Auto Car Paint UK Reviews 

306
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful customer service and appreciate receiving quick resolutions when issues arise with their purchases. Many people find the online store very easy to navigate when searching for specific manufacturer product codes. Some reviewers were not happy with missing components or incorrect items arriving in their packages, causing noticeable frustration. A few other people also felt that the paint quality fell short of expectations, mentioning poor coverage during application. Others experienced difficulties with color matching, noting that the delivered shades did not match their vehicles properly at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the quick delivery and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the high quality spray paint for... See more

Response time

Users describe ambiguous interactions with response time, as experiences vary significantly. Several... See more

Order

Customers had ambiguous experiences with order, as some reviewers reported missing items like primer or... See more

Service

Customers consistently note positive experiences with service, highlighting that the company always responds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my paint on time. However, the primer failed to materialise. I contacted Dylan and he quickly sent out a replacement that arrived promptly. Thanks for a quick resolution and good communicat... See more

Rated 5 out of 5 stars

Excellent colour match - touch up ordered for my wifes 26 yr old RAV4 !! Previously supplied touch up for my CRV - perfect colour match. This Company always responds immediately, provides high quality... See more

Rated 5 out of 5 stars

I have had excellent help and service from Dylan. I cannot believe the gloss you can get on the no lacquer paint. I had a small issue with a couple of cans, but Dylan sorted it out immediately. Would... See more

Rated 5 out of 5 stars

My paint was delivered quickly, but I had a problem with it mixing. I emailed Dylan and explained the problem, he wasn't the quickest at replying, but once it was established the paint wasn't right, a... See more


Company details

  1. Auto Body Shop

Written by the company

- Auto Car Paint UK is a Paint Supplier based in Northern Ireland boasting over 40 years of combined experience in the Automotive refinish industry. - Here we specialise in vehicle Touch Up Paints and Aerosol Spray Paints for correcting & repairing those annoying stone chips, scratches and rust damages. - With extensive knowledge in the Refinish Sector we have made finding your car's colour easier than ever before: Our clever database narrows down thousands of vehicle colours into the specific colour you need to match your car and fix that scratch/chip/piece of rust. - Results after a simple search show the customer the specific paint colour required for their car's Make, Model, and Year. - Whether you are a mechanic/car dealer in need of aerosols to respray a client's car, or someone who just wants to repair a small stone chip...you can be certain that you will receive the best quality, service, and finish for your touch up and aerosol needs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

306 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(306)

33 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick despatch and good comunication

Products were as expected (in my case 2 touch up pens) and were a good colour match that gave very acceptable results covering up a few stone chips. Communication from this company was excellent throught and I would use again.

February 14, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect match and great service!

Fantastic touch up paints and service from Dylan. I have recommended him on our car owner pages and if you’re looking at this review, I highly recommend you buy from this website! Generous amount of paint supplied for touch-ups, matched to perfection (even pearl and mica). Will continue to use in future, for any car!

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Dylan responded to emails rapidly. The paint was an excellent match. All in all a top class experience which I can highly recommend and would use this company again.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

All good

All good. Ordered the touch up paint and it was with me within 24 hrs. I was a little worried that it may not match the colour I ordered but it was great.

February 5, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Poor customer service, I have purchased a spray paint recently and the colour didn’t match and they are not answering to e-mails and the phone doesn’t work avoid it. It cost lots of effort and the colour is not the same time n money waste and they dont even willing to correct the mistake or help at all.

January 24, 2025
Unprompted review
Rated 4 out of 5 stars

All the wonderful reviews

Had a problem with paint colour ordered. Email sent but delivered to spam folder at autocarpaint so no reply.
Problem picked up via comments on Trustpilot and now all resolved
Rating changed to 4stars

January 17, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Dylan responded to emails rapidly. The paint was an excellent match. All in all a top class experience which I can highly recommend and would use this company again.

January 15, 2025
Unprompted review
Rated 5 out of 5 stars

Good to deal with

Although there were issues with the delivery due to Royal Mail, a quick email to the company, and a speedy response from Dylan, put my mind at rest that the order was on its way. Although slightly longer delivery than I anticipated, I received it today, the communication and assistance from Dylan was first class!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - we’ve got a new (s/h) campervan and not sure of colour code for touch up- ordered some and the Royal Mail lost it apparently- contacted Auto Car Paint and they organised a replacement immediately, no quibble. Colour looks great too !! Many thanks

December 18, 2024
Unprompted review
Rated 1 out of 5 stars

Feels like a scam

Feels like a scam, haven’t received what i ordered, after emailing them, nothings changed
didnt get update about tracking or anything
I expected answers but got nothing

Also the number doesnt even work
Wouldn’t recommend!.i have ask my bank to step for refund!

December 21, 2024
Unprompted review
Rated 5 out of 5 stars

Auto Car Paint

Bought Aerosol Spray Paint from Auto Car Paint. Colour match was perfect and Dylan was great to deal with. I would highly recommend this company and wouldn't hesitate to use them again.

December 19, 2024
Unprompted review
Rated 5 out of 5 stars

This is a top quality product in every…

This is a top quality product in every respect. Website easy to follow, great prices and excellent delivery time. The paint is of high quality and matches perfectly. I raised a small issue with the company over packaging. They replied thanking me for my comments. This indicates excellent customer care and commitment to what they do.
Great product from a great supplier.
Thank you

December 2, 2024
Unprompted review

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