Banner for AUTODOC - Czech Republic

AUTODOC - Czech Republic Reviews 336

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

Hello. I ordered a set of two front axle arms, the price in the basket was increased by thirty percent, as if I had ordered each separately. I find this rude. Although the parts were marked as in sto... See more

Company replied

Rated 5 out of 5 stars

Received the order, everything is packed, not damaged. The only thing missing is the Czech language in the application. Otherwise everything is fine. The oxygen sensors correspond to the order.

Company replied

Rated 5 out of 5 stars

Everything was as it suppose be. Happy with fast delivery to different country. Took like 4days Max to arrive

Company replied

Rated 5 out of 5 stars

Fast delivery , quality products and what i love the most are viděls about how to install every piece properly “KNOW HOW” love it !!!!

Company replied

Company details

  1. Vehicles & Transportation

About AUTODOC - Czech Republic

Written by the company

AUTODOC je internetový obchod s autodíly číslo 1 v Evropě. Sdílíme vaši vášeň pro auta a pomáháme vám ušetřit peníze za opravy vozů.

Autodoc App Autodoc Site Autodoc Club YouTube

Čím jsme známí:

Náš přístup zaměřený na zákazníka. Náš tým podpory se skládá z kvalifikovaných profesionálů, kteří hovoří 23 jazyky a jsou vždy připraveni pomoci jakkoli.

Rozsah a rozsah trhu. Za 17 let, co působíme na trhu, jsme získali 13 milionů spokojených zákazníků ve 27 evropských zemích. Denně odesíláme přes 35 000 objednávek.

Náš sortiment produktů. Nabízíme přes 4 miliony produktů pro více než 166 značek automobilů od světově uznávaných výrobců.

Cenová dostupnost a cenové výhody. AUTODOC je online platforma s férovými cenami a řadou speciálních nabídek a slev.

Multiplatformní služby. Zákazníci mohou rychle a snadno vyhledávat autodíly pomocí webových stránek i aplikace. Přesvědčte se sami, jak cenově výhodný a pohodlný může být proces nákupu autodílů.

Odbornost v opravách automobilů. Na našich kanálech YouTube najdete více než 3 000 návodů na výměnu autodílů.

Kontaktujte nás FAQ

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

336 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

very good prices for very good parts

Delivery and quality of parts is excellent

January 19, 2024
AUTODOC - Czech Republic logo

Reply from AUTODOC - Czech Republic

Hi Tomáš!

Please, accept our gratitude for your feedback and attention to our work.
We are happy to know that you have a positive experience of cooperation with us.
We wish you good luck on any road.

Best regards,
AUTODOC Team

Rated 1 out of 5 stars

objednávka č. 79832567

This is the worst experience of ordering in online auto parts stores, I waited for my order for a week, they constantly lied about where it was, while saying that they sent it or would send it today, in the end they just deceived me. Now the problem is to return your money, they take the money in advance and after that they do not bear any responsibility. Convenient business turns out, take the money and the abyss. I do not advise anyone to order from them, such companies should close.

January 2, 2023
Unprompted review
Rated 2 out of 5 stars

Terrible Customer Service

I bought a trailer hitch from them. It didn't come with instructions or the certificate for STK. I didn't know this was necessary, this was my first time installing one in EU. So technical turned us away, I emailed Autodoc and they sent me a link to a library of manuals that didn't even contain my product. I called them and they told me it would take a week to help me out. Pretty much them telling me to take a hike. I then did my own research and found the documents I needed. If you get something and all is good fine, but if you need to go through customer service, good luck.

February 17, 2022
Unprompted review
Show reviews in all languages. (336 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look