Aura Reviews 

130
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 86 reviews, reviewers had a great experience with this company. Customers consistently praise the Aura app for its extensive range of tools, including meditations, hypnosis, and coaching, catering to various needs and moods, finding it easy to use and highly effective in managing stress, anxiety, and improving sleep. Reviewers frequently highlight the prompt, courteous, and helpful customer service, noting quick responses and effective issue resolution. Conversely, a small portion of people felt dissatisfied with subscription management, reporting difficulties canceling and unexpected charges after trials or auto-renewals. Some also mentioned unresponsiveness from customer service regarding billing, noting a lack of direct human interaction.

What people talk about most

Application

Reviewers highlight positive aspects of the app, with many expressing satisfaction and gratitude for its... See more

User experience

Customers consistently note positive experiences with user experience, finding the app easy to use and set... See more

Subscription

Customers had ambiguous experiences with subscription, with many expressing satisfaction and renewing their... See more

Customer service

Reviewers mention positive feedback about customer service, with many describing it as excellent, fantastic,... See more

Product

Clients share positive opinions on the product, highlighting its expansive range and suitability for both new... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love Aura There is something for everyone. I mostly use the sleep hypnosis or stories as I tend to wake up every couple of hours. With Aura I never have an issue falling right back into sleep.... See more

Company replied

Rated 4 out of 5 stars

Wide range of tools and techniques, and very prompt and courteous Customer Service.

Company replied

Rated 5 out of 5 stars

I begin EVERY morning with AURA without fail. The meditation guides are like trusted friends who gently guide me into my day.I have used the sound backgrounds at night while we sleep. The hypnosis tra... See more

Company replied

Rated 5 out of 5 stars

I LOVE the Aura Health app! There are so MANY different coaches, affirmations, meditations, sleep hypnosis, breath work, music therapy, prayer & many more. Anything you need help with for example em... See more

Company replied


Company details

  1. Wellness Program
  2. Meditation Instructor

Written by the company

Transform your daily wellbeing with Aura, #1 App for Emotional Health & Sleep. Discover thousands of mindfulness meditations, stories, and life coaching tracks created by therapists & coaches around the world, personalized just for you. Reduce stress, ...


Contact info

3.9

Great

TrustScore 4 out of 5

130 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 95% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(130)

88 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I was charged mistakenly for a family plan. Upon reaching out I was immediately issued a refund for the extra charges. Very impressed. I love this app and it has definitely improved my mental well-being. Highly recommend.

December 6, 2023
Unprompted review
Rated 1 out of 5 stars

Be careful about auto-billing!!

There are better apps out there with more focused programs but my main complaint is they have been autobilling me without any renewal notification so turns out I have been paying for it for several years even though I have not been using it. BE CAREFUL to properly cancel if you do not like it. It does not show up in your Apple subscriptions and cannot be cancelled there

November 16, 2023
Unprompted review
Rated 5 out of 5 stars

Aura has become an extremely helpful…

Aura has become an extremely helpful tool in my journey towards managing anxiety and achieving restful sleep. I highly recommend it to anyone looking for a simple yet effective solution to improve their mental well-being. It's more than just an app; it's a source of comfort and tranquility in my daily life. I've been using it since 2020. 🥰🥰🥰

November 10, 2023
Unprompted review
Rated 5 out of 5 stars

Aura has been an absolute life-saver…

Aura has been an absolute life-saver for my mental health for the past 2 years and is a world better than other similar apps. It has an impressive breadth of content and the coaches are world-class.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Dishonest representation

Signed up for trial subscription, gave the app a try, found it to be full of amateur "coaches" but was charged in full after one week before I had a chance to cancel

September 18, 2023
Unprompted review
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