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AUTODOC - Czech Republic Reviews 336

TrustScore 4.5 out of 5

4.6

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Rated 3 out of 5 stars

Hello. I ordered a set of two front axle arms, the price in the basket was increased by thirty percent, as if I had ordered each separately. I find this rude. Although the parts were marked as in sto... See more

Company replied

Rated 5 out of 5 stars

Received the order, everything is packed, not damaged. The only thing missing is the Czech language in the application. Otherwise everything is fine. The oxygen sensors correspond to the order.

Company replied

Rated 5 out of 5 stars

Everything was as it suppose be. Happy with fast delivery to different country. Took like 4days Max to arrive

Company replied

Rated 5 out of 5 stars

Fast delivery , quality products and what i love the most are viděls about how to install every piece properly “KNOW HOW” love it !!!!

Company replied

Company details

  1. Vehicles & Transportation

About AUTODOC - Czech Republic

Written by the company

AUTODOC je internetový obchod s autodíly číslo 1 v Evropě. Sdílíme vaši vášeň pro auta a pomáháme vám ušetřit peníze za opravy vozů.

Autodoc App Autodoc Site Autodoc Club YouTube

Čím jsme známí:

Náš přístup zaměřený na zákazníka. Náš tým podpory se skládá z kvalifikovaných profesionálů, kteří hovoří 23 jazyky a jsou vždy připraveni pomoci jakkoli.

Rozsah a rozsah trhu. Za 17 let, co působíme na trhu, jsme získali 13 milionů spokojených zákazníků ve 27 evropských zemích. Denně odesíláme přes 35 000 objednávek.

Náš sortiment produktů. Nabízíme přes 4 miliony produktů pro více než 166 značek automobilů od světově uznávaných výrobců.

Cenová dostupnost a cenové výhody. AUTODOC je online platforma s férovými cenami a řadou speciálních nabídek a slev.

Multiplatformní služby. Zákazníci mohou rychle a snadno vyhledávat autodíly pomocí webových stránek i aplikace. Přesvědčte se sami, jak cenově výhodný a pohodlný může být proces nákupu autodílů.

Odbornost v opravách automobilů. Na našich kanálech YouTube najdete více než 3 000 návodů na výměnu autodílů.

Kontaktujte nás FAQ

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

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Rated 3 out of 5 stars

My second experience with the store.

Hello. I ordered a set of two front axle arms, the price in the basket was increased by thirty percent, as if I had ordered each separately. I find this rude.
Although the parts were marked as in stock, it took five days to pack and hand over to the carrier.

May 14, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello Ajfel,
Thanks for your feedback.
Please be informed that the price changes every day depending on currency exchange rate, supply terms and promotions. If the goods of one supplier are no longer available, similar products of our other partner are sold. However, supplier prices may vary.
We are sorry for the delay with processing your order.
We hope that parts will serve you well!
If you have any questions you can contact us at trust@autodoc.eu
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Cool thanks

Cool thanks

May 24, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello,
Thanks for your trust and positive feedback! We always strive to achieve the highest standards of service and quality 🔍✅
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Good Service.

May 13, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello,
Thanks for your trust and positive feedback! We always strive to achieve the highest standards of service and quality 🔍✅
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

All ok thanks

All ok thank you.....

May 12, 2026
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Reply from AUTODOC - Czech Republic

Dear customer,
Thank you for your positive rating 🌟 We’re happy to know that you’re pleased with your purchase and our service. May every journey be safe and comfortable 🚗💨
Best regards,
AUTODOC Team

Rated 4 out of 5 stars

Expensive postage.

April 29, 2026
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Reply from AUTODOC - Czech Republic

Hello!
Thank you for your high rating ⭐ We’re thrilled that you’re happy with your purchase 🚗💨 We’ll keep working to earn your full satisfaction next time 💯💫
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Customer service and quick delivery

Prompt order process and delivery

April 22, 2026
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Reply from AUTODOC - Czech Republic

Dear customer,
Thank you for your rating ⭐ It’s important to us that you get the parts you need on time and without any hassle 🔧🧰
Best regards, AUTODOC Team

Rated 5 out of 5 stars

👍🚗👍🚗

👍👍👍👍👍👍👍👍👍👍

April 21, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards, AUTODOC Team

Rated 5 out of 5 stars

All was OK..

April 21, 2026
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Reply from AUTODOC - Czech Republic

Greetings!
Thanks for your review 🌟 We really appreciate your trust and will continue to provide you with a high-quality service 🤝🚙
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect. Fast delivery, well packaged, and the parts fit my car without any issues.

April 22, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Fast delivery with such a good price

Everything was as it suppose be. Happy with fast delivery to different country. Took like 4days Max to arrive

April 20, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello!
Thanks for your positive response 🙏 We’re delighted that you appreciated our service 💯 We're here for you whenever you need a reliable auto partner 🚙🧡🔥
Best regards, AUTODOC Team

Rated 5 out of 5 stars

all was ok

all was ok :)

April 14, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Greetings!
Thanks for your feedback 🙌 We’re happy that the delivery and product quality met your expectations. 🚚✅ We look forward to helping you again in the future!
Best regards, AUTODOC Team

Rated 5 out of 5 stars

Nice shop

Nice shop. Fast delivery, good parts!

March 17, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hi DJ Swifty!
This positive review is a real joy for the whole team🧡. Thanks for noting our work!
We'll strive for even greater heights in service.
Come by more often!
Warmly, AUTODOC Team🚗💨

Rated 5 out of 5 stars
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hi Stanislav!
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.
Best regards, AUTODOC Team🚗

Rated 5 out of 5 stars

fast

good service

February 11, 2026
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello Majirský Ladislav!⭐
We want to thank you for your time and positive feedback!
Best regards,
AUTODOC Team🚙

Rated 1 out of 5 stars

I didn’t like this experience because…

I didn’t like this experience because your parts catalog doesn’t work correctly. First, the thermostat I received didn’t match the one installed in my car, and then I received a radiator intended for the diesel version of my vehicle, even though I specified in the settings that my car is petrol-powered.

January 23, 2026
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Reply from AUTODOC - Czech Republic

Hello Yevhenii!
We are sorry to hear that the parts you ordered did not fit your car.
Please note that by registration number you can only limit the list of parts to parts that fit your car model. The final check for compatibility is possible only with the help of the OEN (Original Equipment Number). Before placing an order, you should check the OEN indicated in the description of the item.
We can't see any claims from you. Please be informed that you can open return request in your account or on our website. Also, you can contact us in the live chat or at trust@autodoc.eu
We sent you return instructions to your email address, please check it. Our quality control manager will contact you shortly and help you with a return.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Really like it

Really like it

November 25, 2025
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello Munkhchuluun Enkhamidra!
We are very pleased to read sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
AUTODOC Team🚙

Rated 5 out of 5 stars

Fast delivery

Fast delivery , quality products and what i love the most are viděls about how to install every piece properly “KNOW HOW” love it !!!!

October 21, 2025
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello Ondřej !

Thank you for your positive feedback!

Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Good parts a price

Good parts a price. Thankyou

September 15, 2025
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hello Tserenjav Tserennorov!
We want to thank you for your time and positive feedback!
Please, feel free to contact us again.
Best regards,
AUTODOC Team

Rated 5 out of 5 stars

Everything it’s ok

August 4, 2025
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hey Marek!

Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
AUTODOC Team

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