Autism Clinic London Reviews 

115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the highly professional, caring, and kind nature of the staff, who are praised for their dedication and expertise. People felt that the doctors and therapists were understanding, patient, and went above and beyond to provide excellent service. Reviewers frequently noted how the staff created a comfortable and relaxed environment, especially for children, by taking things at their pace and being reassuring. Many also appreciated the clear explanations and thoughtful guidance provided, ensuring families felt informed and supported throughout their appointments.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly Professional Team, Caring & Compassionate, Informative & Thorough, I cannot thank Autism Clinic London enough for their expertise and help with my daughter. We are so blessed to have been s... See more

Rated 5 out of 5 stars

Amazing service. The doctors are highly trained and professional, friendly and caring. The level of passion and energy that went into our son's diagnosis process was outstanding. Very fast process (tu... See more

Rated 5 out of 5 stars

Things were very clearly explained in a way both myself and my 10 year old son could understand. Ali quickly built a positive relationship with my son and he felt at ease doing the activities with him... See more

Rated 5 out of 5 stars

Ali was very kind, calm and reassuring during the session. My son became upset at one point but Ali made sure he knew it was ok, he didn’t push him and he took things at the pace Freddie was comfortab... See more


Company details

  1. Medical Center
  2. Child Health Care Center

Written by the company

Autism Clinic London (ACL) is a Consultant-led service for providing Autism Spectrum Disorder (ASD) diagnostic assessments and post-diagnostic support by highly qualified expert doctors and multidisciplinary professionals. We provide Autism Spectrum Disorder assessments for children between the ages of 2 years and 12 years. We provide independent ASD assessments via self-referral and we also partner with NHS trusts to help reduce their waiting times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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4.9

All reviews

(115)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

100% would recommend the autism clinic

Absolutely lovely experience with the autism clinic in Paddington. They made myself, my partner and our son feel very comfortable. They gave us so much knowledge and helped us to get the diagnosis for our son. 100% would recommend this clinic to anyone who is thinking of going to get a diagnosis.

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

i’m extremely happy with the service i…

i’m extremely happy with the service i got. the staff are amazing and the doctors really have a lovely way with the children, my daughter who doesn’t normally engage very well felt really comfortable with the staff and they have a special way to make an immediate connection with the child.

i had a positive experience and will definitely use this service again in the future if i need to and will recommend you to anybody iknow

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Friendly and approachable speech and…

Friendly and approachable speech and language therapist who made myself and my son comfortable during the assessment. Liz took the time to explain some of the key information that would go in my son’s assessment and to also answer my questions which was greatly appreciated.

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Esa warmed to Dr Taylor very quickly…

Esa warmed to Dr Taylor very quickly and I could see he was very comfortable in the new environment by his behaviour. Dr Taylor was professional in his mannerisms and talked us through the objective of the appointment making the process very clear to comprehend. He listened and asked questions making us feel very comfortable in imparting information to him in regards to our son. His attitude and demeanour towards Esa was amazing, even when Esa continued to pinch his armpits! His feedback was informing and advice on the next steps is welcomed. Thank you very much

May 20, 2024
Unprompted review
Rated 5 out of 5 stars

Heartfelt Thanks for Exceptional Care

Dear Team,

I am writing to express my deep gratitude for the outstanding care and professionalism demonstrated by your clinic during our recent visit for my daughter’s diagnosis. From our first interaction to the last, every member of your team exhibited exceptional patient-centred care, which made us feel respected and valued.

I was particularly impressed by the ethical standards and communication skills of your doctors and supporting staff. Their ability to connect with my daughter on a personal level was not only heartwarming but also pivotal in facilitating a precise and insightful diagnosis. Their skill and dedication were evident in every step of the process, ensuring that all our concerns were addressed with empathy and expertise.

The thoroughness of the diagnosis was remarkable, providing us with clarity and a well-defined path forward. Your team is highly trained and deeply committed to their work and the families they assist. Thanks to your knowledgeable guidance, this has instilled in us a strong sense of confidence and relief, knowing that we are on the right road to supporting our daughter’s needs.

Thank you once again for your dedication and for setting such a high standard of care. We are immensely grateful for your positive impact on our family’s journey.

Kind regards,

Sandra Granada

April 26, 2024
Unprompted review
Rated 5 out of 5 stars

Amy was kind, warm and welcoming

Amy was kind, warm and welcoming to our 12yo son and I (mum), and was very good at adapting her approach (play, scenarios, conversation) based on my son’s age and needs. Amy was also very skilled, knowledgable, informed, and reassuring. Thank you.

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

ADOS

Warm welcome and was clear on the process and explained at the end the next steps.

May 14, 2024
Unprompted review
Rated 5 out of 5 stars

Highly reccommended

Geeat clinic. My son wasn’t a straight forward case they took a little longer and the wait was killing me BUT Dr R went above and beyond to make sure he got the right result for my son! I am so pleased I chose this clinic

May 10, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic clinic and extremely knowledgeable and helpful …

From the moment we entered the building the reception was warm and friendly and very welcoming. Our children felt at ease and comfortable.
Dr Rakesh Tailor was extremely knowledgeable, he was professional and attentive to the children. He made what could have been a stressful experience very easy and positive. The whole appointment was insightful, I cannot recommend the Autism Clinic London enough. They are extremely thorough and diligent and professional. Thank you for your service and guidance.

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Ali was amazing and helped me to fully…

Ali was amazing and helped me to fully understand what was happening during the assessment which put me at ease, he was also wonderful with my son who finds it hard to stay in one place but Ali was so friendly and welcoming which again put myself and my son at ease , amazing gentleman

March 30, 2024
Unprompted review
Rated 5 out of 5 stars

Me and my husband decided to come here…

Me and my husband decided to come here for a private assessment after being recommended. I was really nervous because I feel that we had bad experiences and we have been battling our sons school as he ‘masks’. From the beginning when we saw Dr Ricky Ahuja, I felt he was very confident and recommended we go forward with the ASD assessment. During our assessments we have met Ms Amy Dunk, Kathikeyen Suyah Mahoharan and Dr Rakesh Tailor. All of them have shown us respect, believed in us, supported and listened and we have been give a diagnosis. I have received lots of recommendations and support for our journey. Thank you so much for being professional and kind.

March 6, 2024
Unprompted review

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