Autism Clinic London Reviews 

115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their high professionalism, describing them as highly trained, caring, and compassionate. Reviewers frequently highlight the staff's kindness, patience, and supportive approach, which creates a calm and reassuring environment for families. Many people appreciate how the team ensures children feel comfortable and at ease during assessments, adapting to their individual needs. Consumers also note the clear explanations and thoughtful guidance provided, making the overall experience efficient and easy to understand.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, frequently describing them as patient, kind,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly Professional Team, Caring & Compassionate, Informative & Thorough, I cannot thank Autism Clinic London enough for their expertise and help with my daughter. We are so blessed to have been s... See more

Rated 5 out of 5 stars

Amazing service. The doctors are highly trained and professional, friendly and caring. The level of passion and energy that went into our son's diagnosis process was outstanding. Very fast process (tu... See more

Rated 5 out of 5 stars

Things were very clearly explained in a way both myself and my 10 year old son could understand. Ali quickly built a positive relationship with my son and he felt at ease doing the activities with him... See more

Rated 5 out of 5 stars

Ali was very kind, calm and reassuring during the session. My son became upset at one point but Ali made sure he knew it was ok, he didn’t push him and he took things at the pace Freddie was comfortab... See more


Company details

  1. Medical Center
  2. Child Health Care Center

Written by the company

Autism Clinic London (ACL) is a Consultant-led service for providing Autism Spectrum Disorder (ASD) diagnostic assessments and post-diagnostic support by highly qualified expert doctors and multidisciplinary professionals. We provide Autism Spectrum Disorder assessments for children between the ages of 2 years and 12 years. We provide independent ASD assessments via self-referral and we also partner with NHS trusts to help reduce their waiting times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(115)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

We had a wonderful experience at Autism…

We had a wonderful experience at Autism Clinic London. Dr. Claudia and Dr. Ali was extremely kind, soft-spoken, and supportive throughout our appointment. explained everything clearly and made us feel very comfortable. The whole team was so helpful, caring, and professional. I am truly grateful for their generosity and dedication. Highly recommend this clinic to anyone seeking support.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent experience

Excellent clean facilities, professional and empathetic staff. I had an appointment and was late as stuck in traffic and then couldn't find the place - staff were very understanding. I had a great experience and would highly recommend this clinic.

August 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly Professional Team,

Highly Professional Team,
Caring & Compassionate,
Informative & Thorough,
I cannot thank Autism Clinic London enough for their expertise and help with my daughter.
We are so blessed to have been seen by such wonderful experts who made the entire process comfortable and clear for us both. I would give more stars if possible!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and respectful staffs

My daughter has been diagnosed last week, I'm glad i went with this clinic as I got the answers that I needed. I didn't want to wait for the nhs assessment which would take 2 years. I saw both the Dr Taylors and they both were extremely great. Very friendly and polite. They reassured me with my daughter diagnosis and answer any questions politely. Everytime they spoke to me they would stop and ask me whether I was OK as a parent it was devastating to me that my daughter is autistic. For the first time I felt as if I was being listened to and felt comfortable. I would like to say thanks to Dr rakesh Taylor for diagnosing my daughter and the Claudia for making my daughter feel comfortable for checking her for the health examination. Also alireza alidina was very incredible and made the session fun. He was very very polite and letting us know what he was doing and why he was doing it. I learnt alot from his session. I would definitely recommend this clinic to anyone

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very positive experience

Very positive experience, absolutely brilliant staff with high level of expertise along with patience compassion and support. We are very grateful for a smooth assessment process for our son and to get the official diagnosis quickly and efficiently was a bonus.

May 31, 2025
Unprompted review
Rated 5 out of 5 stars

Dr Claudia Taylor was very polite.

Dr Claudia Taylor was very polite.
I took my daughter to see her at thr clinic for her physical examination. Dr Taylor was very friendly and reassuring me about my daughter. My daughter is very fussy when it comes to getting her checked by a doctor which leads to her having meltdowns. My daughter seemed calm and happy with Dr Taylor. She was very good with my daughter and playing with her which is why my daughter felt very comfortable. I would recommend anyone to his clinic as all the staffs are very friendly and understanding.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

First class service

We had been undecided for so long about going privately for some support in getting a diagnosis for our daughter and my only regret was not doing it sooner. From the very first call we had with Dr Rakesh Tailor we knew we were in good hands and knew we were in the right place to get the diagnosis and support we needed. He was amazing with our daughter and so sensitive and caring to my husband and I while navigating this process. We have now got the diagnosis we needed to move forward and it’s taken less than 4 weeks from our initial enquiry. We can’t thank the autism clinic enough for everything they have done, they were clear and honest throughout about what to expect from the process and the kindness and support to us throughout was invaluable. I cannot recommend the autism clinic enough and would encourage anyone who is unsure to go for it, you won’t regret it.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Dr tailor

Dr. Claudia tailor was so amazing made us feel so much at ease and listened to everything we had to say

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

My experience has been great from start…

My experience has been great from start to finish.

The first call informed me of the first 2 dates and what would happen.

I was sent a text message and email to confirm, accompanied by information sheets, that I used to go through what would happen at each appointment with my daughter.

Each professional I have met, Ali and Dr Claudia Taylor were friendly, polite, respectful and took great care in explaining to both my daughter and I what was going to happen in great detail.

Ali made my daughter feel comfortable enough to take the appointment by herself.

Dr Taylor took great care in creating a rapport with my daughter, before completing the physical examination. And when my daughter did not want her tummy touched, Dr Taylor was respectful and skipped it, she did not try and convince her.

I was then contacted after the weekend to book my final appointment.

I would throughly recommend ACL to anyone, that would like to go through the process of diagnosing their child. They have made what can be very difficult for some any incredibly effortless process.

June 27, 2025
Unprompted review
Rated 5 out of 5 stars

Autism Clinic London

I chose Autism Clinic London for my son's ADOS assessment and overall had a very positive experience. The entire team — including the doctor, speech and language therapist, and psychologist — was professional, thorough, and kind throughout the process. Their approach helped me feel more confident in understanding and supporting my son's needs.

The only challenge I faced was locating the clinic, as I was unfamiliar with the area and could not get through on the phone while trying to find it. Clearer directions or responsive support during arrival would have been helpful.

Despite that, the assessment process itself was excellent, and I believe this clinic will be an important step in accessing the right support for my son’s condition. Thank you to the team for their care and expertise.

June 10, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful team

We were on the waiting list for my son with the NHS. They suggested if we wanted quicker diagnostic we can go with ACL. We are glad we did as we got our outcome quicker and it was done within a month. All 3 sessions went great, we were heard about our concern regarding our son, we were luckily to have caught it at an early age and got seen now. We knew what the outcome was but just needed it confirmed. We were also given advice on what we can do next in order to get help. Thank you ACL team for everything.

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

Helpful, Friendly and Professional

Our experience with ACL was positive. Dr Claudia Tailor explained the assessment process which made us feel at ease. She was patient when my son was having a meltdown and very helpful in calming him down.

March 11, 2025
Unprompted review
Rated 5 out of 5 stars

Dr Claudia Tailor

Dr. Claudia Tailor was absolutely amazing during our visit. She was incredibly attentive and supportive with my daughter, Amelia, taking the time to truly connect with her and make her feel at ease. Dr. Tailor explained the assessment process clearly and politely, ensuring we both felt informed and comfortable every step of the way. She even spent extra time with Amelia, which made a big difference in how relaxed and confident she felt. We’re so grateful for her kindness and professionalism — highly recommended!

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Welcomed and at ease

We were made to feel welcome from the moment we entered the building right up until we left. The waiting time was exceptionally short and Dr Tailor made us feel at ease throughout the process.

April 3, 2025
Unprompted review

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