While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Many customers are extremely satisfied with the results of their treatments, noting that their skin looks and feels amazing, and they often achieve their desired aesthetic outcomes. The staff is consistently praised for being professional, knowledgeable, friendly, and reassuring, making clients feel comfortable and at ease throughout their visits. The service provided is frequently described as excellent, with many appreciating the detailed explanations, personalized care, and the overall welcoming atmosphere of the clinic. However, some customers also noted isolated issues, such as a machine not working during their appointment, which required rescheduling. Additionally, a few people mentioned an instance where a client's treatment was discussed in a public area, which was perceived as unprofessional.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently describing them as professional, knowledgeable,... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, friendliness, and... See more

Product

Customers had positive experiences with product, with many reviewers expressing satisfaction with the results... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the results of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had 3D Cog threads and am so happy with the results. At almost 61 years old, and with a very aging neck, Chris had his work cut out but what a fantastic job he did. I was nervous, but he talked me t... See more

Company replied

Rated 5 out of 5 stars

Had a fantastic experience as a training model with AukClinic for a light summer glow peel. First time having a peel and being a model. Highly recommend. A huge thank you to Graham and colleagues. All... See more

Rated 5 out of 5 stars

Ive been having IPRF treatment for hair loss and thinning, after having only 1 treatment, I coukd see it was working. The team in the salon are so friendly and give such good and knowledgeable advice.... See more

Rated 5 out of 5 stars

I had a very good experience at AUK. Chris made me feel at ease, he showed patience at all times and explained thoroughly every procedure. He is very knowledgeable and that made me feel comfortable... See more

Company replied


Company details

  1. Beauty Salon
  2. Health and Beauty Shop
  3. Health Spa

Written by the company

AESTHETIC PROCEDURE SPECIALISTS GRANTHAM Dedicated to the pursuit of cutting edge cosmetic anti-ageing treatments, Detox, Fat loss, weight loss and all round well-being treatments aUK Clinic Grantham is packed with beneficial treatments delivered by a professional, friendly and heart warming team. Making your stay one you will want to revisit time and time again…


Contact info

4.9

Excellent

TrustScore 5 out of 5

397 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had a fantastic experience at aUK…

I had a fantastic experience at aUK Clinic. Chris is absolutely amazing professional, kind, and genuinely reassuring funny and deffo an old soul that my soul recognised All the staff were brilliant too. They really put me at ease, took the time to clearly explain everything I needed to know about the procedure, and made sure all my questions were answered.

I felt well cared for from start to finish, and I’m genuinely looking forward to continuing the conversation going forward. Highly recommend!

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first time visiting the…

This was my first time visiting the clinic and what a welcome I received. All the staff are so bubbly and smiley it was honestly like I'd been hundreds of times. I had my lips done and the staff were amazing! Constantly talked through everything and asked if I was happy etc. Extremely clean clinic space too. I can't wait to come back for cheek filler! Thanks so much team you're all fabulous! X

June 5, 2025
Unprompted review
Rated 5 out of 5 stars

✨ 5-Star Review for Laura – Lip & Cheek Filler ✨

I recently had my lips and cheeks done by the incredibly talented Laura, and I honestly can’t stop looking in the mirror! From the moment I walked in, she made me feel completely at ease. Her professionalism, attention to detail, and gentle touch are unmatched.

Laura took the time to really listen to what I wanted and gave me honest, expert advice throughout the process. The results? Absolutely stunning. My lips look beautifully enhanced – fuller but still natural – and my cheeks have that perfect lifted, youthful glow. She’s truly an artist!

You can tell Laura is passionate about her work – she’s not just doing a treatment, she’s enhancing your confidence. I wouldn’t trust anyone else with my face. If you’re thinking about filler, Laura is the one. She’s amazing

June 3, 2025
Unprompted review
Rated 5 out of 5 stars

Friendly staff

Friendly staff, knowledgable therapist with loving calming atmosphere throughout clinic 1st ever visit very impressed.

May 29, 2025
Unprompted review
Rated 5 out of 5 stars

Very friendly and professional staff

Very friendly and professional staff, made me feel really at ease. Michelle in particular was great. She explained everything clearly and took me through the procedure first then talked me through as we went. I have now booked a course

May 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great clinic

Great clinic, very clean, the team and atmosphere is friendly and polite. Arrived from Peterborough, it was my first visit. Very impressed how professional the staff is. Definitely will come again and will recommend Auk clinic to my friends and colleagues.

April 23, 2025
Unprompted review
Rated 5 out of 5 stars

Just wow!!!

Just wow! What an amazing, professional company this is! The staff are outstanding 👏 very friendly and I was explained everything step by step..... it was calm and I felt so relaxed....thank you.....

Tanya

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional team

Very professional team. The folk I met were David, Mia and Hannah, and others in passing. Everyone very helpful and relaxed. Friendly atmosphere. Busy day, but still calm and polite. Great consultantation with Mia, who was able to advise and educate me on what I thought i needed against her professional opinion. No pressure sell. Highly recommend.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Microbladding

Thank you so much Holly
The whole experience was amazing I am so pleased with how they have come out and they look so natural.
You were very patient with me and understanding with my mental health issues
I could not have found a better PMU you are the best
Thanks so much
Trish

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

My “go-to” clinic

My “go-to” clinic! Every time I visit, the service is absolutely amazing! From start to finish, every employee in the building is smiling, welcoming, has a chat, are very helpful and over all it’s just a great environment. The process is always smooth and very professional. Chris discusses what it is you would like to achieve, what he would advise and what can be done. I am extremely happy with my results each time I come in and look forward to coming again!
-Thank you for making me feel better about myself x

March 22, 2025
Unprompted review
Rated 5 out of 5 stars

Michelle works her Magic 🪄

I have been going to aUK for a few years now and my visits with Michelle are fantastic!
Everyone who greets you on arrival are so friendly and then the magic happens once I have seen Michelle. Her knowledge on knowing what is best for you and understanding how you want to look, is amazing!! I recommend her to anyone that I have certain conversations with.

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

The service I received from this clinic…

The service I received from this clinic was amazing. From the beginning, reception staff, the procedure; I was informed every step of the way what was happening. Laura was excellent, knowledgeable, very lovely and her skill is outstanding. Absolutely would recommend using this clinic.

March 17, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff

Such a friendly and relaxing environment. The staff are incredibly welcoming. I went today when my anxiety was so high I thought about cancelling however after being there for 5 minutes I felt my anxiety ease.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best clinic!

I am getting a series of treatments done with aUK and have to say they are absolutely phenomenal. All the staff are so welcoming and warm when you walk in! Facilities are so clean and new! Mia in particularly was looking after me she’s just amazing! So gentle, friendly and knowledgable! Their products are great too! Thanks so much to all the staff, see you all soon :)

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding clinic

Michelle is an excellent therapist. She explained the treatment throughly as it was my first time and I felt at ease throughout. I will be back again!

March 10, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look