I found the service to be very good & very efficient after being messed about by one of the other Log book loans companies, applied on line Friday morning a quick call late morning a man on my do... See more
Company replied
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See what reviewers are saying
Tried EasyLogbookLoans who said my application "didn't pass the smell test" despite everything being in order and asking for a loan of 30% of the value of my brand new motorbike. Then tried loans2go w... See more
Company replied
Brilliant service, used these a couple of times now for loans less than what we’re being offered, no messing and visit to inspect my vehicle and sign documents were promt, great company and will use a... See more
Company replied
I have been using Auto Advance for a number of years now and I cannot fault the service I have received. Friendly, open and transparent. All my applications have been dealt with swiftly and effici... See more
Company replied
Company details
Written by the company
With close to 20 years of lending, we've learned enough about our customers to give them what they want. Same day payouts, 5 minute applications, hassle free and friendly service. Unlike some online lenders, our logbook loans are ethical and fair. With no hidden fees or charges, we're the team to trust.
Contact info
United Kingdom
- 01784 424879
- service@autoadvance.co.uk
- autoadvance.co.uk
4.8
Excellent
233 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great Service
January 16, 2020
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you very much for the review JG!
Excellent service they were easy to…
Excellent service they were easy to deal with and the money went into bank really quick
January 11, 2020
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you very much for the feedback Alexander. Delighted to be able to help and pleased you found our service excellent!
Superb service
Superb service. Enquiry at 12am. Approved at1pm. Visit at 3pm. Funds received by 4.30pm . Five stars for that!
January 10, 2020
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you very much for the feedback Alan! We pride ourselves on our fast payouts, so it's really great to hear that we were able to get you the cash on the same day you applied!
Excellent service *****
January 9, 2020
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you for the feedback - we're very pleased that you were happy with our service!
Nice and Easy
Process was quick and simple. Everything was done when they said it would.
January 7, 2020
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you for the review Phil!
Shocking company please please think…
Shocking company please please think very carefully before you take a loan with them. When you do complain they lie to you. Complaint now with the Ombudsman.
Let’s see what the Ombudsman says as you have lied in your final response which I have proof of.
December 28, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Hey Carol - I'm sorry to hear about this negative experience. I've followed up with the team, and have been told your complaint about affordability was taken seriously and thoroughly reviewed, but it was not upheld. We haven't mislead you, but regret that we weren't able to help.
Found the process very straight forward…
Found the process very straight forward and staff I spoke to very helpful will use again if needed
December 24, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Delighted we were able to help - thank you very much for the review Neil!
Easy and quick to deal with
Easy and quick to deal with , very helpful , and go that extra mile for you.
December 22, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you very much for the review David!
Excellent prompt service very polite…
Excellent prompt service very polite people to deal with
December 20, 2019
Unprompted review
Fast and efficient
Fast and efficient, local friendly agent comes to meet you 👍
December 4, 2019
Unprompted review
In the nick of time
I have dealt with other log book loan companies,, let’s just say I wouldn’t bother or waist my time again due to messing about and stringing me along at times when I needed a quick response,,,, I got that quick response from Auto advance, and easy to deal with no fuss approach,,, would highly recommend them
December 2, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you very much for the feedback Oliver. Sorry to hear other companies messed you about but really pleased that we were able to help you out quickly! If you need further support in future, please get in touch.
A quick and easy service.
November 29, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you very much for the review William. Quick and easy is exactly what we aim for, so it's great to hear this! Please feel free to get in touch if we can be of any help in future.
Happy and satisfied
November 26, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you for the feedback Leon!
Great service!
November 23, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you for the review Mr Chana. Really pleased that you found our service great! If you need further help at any point, please don't hesitate to get in touch.
Quick and easy transaction
November 22, 2019
Unprompted review
Filled.in the form online received…
Filled.in the form online received email and text to read through paper work and book.apt the guy who came was polite smartly dressed the next day received a call and funded within an hour spot on
November 15, 2019
Unprompted review
Very helpful fast payment thanks again…
Very helpful fast payment thanks again for your help
November 12, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you Steve! Really appreciate the feedback, and fantastic to hear the payout was fast. If we can be of further help at any point, please don't hesitate to get in touch.
Very easy process and brilliant customer service and communication, will recommend anytime
Very nice people
November 11, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thank you so much for the feedback Jean-Pierre. Happy to hear that you found our customer service brilliant! If we can be of further help at any point, we are here to help.
Excellent service.
November 9, 2019
Unprompted review
Reply from Auto Advance Logbook Loans
Thanks for the review Jase! Let us know if you need further assistance at any point.
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