Excellent service. On-time delivery. Unfortunately, I got confused about what exactly a windshield wiper spoiler is. I thought it was an additional part. But in fact, the windshield wiper itself has a... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I am happy with my last order which gave more life to my workhorse car - Getz d3ea. The only issue with the vacuum pump was that some pipes were in different directions, but without any issues we tra... See more
Company replied
The goods were at a good price. I received the shipment quickly, packaged perfectly and without any damage from transport. The headlights were of good quality and did not disappoint me. I am completel... See more
Company replied
Very good prices. This is my third time getting orders from that website and one time i returned one item without any issues because it didn't fit my car.
Company replied
Company details
About AUTODOC - България
Written by the company
AUTODOC е онлайн магазин номер 1 за авточасти в Европа. Ние споделяме вашата страст към автомобилите и ви помагаме да спестите пари от ремонт на автомобили.
Autodoc App
Autodoc Site
Autodoc Club
YouTube
С какво сме известни:
Нашият подход, фокусиран върху клиента. Нашият екип за поддръжка е съставен от квалифицирани специалисти, които говорят 23 езика и са винаги готови да помогнат с каквото могат.
Мащаб и обхват на пазара. През 17-те години, в които сме на пазара, сме придобили 13 милиона доволни клиенти в 27 европейски страни. Изпращаме над 35 000 поръчки на ден.
Нашата продуктова гама. Предлагаме над 4 милиона продукта за повече от 166 марки автомобили от световноизвестни производители.
Достъпност и предимства по отношение на разходите. AUTODOC е онлайн платформа с справедливи цени и разнообразие от специални оферти и разпродажби.
Многоплатформени услуги. Клиентите могат да търсят авточасти бързо и лесно, използвайки както уебсайта, така и приложението. Убедете се сами колко рентабилен и удобен може да бъде процесът на закупуване на авточасти.
Експертиза в ремонта на автомобили. Можете да намерите повече от 3000 урока за подмяна на автомобилни части в нашите YouTube канали.
Свържете се с нас
FAQ
Contact info
Bulgaria
- trust@autodoc.eu
- autodoc.bg
4.6
Excellent
171 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very good price
December 18, 2024
Reply from AUTODOC - България
Hi Valkov Lyubomir!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hi Ivan!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team
The goods were at a good price
The goods were at a good price. I received the shipment quickly, packaged perfectly and without any damage from transport. The headlights were of good quality and did not disappoint me. I am completely satisfied.
November 25, 2024
Reply from AUTODOC - България
Hi Atanas!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
Everything is perfect!
November 27, 2024
Reply from AUTODOC - България
Hi!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hi Petar Peev!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
Good web site
Good web site, good prices, a lot of parts in stock, but shipping is so slow... If you don't care how long it will take to have your parts, then it might be for you! ;)
October 10, 2024
Reply from AUTODOC - България
Hello!
Thank you for your feedback! As we are located in Germany, delivery may take a bit longer compared to local shops. Our standard processing time is typically around 48 hours, and delivery usually takes 3-5 working days, as mentioned on our website.
In your case, we're happy to confirm that the delivery was completed within these timeframes. We hope you found our service reliable, and we'd greatly appreciate it if you could consider updating your rating to reflect your experience with us.
Best regards,
AUTODOC Team
Great products
September 25, 2024
Reply from AUTODOC - България
Hello Emil!
Thank you for your feedback.
Have a nice day!
Best regards,
AUTODOC Team
I ordered front and rear Bilstein B6…
I ordered front and rear Bilstein B6 shock absorbers. They were sent and received in a fast and smooth manner. Was able to track the delivery at every stage. I have been enjoying my car’s improved handling and ride for a week. AUTODOC had the best price for these shock absorbers I could get anywhere. Keep up with your good work!
August 20, 2024
Reply from AUTODOC - България
Hi. Thank you for the wonderful rating! Your opinion helps us improve our work and delight our customers. We will be glad to see you again! Best regards, AUTODOC Team
Good price and quality product.
August 16, 2024
Reply from AUTODOC - България
Hello Sergiev Asen!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hi Teodor Kirov!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team
I ordered one brand of break caliper…
I ordered one brand of break caliper and received another :(
August 14, 2024
Reply from AUTODOC - България
Hello Aleksandar, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, AUTODOC Team.
The price and discount is not visible
The price and discount is not visible.
Some products are out of stock.
No detailed descriptions of products.
August 7, 2024
Reply from AUTODOC - България
Hello Petrov Krasimir,
We are sorry you faced inconveniences.
Please contact us help@autodoc.de if you have questions.
We will help you!
Best Regards,
AUTODOC Team
Great product fast delivery well done
August 6, 2024
Reply from AUTODOC - България
Hello!
Thank you for taking the time to leave a review of our company.
We are looking forward to seeing you in our online store.
Best regards,
AUTODOC Team
Great service
July 25, 2024
Reply from AUTODOC - България
Hi Georgi!
Thank you very much for the kind words. Please, feel free to contact us if you have any questions.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hello!
Thank you very much for your time and appreciation.
Best regards,
AUTODOC Team
Good parts well packaged
June 24, 2024
Reply from AUTODOC - България
Hello Andreas!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hello Mehmed!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
AUTODOC Team
Reply from AUTODOC - България
Hi! Thank you for your positive rating! We are glad that you were satisfied with our services. We appreciate your opinion and will try to improve our service even more.Best regards, AUTODOC Team
One of the best places to buy car parts
February 28, 2024
Reply from AUTODOC - България
Hello Georgios!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
AUTODOC Team
Best site and original parts
March 4, 2024
Reply from AUTODOC - България
Hello!
Thank you for your positive feedback!
Best regards,
AUTODOC Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.