Autism Clinic London Reviews 

115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the highly professional, caring, and kind nature of the staff, who are praised for their dedication and expertise. People felt that the doctors and therapists were understanding, patient, and went above and beyond to provide excellent service. Reviewers frequently noted how the staff created a comfortable and relaxed environment, especially for children, by taking things at their pace and being reassuring. Many also appreciated the clear explanations and thoughtful guidance provided, ensuring families felt informed and supported throughout their appointments.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly Professional Team, Caring & Compassionate, Informative & Thorough, I cannot thank Autism Clinic London enough for their expertise and help with my daughter. We are so blessed to have been s... See more

Rated 5 out of 5 stars

Amazing service. The doctors are highly trained and professional, friendly and caring. The level of passion and energy that went into our son's diagnosis process was outstanding. Very fast process (tu... See more

Rated 5 out of 5 stars

Things were very clearly explained in a way both myself and my 10 year old son could understand. Ali quickly built a positive relationship with my son and he felt at ease doing the activities with him... See more

Rated 5 out of 5 stars

Ali was very kind, calm and reassuring during the session. My son became upset at one point but Ali made sure he knew it was ok, he didn’t push him and he took things at the pace Freddie was comfortab... See more


Company details

  1. Medical Center
  2. Child Health Care Center

Written by the company

Autism Clinic London (ACL) is a Consultant-led service for providing Autism Spectrum Disorder (ASD) diagnostic assessments and post-diagnostic support by highly qualified expert doctors and multidisciplinary professionals. We provide Autism Spectrum Disorder assessments for children between the ages of 2 years and 12 years. We provide independent ASD assessments via self-referral and we also partner with NHS trusts to help reduce their waiting times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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No recent history of asking for reviews

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4.9

All reviews

(115)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

All of the staff that we met were so…

All of the staff that we met were so kind and helpful and understanding. They took time to really listen to what we were saying and took into account of lived experiences. I would highly recommend this clinic.

November 4, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent clinic- Wonderful staff

Absolutely fantastic clinic- All the staff were so helpful and kind at all parts of our son's journey. Dr Banerjee was so lovely to both our son and us and her compassion made a difficult time easier. She is truly wonderful and really took her time to understand us as a family. I have recommended this clinic to several of our friends who have children in a similar situation to us and all had the same great experience. Thank you from the bottom of my heart.

October 10, 2024
Unprompted review
Rated 5 out of 5 stars

Autism Clinic London

Brilliant experience. Organised video calls. Organised appointments. Every appointment is booked one after another. Always informed what will happen next. They understand your child straight away. Prompt with questions and answers if you have worries. Highly recommend when I was given a choice of stay on a 2 year waiting or be referred to autism London clinic I jumped at the chance because the amazing reviews from other parents.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

I had a very positive experience at the…

I had a very positive experience at the autism clinic the staff were all very friendly and the doctor was amazing so professional and nice at the same time. So happy I have my questions finally answered. Dr Tailor was amazing with my child he was being so kind to us too I done my child’s assessment private as the nhs wait is too long !!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional start to finish

Exceptional start to finish. My daughter had a diagnosis of autism within 4 weeks of our initial contact. A special mention to Dr Rakesh Tailor who made our daughter feel totally at ease and explained everything to us so clearly. He was a genuine pleasure to deal with. A brilliant service which has rescued us from our almost 2 year NHS waiting list. Thank you!

September 30, 2024
Unprompted review
Rated 5 out of 5 stars

ACL appointment

My 5 year old child had an appointment on Friday 13th September at 10am. We were seen promptly . We were treated kindly by the team they were very helpful and gave me the information I needed before they started. They then spoke to me afterwards also as to what happens next. It was a face to face appointment and I was very happy with the service provided.

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very pleased with service received

Very pleased with service received.
Staff are friendly and professional. You can see the staff are really passionate about their job and have the best interest for child development. Highly recommended service.

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Highly recommend
Excellent service, it was quick and easy.
Very professional
Staff knew what they were doing
My daughter felt secure

August 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended!!

Very pleased with the customer service received from all the doctors during all my son’s appointments: he felt very confortable during all tests and the doctors explained everything with details and made sure I didn’t have any questions. The admin staff was also very helpful and friendly.
Thank you!

July 20, 2024
Unprompted review
Rated 5 out of 5 stars

my doctor was so lovely and…

my doctor was so lovely and understanding he took time to hear me and understand my concerns. His professionalism's and mannerisms was outstanding I’m so glad i chose this clinic for my son who has been diagnosed with autism.

July 8, 2024
Unprompted review

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