Auto Advance Logbook Loans Reviews 

233
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

I found the service to be very good & very efficient after being messed about by one of the other Log book loans companies, applied on line Friday morning a quick call late morning a man on my do... See more

Company replied

Rated 5 out of 5 stars

Tried EasyLogbookLoans who said my application "didn't pass the smell test" despite everything being in order and asking for a loan of 30% of the value of my brand new motorbike. Then tried loans2go w... See more

Company replied

Rated 5 out of 5 stars

Brilliant service, used these a couple of times now for loans less than what we’re being offered, no messing and visit to inspect my vehicle and sign documents were promt, great company and will use a... See more

Company replied

Rated 5 out of 5 stars

I have been using Auto Advance for a number of years now and I cannot fault the service I have received. Friendly, open and transparent. All my applications have been dealt with swiftly and effici... See more

Company replied

Company details

  1. Non-Bank Financial Service

Written by the company

With close to 20 years of lending, we've learned enough about our customers to give them what they want. Same day payouts, 5 minute applications, hassle free and friendly service. Unlike some online lenders, our logbook loans are ethical and fair. With no hidden fees or charges, we're the team to trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

233 reviews

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4.8

All reviews

(233)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Overall good

Overall good . Fast transfer of money and ok repayment plan good for smaller amounts to loan . Wouldn’t borrow high amounts though .. thanks !

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Agent Arrived on time took 12 mins to…

Agent Arrived on time took 12 mins to sign and copy docs
funds deposited into my account within a few mins
Can not complain at all

November 4, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for the feedback Harry! Happy to hear that everything was sorted for you so quickly. If we can be of further assistance at any point, we are here to help.

Rated 5 out of 5 stars

Was very quick and simple to complete…

Was very quick and simple to complete service second to none woud recommend to anyone one

November 1, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for the review Mark. Very pleased to hear that you'd recommend us! Feel free to get in touch if you need further assistance at any point.

Rated 5 out of 5 stars

Good swift service

Good swift service, no messing about, did exactly what they say they would, well done

October 26, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for the feedback Ashley! Really delighted to hear that the quality and speed of our service met expectations. If we can be of further assistance at any point, we are here to help.

Rated 4 out of 5 stars

Very helpful would use again

October 25, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for the review Mark. Glad we could help! Let us know if we can be of further assistance at any point.

Rated 5 out of 5 stars

Great, fast service.

Great, fast service!

October 19, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for the feedback James!

Rated 5 out of 5 stars

Would recommend any of my friends to…

Would recommend any of my friends to auto advance for a logbook loan very easy and quick very helpful all through the process

October 14, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Really happy to hear that you were pleased with our service Kevin! Quick and helpful is exactly what we aim for. Thank you very much for the review.

Rated 5 out of 5 stars

Top service, fast & friendly.

I found the service to be very good & very efficient after being messed about by one of the other Log book loans companies, applied on line Friday morning a quick call late morning a man on my door step by that afternoon to sign the paper work & transfer the funds.

Great response.
Great attitude.
Would 100% recommend.
Thanks again.

October 7, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for your feedback Samantha - very happy that we could help and that your funds were sorted out quickly!

Rated 5 out of 5 stars

These guys should be your first port of call.

Tried EasyLogbookLoans who said my application "didn't pass the smell test" despite everything being in order and asking for a loan of 30% of the value of my brand new motorbike. Then tried loans2go who took 4 days to come up with a "decline". Last chance was autoadvance and not only were they ultra-efficient, with my loan being processed in hours, but they were also super polite. I could not recommend auto advance more for their efficiency and speed.

September 30, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for your feedback Thomas!

We do everything we can to ensure our service is fast and friendly, but it's really valuable for us to hear how we stack up. Really pleased to hear we were able to help you out where others couldn't!

Please feel free to get in touch if you have questions at any point.

Rated 5 out of 5 stars

Good friendly efficient service

Good friendly efficient service. Thank you

September 24, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for the review Dorothy. It’s really valuable for us to hear that our service is friendly and efficient!

If you need us in future for any reason, we're here to help.

Rated 5 out of 5 stars

Excellent service

September 20, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for the review Robert - we are delighted that you found our service excellent!

Rated 4 out of 5 stars

This is the second loan I have had with…

This is the second loan I have had with this company. The application is fast and staff helpful. Money in your account within an hour of completion.

I do find the collections department a bit harder to work with! Overall, they do help in the end if your having issues, but their customer service could be better. But it does usually conclude with both parties happily in the end

September 20, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for your feedback and choosing us again Paula! Great to hear the application process was smooth - we'll work hard to make sure customer service is exceptional across the board.

Rated 5 out of 5 stars

Great service very friendly very helpful

September 16, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for your review Sarah - this is fantastic to hear! Please don't hesitate to get in touch if you need us or have questions at any point.

Rated 5 out of 5 stars

Quick and easy plus very helpful with…

Quick and easy plus very helpful with any queries

September 11, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you for the feedback James. Fantastic to hear our team was very helpful! Please don't hesitate to get in touch if you need us again or have any questions.

Rated 5 out of 5 stars

Good service

September 11, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for the review Dannykay! Let us know if we can help you or answer any further questions whenever you need us.

Rated 5 out of 5 stars

One word!

One word!! Honest

September 8, 2019
Unprompted review
Auto Advance Logbook Loans logo

Reply from Auto Advance Logbook Loans

Thank you very much for the feedback Amanda!

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