I visited Austen & Blake Liverpool last month with an idea in mind. Aimee was so helpful and guided me to pick the perfect engagement ring. We both love the ring and can’t thank Aimee enough for the h... See more
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From entering in the door the staff at Austen Blake were fantastic. They were extremely welcoming, friendly and made the experience really enjoyable. Aimee in particular was an amazing help, she m... See more
Company replied
I visited Austen & Blake in Liverpool looking for an engagement ring for my partner. Aimee was so helpful and went through all of the options with me and helped me choose something suitable.
I visited Austen & Blake in Liverpool at the end of January without an appointment and Aimee was more than happy to offer me her time. I felt extremely welcomed, supported and not rushed at all by her... See more
Company replied
Company details
Written by the company
Find Us You can find our Liverpool branch on Parker street in the Central ward of Liverpool, Merseyside. This busy shopping district is packed full of shops, both high street and more luxury brands. It plays host to many historically significant buildings including the location of the now-closed Mount Pleasant register office where John Lennon married his first wife, Cynthia Powell. Visit our shop where our experts are at hand in a no-pressure environment, offering customisable designs and personalised service, allowing you to find or create the design of your dreams.
Contact info
9 Parker Street, L11DJ, Liverpool, United Kingdom
- 0151 515 0487
5.0
Excellent
428 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 83% of negative reviews
Typically replies within 1 week
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Unbelievable service from start to…
Unbelievable service from start to finish.
I originally ordered 1 particular piece which I had to change, however it was no bother at all to Sam in store, she took the new order with no issues whatsover.
I can’t then her enough.
She has made a very special occasion even more special.x.
Gary
December 16, 2025
Unprompted review
Brilliant service from Patrick while…
Brilliant service from Patrick while buying our wedding rings. Knowledgeable, friendly and helped us find exactly the rings we wanted.
November 4, 2025
Unprompted review
Good Expertise and Friendly Staff
Patrick was very knowledgeable and helpful when I was buying an engagement ring. He was able to offer advice without being overbearing, making it a very straightforward experience.
December 10, 2025
Unprompted review
Extremely helpful and friendly staff
Extremely helpful and friendly staff, who were very accommodating to us being late for both appointments!!
December 12, 2025
Unprompted review
Patrick was fantastic from start to…
Patrick was fantastic from start to finish. His memory is off the scale. Made us both feel very special and under no pressure. We were recommended him and would do so also.
December 11, 2025
Unprompted review
love Austen & Blake
love Austen & Blake, got my engagement ring from their Liverpool Store, will be going back for wedding rings
April 10, 2025
Fantastic experience from start to…
Fantastic experience from start to finish with Samantha in purchasing our wedding rings, very knowledgeable and accommodating. Would highly recommend to anyone.
November 22, 2025
Unprompted review
Aimee is wonderful!
Aimee has been fantastic helping us to choose our wedding rings. She showed us different options based around my engagement ring and what we were wanting style wise.
Would highly recommend!
December 8, 2025
Unprompted review
Really great experience with Tom more…
Really great experience with Tom more than once in store. Extremely helpful and knowledgeable. Went the extra mile and can’t thank Tom enough.
November 15, 2025
Unprompted review
Excellent service
Tom was great throughout the ring selection process. He listened to what I wanted, never put any pressure on and was very knowledgeable. The ring was delivered quickly and collection was worked to suit me. I would highly recommend.
December 7, 2025
Unprompted review
Staff were really friendly and helpful…
Staff were really friendly and helpful in helping us find our rings.
December 6, 2025
Unprompted review
Really nice experience picking up our…
Really nice experience picking up our wedding bands all the staff in here are so friendly and helpful, shout out to Molly specifically
December 6, 2025
Unprompted review
Great service
I came in to find a necklace and Molly was so helpful, great service and will definitely be coming back
November 29, 2025
Unprompted review
Lovely experience choosing our wedding…
Lovely experience choosing our wedding rings. Molly was excellent. No pressure put on us at all. Highly recommended!
November 29, 2025
Unprompted review
Enjoyable experience
Enjoyable experience, staff were super friendly both in person and over the phone. Would recommend
November 29, 2025
Unprompted review
Great experience with Sam!
Great experience with Sam who is incredibly knowledgeable about all things rings! Offered lots of insight and expertise and made the experience easy and stress free.
November 22, 2025
Unprompted review
It was absolutely a 5 star experience…
It was absolutely a 5 star experience when recently purchasing an engagement ring from Aimee. She was knowledgeable, informative and took the time to understand my needs for the perfect ring. Thank you Aimee. We’ll be back for the wedding bands.
November 22, 2025
Unprompted review
Lovely, memorable experience.
Molly was amazing and very helpful. She made our experience memorable. We popped in just to try some designs on and got given a slot just an hour later. Within 25 mins we had chosen our rings, ordered and paid for them :) collecting soon!
November 15, 2025
Unprompted review
Absolutely brilliant service today from…
Absolutely brilliant service today from the team picking up the ring - molly was brilliant when sorting the actual ring and was just generally a really chilled but professional service all round - mrs made up so thanks a lot for that 👌
November 22, 2025
Unprompted review
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