Autism Clinic London Reviews 

115
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the highly professional, caring, and kind nature of the staff, who are praised for their dedication and expertise. People felt that the doctors and therapists were understanding, patient, and went above and beyond to provide excellent service. Reviewers frequently noted how the staff created a comfortable and relaxed environment, especially for children, by taking things at their pace and being reassuring. Many also appreciated the clear explanations and thoughtful guidance provided, ensuring families felt informed and supported throughout their appointments.

What people talk about most

Staff

Consumers consistently report positive experiences with the staff, highlighting their kindness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly Professional Team, Caring & Compassionate, Informative & Thorough, I cannot thank Autism Clinic London enough for their expertise and help with my daughter. We are so blessed to have been s... See more

Rated 5 out of 5 stars

Amazing service. The doctors are highly trained and professional, friendly and caring. The level of passion and energy that went into our son's diagnosis process was outstanding. Very fast process (tu... See more

Rated 5 out of 5 stars

Things were very clearly explained in a way both myself and my 10 year old son could understand. Ali quickly built a positive relationship with my son and he felt at ease doing the activities with him... See more

Rated 5 out of 5 stars

Ali was very kind, calm and reassuring during the session. My son became upset at one point but Ali made sure he knew it was ok, he didn’t push him and he took things at the pace Freddie was comfortab... See more


Company details

  1. Medical Center
  2. Child Health Care Center

Written by the company

Autism Clinic London (ACL) is a Consultant-led service for providing Autism Spectrum Disorder (ASD) diagnostic assessments and post-diagnostic support by highly qualified expert doctors and multidisciplinary professionals. We provide Autism Spectrum Disorder assessments for children between the ages of 2 years and 12 years. We provide independent ASD assessments via self-referral and we also partner with NHS trusts to help reduce their waiting times.


Contact info

4.9

Excellent

TrustScore 5 out of 5

115 reviews

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No recent history of asking for reviews

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4.9

All reviews

(115)

25 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing and efficient service

Amazing and efficient service. Staff were all very friendly and informative, assessment was done quickly but thoroughly with obvious care for my child.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant GP

Dr. Claudia Taylor was brilliant. She put my daughter at ease immediately making the whole process smooth. She knew her stuff and was respectful to the patient.

If only all GPs were like her.

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

The team were amazing!

The team were amazing, quick to reply and kind. After an asd assessment at another clinic which left me in tears due to the way I was treated with rudeness and unkind words, this was a welcome difference. I cannot thank the team enough. They were kind, accommodating and professional.

February 18, 2025
Unprompted review
Rated 5 out of 5 stars

Relatively stress-free experience

I attended an ADOS appointment with my 3 year old daughter. The doctor was friendly and answered my questions kindly without judgement. What was a daunting experience was made relatively stress free. ACL highly recommended

March 7, 2025
Unprompted review
Rated 5 out of 5 stars

Our experience was positive from start…

Our experience was positive from start to finish.

Making appointments was straightforward - they answered calls and emails quickly. All staff involved were professional and explained each stage of the process clearly to both myself and my child.

All staff were warm, friendly and helped to put my daughter at ease during appointments.

The report we received was an accurate reflection of all discussions and assessments.

Many thanks to Dr Ricky Ahuja, Sarah Gelli, Latife Esikan, Dr Shewta Sardesai and Dr Bridget Mulvany for your support during the process. I can wholeheartedly recommmend the Autism Clinic.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

It was a great experience overall

It was a great experience overall. My daughter and I were made feel welcome and at ease on both appointments with two different professionals. They were both very professional and provided me with very clear and useful information. They were kind and took the time to answer all my questions.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great overall

We were seen on time.
The doctor was very friendly, engaging straight away with my Son. My son appeared mostly comfortable and happy attending, which made the process less stressful.
I found conversation very easy, I was able to be open and honest, talking freely about concerns etc. I felt heard and received vital information throughout. I didn’t feel rushed at any point.

The only point I’d mention, is it wasn’t made clear that our final assessment might/ could also possibly be a diagnosis appointment. If I had known that this was a possibility I would have better prepared myself mentally and emotionally, as well as ensuring I brought my partner with me.

Overall, very happy.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding service & support

This is a honest review from our family.This is an outstanding service in all areas they cover.
My son got assessed in a 3 week period time.The staff responded your calls and emails very quickly.The doctors were amazing,supportive and my son felt comfortable there.We have seen by Dr Ricky Ahuja ,Dr Amy Drunk,Dr Bridget Mulvany and Dr Harsha Wickramarachchi .The report comes very quick too and the NHS accepted the report and now we are looking to get the support after the diagnose given (ASD).I highly recommend this clinic it’s the best you can choose for your children.Trust this professionals!Is the same service as you read on their website.

December 29, 2024
Unprompted review
Rated 5 out of 5 stars

All the members of staff

All the members of staff, ranging from the speech therapist and the different paediatrician were really lovely and understanding.

They all took their time to fully understand our sons needs and we felt really really comfortable sharing our experiences.

They were understanding, empathetic and very professional.

January 1, 2025
Unprompted review
Rated 5 out of 5 stars

My experience at Autism Clinic London…

My experience at Autism Clinic London was very great, MS Amy Dunk was very supportive in my sons observations with alot of patients and help to get through the appointment.

The appointment went smoothly as she managed my autistic child and kept him calm and happy.

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had an appointment with Dr Rakesh Tailor on the 18/12/2024 at the Paddington clinic
Even if the outcome of the assessment was heartbreaking for us the service that we recieved was outstanding!!! The kindness, and professionalism of the doctor was just amazing.
He was very compassionate and knowledgeable
I would 100% reccomend this doctor and the clinic.the experience has been amazing from the beginning to the end

December 18, 2024
Unprompted review
Rated 4 out of 5 stars

Thank you

We appreciate Dr Ioaniss for the time he took with us to address our issues and concerns. He was exceptionally helpful and welcoming, and informative and professional. We are also thankful to Amy for her time and professionalism. We had hoped more time will be spent with our son at different times to get a full understanding of his challenges, but overall we are satisfied with the service and will recommend

December 1, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Made a stressful process very manageable, a great deal of support & understanding. Highly recommend the Autism Clinic London. The process was swift but thorough & both my daughter & I were put at ease throughout the process.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Great experience empathetic and professional staff

The doctor Rakesh Tailor was very empathetic and professional. He also explained and gave us the time we needed for further questions. Everything was explained thoroughly taking into account all of the information and observations completed and explained in detail the next steps. Thank you. Finally felt assured and listened to as parents to an officially diagnosed autistic son.

November 25, 2024
Unprompted review
Rated 5 out of 5 stars

Our visit went very well

Our visit went very well. There are several waiting rooms in the clinic which makes it quiet and not crowded which was very good for our 4 year old daughter. Our visit was with Dr Sarah Gelli. The room was very spacious and our daughter was very comfortable. Dr Sarah led the whole meeting very well and it was very nice to see our daughter playing and doing the different tasks presented by the doctor. Overall the visit was great and my wife and I are very happy. Dr Sarah gave us valuable tips and advice. This is definitely a place worth recommending

November 23, 2024
Unprompted review

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