I have nothing but praise for this company & its excellent staff. It really was a breath of fresh air dealing with all the team from start to finish after having an appalling experience elsewhere. S... See more
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Company details
Written by the company
With over 20 years in the Turf Care Industry, there’s not a lot we don’t know about Grass. Identifying the requirements and needs of the homeowner is what sets us apart. We don’t just recommend what we want to recommend, we take the time to assess your needs, and draw upon our experience to advise what will and won’t work. An Automower installed and maintained by Autocut qualifies for a full 2 year parts and labour warranty. We handle and process all warranty claims on your behalf, with minimum fuss. Once we install your new Automower, we'll help you manage and maintain your machine to ensure you protect your investment. We also provide instructions on how to look after your new robot, it needn’t be scary! Automowers are very easy to operate and if you do ever get stuck, just call us. The technology within an Automower means it's essential that only qualified technicians Install, Service and Repair the machines to qualify for the extended Warranty. Autocut also carry a full range of genuine spare parts and diagnostic equipment on board our service vehicles, so we are able to help fix issues, either on site or back in our workshop.
Contact info
Torr Trade Park, Torr Quarry Ind Est, , TQ9 7FA, Totnes, United Kingdom
- 0800 8620635
- info@autocut.co.uk
- autocut.co.uk
Hasn’t replied to negative reviews
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Ryan serviced our Husqvaner Robomower…
Ryan serviced our Husqvaner Robomower today and did a superb job. Friendly efficient and professional. Helpfully carried out some additional repairs, ‘above and beyond’ to keep us on the road.
Friendly, flexible, professional and reliable
Friendly, flexible, professional and reliable - Autocut and Ryan provided a hassle-free annual service.
Had our mower serviced by Ryan today
Had our mower serviced by Ryan today. Nice friendly individual. Would recommend Autocut without hesitation.
John
Ryan was an excellent ambassador for…
Ryan was an excellent ambassador for your company, and was very polite and helpful
Ryan serviced our mower today
Ryan serviced our mower today. We found him friendly, helpful and with a can do attitude.
Our mower is now out of warranty and we talked about the way ahead. It was re assuring to have the opportunity to run through things with him.
He is a good ambassador for Autocut.
John Roberts
Excellent job David
Excellent job David; it looks as good as new. Many thanks.
Automower service
Ryan came to service my Automower today and did an excellent job. Nothing was too much trouble he was polite friendly and very helpful. He took the mower into his van to service it so there was no mess it was quick and thorough. He also logged a job for the future for me which was really helpful. I would have no problem in recommending this company as they are very customer focused. Thank you Ryan for a really good job.
Quality knowledgeable engineers
Got my husquvarna 430x serviced today. They come to you and check the entire set up. Marvellous service
Annual Autocut Service
Have had my Husqvarna 310 serviced by Autocut for the last 5 years. Brilliant service. Engineers always arrived on the designated date, collect the mower from its parking spot for its service. Blades are changed, brilliantly cleaned and a full test report left. Dave very helpful and thorough.
Not had any problems with the mower and Autocut provided all the components I required after inadvertently cutting through the guide wire.
Professional and helpful
Ryan from Autocut serviced our mower. From booking to end the service was perfect. Ryan was polite and really helpful in answering all my questions. If you’re on the fence about which company to choose, pick Autocut. I couldn’t be happier!
Great company
We are so pleased to have Autocut looking after our mower as they always deliver exactly what they promise, do an excellent job and are courteous and friendly. We could not recommend them more highly.
Excellent service by Ryan.
Excellent service by Ryan.
Good communication and then had good knowledge of the product to sort a problem
Thanks
Steve was super helpful and very…
Steve was super helpful and very informative with our service. Fixed our issues and is an asset to the company!
All good
All good. Great guy who was very helpful and arrived early. Very satisfied with service.
Husquarna
Had William from (Autocut) out for mowers yearly service and was impressed with all aspects of the service. Mower looks as good as new & he also helped me with an issue I had in the app... Very pleased.
Great product Great service
We are currently on our second set of robot mowers and we simply can’t live without them !! Autocut are always super friendly and efficient - the staff are always a pleasure to see . The annual servicing of the mowers is always on time and very thorough.. we have no hesitation in recommending Autocut not only for their products but in particular their staff and the overall service they provide .
Review retraction
Hi, this is an update to my previous 1 star review of Autocut. Whilst I did have significant initial challenges with my Automower and Autocut, I need to acknowledge that Autocut continued to work on a resolution and ultimately found the fault and resolved it. They also zero'd out the cost of some previous parts which were replaced. All in all, Autocut turned around my negative experience. Thanks to Lee and Gary 👍
Quick efficient and reliable
They arrived and set up their mobile workshop without any fuss and collected my mower from the garden without needing any help from me. The machine looked and sounded like a new machine when returned.
I have had the mower for nearly 5 years now and it has been serviced annually by autocut and they are quick efficient, and, compared to the annual servicing of a conventional mower, competitively priced.
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