dissatisfied with certain aspects of the service, specifically mentioning an unprofessional interaction with a staff member in the waiting room and a consultation that felt too brief.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism, kindness,... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the friendly and knowledgeable... See more

Product

People report positive experiences with product. Many customers express satisfaction with various treatments,... See more

Quality

Consumers find quality to be positive. Many reviewers praise the quality of treatments, with some seeing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive been having IPRF treatment for hair loss and thinning, after having only 1 treatment, I coukd see it was working. The team in the salon are so friendly and give such good and knowledgeable advice.... See more

Rated 5 out of 5 stars

I had 3D Cog threads and am so happy with the results. At almost 61 years old, and with a very aging neck, Chris had his work cut out but what a fantastic job he did. I was nervous, but he talked me t... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience as a training model with AukClinic for a light summer glow peel. First time having a peel and being a model. Highly recommend. A huge thank you to Graham and colleagues. All... See more

Rated 5 out of 5 stars

I had a very good experience at AUK. Chris made me feel at ease, he showed patience at all times and explained thoroughly every procedure. He is very knowledgeable and that made me feel comfortable... See more

Company replied


Company details

  1. Beauty Salon
  2. Health and Beauty Shop
  3. Health Spa

Written by the company

AESTHETIC PROCEDURE SPECIALISTS GRANTHAM Dedicated to the pursuit of cutting edge cosmetic anti-ageing treatments, Detox, Fat loss, weight loss and all round well-being treatments aUK Clinic Grantham is packed with beneficial treatments delivered by a professional, friendly and heart warming team. Making your stay one you will want to revisit time and time again…


Contact info

4.9

Excellent

TrustScore 5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend


I recently had treatment and would highly recommend. Extremely professional, knowledgeable and friendly. I felt relaxed with the process from start to finish. Absolutely wonderful staff who make you feel extremely welcome and comfortable.

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Great, friendly and knowledgeable staff

Ive been having IPRF treatment for hair loss and thinning, after having only 1 treatment, I coukd see it was working. The team in the salon are so friendly and give such good and knowledgeable advice. I will continue to visit the salon for this treatment and will not be as afraid to try others. Thank you to Heather and Chris who are both fabulous ❤️

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Lady I had Carly was brilliant made me…

Lady I had Carly was brilliant made me feel at ease and trusted her, the treatment was a small pinch and a slight pull hardly any discomfort, absolutely fine. The clinic is lovely professional and clean and all the staff were lovely. I'm booked to again

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

All the staff were friendly

All the staff were friendly, made me feel so welcome. Very professional at all times, made time for the clients.
Looking forward to many more visits 😊

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience for a first timer

Great experience for a first timer! Very personable and welcoming staff. I had a microneedling session which I was a little nervous about. However, Tim was extremely patient and reassuring throughout - I was made to feel relaxed and very confident about the treatment. Will definitely be returning.

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Modelled for a chemical peel

Modelled for a chemical peel. Ellie who was training was fab and very professional. Lots of support from Laura- very informative and left with an info card for aftercare.

January 15, 2026
Unprompted review
Rated 5 out of 5 stars

Treatment

I came in as a model and felt welcomed from the moment I arrived. The treatment and results were fantastic, and David on reception was so lovely and friendly. Chole was so professional and knowledgeable. What a great experience will definitely be back

December 8, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you so much for your review, it is greatly appreciated! See you again soon :)

Rated 5 out of 5 stars

“I came in as a model and felt welcomed…

“I came in as a model and felt welcomed from the moment I arrived. The treatment and results were fantastic, and David on reception was so lovely and friendly!”

November 30, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you so much for your review, it is greatly appreciated! See you again soon :)

Rated 5 out of 5 stars

Everything

Everything, from the friendly welcome at reception to the treatment itself. No delay in appointment time. Immaculate surroundings, and very professional service. Chris who I had my procedure was very calming and totally put me at ease

November 28, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you for your great review - see you again soon :)

Rated 5 out of 5 stars

I had a very good experience at AUK

I had a very good experience at AUK. Chris made me feel at ease, he showed patience at all times and explained thoroughly every procedure. He is very knowledgeable and that made me feel comfortable and that I am in good hands, after experiencing a lot of disappointment with different doctors and the healthcare system.
I also appreciated the fact that he doesn’t take any risks but always has the patient’s safety at heart.
I’m looking forward to the next appointment.

November 7, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you - it is a pleasure to take care of you

Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing, very professional! They made me feel very welcoming.
They could see I was very nervous, but they soon reassured me and I was at ease. I would definitely recommend.

November 7, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you !

Rated 5 out of 5 stars

Truly Outstanding

All the staff here are really lovely and friendly, very professional and helpful.
Richard is absolutely 1st class. Very reassuring, knowledgeable, gentle and very easy to talk to. He never rushes you. I love going to see him and I would have no hesitation in recommending him or the clinic.
Thanks guys xx

November 4, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you !

Rated 5 out of 5 stars

Consultation before treatment

Went for my consultation before my treatment with a medical professional , they were professional, informative and talked me through the whole process in detail . Made me feel at ease and in good hands ! Looking forward to my next appointment with A training ! X

November 4, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you !

Rated 5 out of 5 stars

A highly professional service from…

A highly professional service from start to finish.
Everything was explained prior to the treatment. Heather is clearly very knowledgeable and passionate about her craft!
I felt confident and assured that I was in safe hands.
I didn’t hesitate to book further appointments and fully trust in this well established aesthetics practice.

November 3, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you !

Rated 5 out of 5 stars

My most recent treatment has been the…

My most recent treatment has been the fabulous Exoblooms which stimulates collagen and cell renewal…. 10 days after my treatment ( which is administered by excellent therapists) the tone and firmness has improved and I look fresh with a remarkable difference in dark sun spots. Thank you Auk the clinic is state of the art. The treatments are cutting edge and the staff flawless ❤️❤️❤️

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

First class experience

I had a first class experience at this clinic, thanks to Michelle. She is very professional, and excellent at what she does. I had wanted lip filler for many years, only because my lips were very thin. When i finally decided to go ahead, Michelle instantly put me at ease. The result was even better than I had imagined. So if you are considering an improvement of any kind, speak to Michelle, you won't regret it. I wish I'd had it done years ago.

August 23, 2025
Unprompted review
aUK logo

Reply from aUK

We really appreciate your kind words. Michelle and the team will be so pleased to hear this feedback, and we’re thrilled you love your results.

Rated 5 out of 5 stars

Immaculate service, process and results!!

Wonderful e experience, my first time coming to this clinic, recommend by a couple of friends since I moved back to the country after being away for some years! The professionalism, kindness with a smiles and through the process was outstanding, everyone is so lovely, respectful and it does not compromise any customer services. Undoubtedly, this is the place to go and strongly and infinitely recommend, I look forwards to my next visit already! Thank you to all the amazing team, keep up the great work!

September 22, 2025
Unprompted review
aUK logo

Reply from aUK

Thank you for such a thoughtful review. It’s wonderful to know you felt so welcomed and cared for—we can’t wait to see you at your next visit.

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