Auto Car Paint UK Reviews 

306
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful customer service and appreciate receiving quick resolutions when issues arise with their purchases. Many people find the online store very easy to navigate when searching for specific manufacturer product codes. Some reviewers were not happy with missing components or incorrect items arriving in their packages, causing noticeable frustration. A few other people also felt that the paint quality fell short of expectations, mentioning poor coverage during application. Others experienced difficulties with color matching, noting that the delivered shades did not match their vehicles properly at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the quick delivery and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the high quality spray paint for... See more

Response time

Users describe ambiguous interactions with response time, as experiences vary significantly. Several... See more

Order

Customers had ambiguous experiences with order, as some reviewers reported missing items like primer or... See more

Service

Customers consistently note positive experiences with service, highlighting that the company always responds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my paint on time. However, the primer failed to materialise. I contacted Dylan and he quickly sent out a replacement that arrived promptly. Thanks for a quick resolution and good communicat... See more

Rated 5 out of 5 stars

Excellent colour match - touch up ordered for my wifes 26 yr old RAV4 !! Previously supplied touch up for my CRV - perfect colour match. This Company always responds immediately, provides high quality... See more

Rated 5 out of 5 stars

I have had excellent help and service from Dylan. I cannot believe the gloss you can get on the no lacquer paint. I had a small issue with a couple of cans, but Dylan sorted it out immediately. Would... See more

Rated 5 out of 5 stars

My paint was delivered quickly, but I had a problem with it mixing. I emailed Dylan and explained the problem, he wasn't the quickest at replying, but once it was established the paint wasn't right, a... See more


Company details

  1. Auto Body Shop

Written by the company

- Auto Car Paint UK is a Paint Supplier based in Northern Ireland boasting over 40 years of combined experience in the Automotive refinish industry. - Here we specialise in vehicle Touch Up Paints and Aerosol Spray Paints for correcting & repairing those annoying stone chips, scratches and rust damages. - With extensive knowledge in the Refinish Sector we have made finding your car's colour easier than ever before: Our clever database narrows down thousands of vehicle colours into the specific colour you need to match your car and fix that scratch/chip/piece of rust. - Results after a simple search show the customer the specific paint colour required for their car's Make, Model, and Year. - Whether you are a mechanic/car dealer in need of aerosols to respray a client's car, or someone who just wants to repair a small stone chip...you can be certain that you will receive the best quality, service, and finish for your touch up and aerosol needs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

306 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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3.5

All reviews

(306)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Best touch up paint on the market!

Got paint for my mk6 golf gtd with the primer to see if it would solve my few little flaws in paint and I blown away the paint was perfect match blended in smoothly you couldnt even tell where I had put it will definitely purchase more

November 12, 2024
Unprompted review
Rated 5 out of 5 stars

First use of their Touch up paint Pack…

After an initial error which involved the wrong touch up paint (colour and car make) being sent in the received pack, however it was quickly replaced as per the original order. It has now been applied to the car, repairing long scratch /stone chips and it is a very good match, quality and easy to apply. From my experience, I fully recommend this product and supplier.

November 8, 2024
Unprompted review
Rated 5 out of 5 stars

Really helpful

Really helpful. I made a mistake making my order but the problem was dealt with a minimum of delay. Good products too.

October 17, 2024
Unprompted review
Rated 5 out of 5 stars

Good service & price

Good service & price....cheaper & less hassle than visiting Halfords for their touch up paints....tried Halfords first but always have issues getting a customer advisor to help as "always with a customer" & trying to locate the correct paint on the shelfs is a nightmare.....will use Auto Car paints again as saves time & money

September 14, 2024
Unprompted review
Rated 3 out of 5 stars

Order didn’t arrive

The order never arrived due to being sent without a full address. This was partly my fault for an issue filling in the online form, but also the fault of the business for not checking the address before sending it. No refund was given nor a replacement sent.

September 1, 2024
Unprompted review
Auto Car Paint UK logo

Reply from Auto Car Paint UK

Hi

Thanks for your review, we do apologise that we didn't notice the unfulfilled delivery address before dispatch
Please email us at autocarpaintuk@gmail.com so we can arrange a suitable solution.

From the team at ACPUK

Rated 5 out of 5 stars

All Sorted!!!!

All Sorted
Order arrived with two items missing but once I had spoken to Dylan via email it was dealt with quickly and professionally and they were posted out straight away

September 13, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and good product

I received very good customer service when the payment method I chose gave my old address. After I emailed them, I got a quick response and the item arrived in good time. The paint is a perfect colour match.
Thank you

September 5, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service comms

I did not receive my paint as quickly as I thought so emailed them. I had a prompt reply, an explanation for the delay and a follow up email apologising again. This is rare these days, that is, to have such prompt and professional customer contact. Great job guys!

August 28, 2024
Unprompted review

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