Auto Car Paint UK Reviews 

306
•
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Considering 34 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the helpful customer service and appreciate receiving quick resolutions when issues arise with their purchases. Many people find the online store very easy to navigate when searching for specific manufacturer product codes. Some reviewers were not happy with missing components or incorrect items arriving in their packages, causing noticeable frustration. A few other people also felt that the paint quality fell short of expectations, mentioning poor coverage during application. Others experienced difficulties with color matching, noting that the delivered shades did not match their vehicles properly at all.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality, with some customers praising the quick delivery and... See more

Quality

Clients share ambiguous opinions on quality, with many reviewers praising the high quality spray paint for... See more

Response time

Users describe ambiguous interactions with response time, as experiences vary significantly. Several... See more

Order

Customers had ambiguous experiences with order, as some reviewers reported missing items like primer or... See more

Service

Customers consistently note positive experiences with service, highlighting that the company always responds... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I received my paint on time. However, the primer failed to materialise. I contacted Dylan and he quickly sent out a replacement that arrived promptly. Thanks for a quick resolution and good communicat... See more

Rated 5 out of 5 stars

Excellent colour match - touch up ordered for my wifes 26 yr old RAV4 !! Previously supplied touch up for my CRV - perfect colour match. This Company always responds immediately, provides high quality... See more

Rated 5 out of 5 stars

I have had excellent help and service from Dylan. I cannot believe the gloss you can get on the no lacquer paint. I had a small issue with a couple of cans, but Dylan sorted it out immediately. Would... See more

Rated 5 out of 5 stars

My paint was delivered quickly, but I had a problem with it mixing. I emailed Dylan and explained the problem, he wasn't the quickest at replying, but once it was established the paint wasn't right, a... See more


Company details

  1. Auto Body Shop

Written by the company

- Auto Car Paint UK is a Paint Supplier based in Northern Ireland boasting over 40 years of combined experience in the Automotive refinish industry. - Here we specialise in vehicle Touch Up Paints and Aerosol Spray Paints for correcting & repairing those annoying stone chips, scratches and rust damages. - With extensive knowledge in the Refinish Sector we have made finding your car's colour easier than ever before: Our clever database narrows down thousands of vehicle colours into the specific colour you need to match your car and fix that scratch/chip/piece of rust. - Results after a simple search show the customer the specific paint colour required for their car's Make, Model, and Year. - Whether you are a mechanic/car dealer in need of aerosols to respray a client's car, or someone who just wants to repair a small stone chip...you can be certain that you will receive the best quality, service, and finish for your touch up and aerosol needs.


Contact info

3.5

Average

TrustScore 3.5 out of 5

306 reviews

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No recent history of asking for reviews

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3.5

All reviews

(306)

33 reviews in the last 12 months

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Rated 1 out of 5 stars

Paint don't match and no response from them

The paint arrived quickly but is nowhere near a match for the original. Two separate emails sent to them about it, and no acknowledgement whatsoever. Not a great service at all, and not one I'd ever recommend

April 22, 2024
Unprompted review
Rated 1 out of 5 stars

I can't understand why my service…

I can't understand why my service doesn't match the other reviews here. I have sent two emails and not received a reply to either of them. I tried ringing the number on their website and it is not in service. Still no idea when I might see the paint I ordered.

April 25, 2024
Unprompted review
Rated 2 out of 5 stars

Annoyed, original review edited.

Paint match 100%. Service 100%. What more can you ask?
Edit! Since this review I ordered another aerosol and other items for a different car. I was sent a completely different shade to my car so I emailed them asking if there was a mix up somewhere. I have now sent three emails (with photos) over the last couple of weeks and they have all been ignored. This is very annoying as auto paint emailed me asking to submit the first review. I replied that I had left a positive review and they emailed their thanks. Now there is an issue I’m being ignored. I will be buying my paint elsewhere from now on.

April 11, 2024
Unprompted review
Rated 5 out of 5 stars

Auto Car Paint UK succeeded where others had failed

I had previously obtained some supposedly colour matched aerosol paint from another on-line supplier.
However, when received not only did the paint code not match the car data plate, but when applied it was totally the wrong shade despite being told it was correct and the codes were the same!
I then contacted Auto Car Paint UK late on a Sunday evening, via email, explaining my predicament and asking if they could help.
Dylan got back to me very quickly that evening (I wasn't expecting an email until Monday), confirmed the correct paint code and I received the paint and lacquer within 48hrs.
Not only was the paint considerably cheaper than from the first supplier, it was extremely well packaged which demonstrated a level of care and attention sadly missing elsewhere.
The paint was applied to the car and was an excellent match to the existing paint work.
In summary Auto Car Paint UK provided an outstanding level of service, delivered a quality product promptly and for a very competitive price and I will have no hesitation in using them again in the future.
Thank you Dylan and Thank you all at Auto Car Paint UK!

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

I had an Excellent experience with Autocar paint company

I had a great experience with Autocar paint. As I made my order and not realising that the colour I picked was the wrong colour and my order was made up. I got in contact with the company and they confirmed the colour I needed and made the change to my order. I couldn't be an happier. What an excellent customer service. Cheers again Dylan.
I would highly recommend this company to my family and friends if they need car paint. If you have made any mistakes during setting your order up. Get in touch. They reply as soon as they can. They will keep you right. I'm well happy with the excellent service I received.
The quality of paint is excellent and for the touch up kit was a great price for paint,lacquer and primer.

March 25, 2024
Unprompted review
Rated 5 out of 5 stars

Great communication

Great communication.
It is not often that you can email a real person and get a meaningful reply. Very helpful.
I would recommend unreservedly.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic company and service

Fantastic company, Dylan was so helpful and excellent communication. Mixed up a specialist limited edition colour for my gold alloys once I found the paint code and Dylan was able to help me purchase through the website. Fast delivery and couldn't be happier with the first class customer service and product which was just the colour I needed. I highly recommend Auto Car Paint!

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Auto Car Paint UK have it covered

I bought a 3 part 'touch-up' paint kit: anti-rust primer, paint and high gloss lacquer. The price was excellent in comparison with my classic car's manufacturers own kit and of identical quality. It arrived in no time at all and I will definitely make more purchases from Auto Car Paint UK and recommend them accordingly.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Speedy order

I ordered a pearlescent white paint touch up kit which arrived quickly and was well packed.
For a touch up kit there is quite a lot of it to go round which is good.
No hassles at all with my order, I would use the company again.

January 24, 2024
Unprompted review

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