Autohero España Reviews 9,214

TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

They are unable to deliver you your required car documents and their customer service is just pointless. Going 5 months and still don't have the circulation permit. I would avoid at all cost. Because... See more

Company replied

Rated 5 out of 5 stars

My purchasing experience with Autohero was very good. Everything worked perfectly from start to finish. The customer support was excellent, and the communication was very good throughout the entir... See more

Company replied

Rated 5 out of 5 stars

All the way through, from the initial help from Juan Sebastian in their Madrid office to the delivery in the Málaga branch, it was a smooth and enjoyable experience. In terms of detail, the AutoHero... See more

Company replied

Rated 5 out of 5 stars

Very good experience and very trustworthy. They are a professional organization and I felt confident in the process the whole way through. The guys at the pick up in Valencia are efficient, organized... See more

Company replied

Company details

  1. Used Car Dealer
  2. Car Dealer
  3. Motor Vehicle Dealer

About Autohero España

Written by the company

¡Visita nuestros Autohero Center!

Autohero Center Madrid Seseña:
Calle Extrarradio Pontones, 45224 Seseña, Toledo

Autohero - Comprar un coche: Por fin, fácil

Written by the company

¿Estás buscando tu próximo coche? Entonces entra en autohero.com.
No importa la marca, no importa el modelo: más de 3.000+ coches de segunda mano a precios increíbles te están esperando. Cada uno tiene un historial de mantenimientos transparente, es inspeccionado por Autohero, reacondicionado profesionalmente y viene con una garantía gratuita de 1 año. ¿Tienes alguna pregunta? Nuestro equipo estará encantado de asesorarte por teléfono o por correo electrónico. Encuentra tu coche ahora en Autohero.

Tus ventajas con Autohero:

1 año de garantía incluido | Garantía de devolución de 21 días | Inspeccionado y reacondicionado | 21 días de garantía de devolución

1 año de garantía incluido | Garantía de devolución de 21 días | Inspeccionado y reacondicionado | 21 días de garantía de devolución
Esto es lo que puedes esperar de Autohero: coches de segunda mano inspeccionados y reacondicinados, entrega a domicilio, garantía de devolución en 21 días, 12 meses de garantía para tu coche y pago en la entrega. Si lo deseas, podemos ofrecerte opciones adicionales de garantía, opciones de financiación, renovación de tu antiguo coche y un servicio de matriculación. ¿Quieres saber más? ¡Nos encantaría ayudarte! Visita autohero.com para obtener más información.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9K reviews

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Rated 5 out of 5 stars

Excellent purchase experience

Besides the price and the incredible queality of the car, the customer's service is excellent.

May 4, 2022
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Reply from Autohero España

Ooh Adrián, your review is amazing thanks so much

Rated 5 out of 5 stars

The most secure way to buy a second…

The most secure way to buy a second class car. I recommend everybody to use Autohero. Amazin service and the quality of the car is the best you can expect to find.

May 4, 2022
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Reply from Autohero España

Thanks so much for explain in this platform your experience with us Sebastian, we hope that you are keeping enjoy your car a lot of time

Rated 5 out of 5 stars

I'm impressed by the way Autohero…

I'm impressed by the way Autohero handled everything! Very serviceminded all the way from when we ordered the car to the actual delivery. They even delivered the car earlier than expected on our request, which was very valuable for us. I can highly recommend Autohero! Well done!

April 22, 2022
Unprompted review
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Reply from Autohero España

Thank you very much for your gratifying words to us Peter, we strive every day to give you the best service and all the facilities so that you do not have to worry about anything.
We hope you enjoy your new car! Best regards! 🚗

Rated 5 out of 5 stars

Alvaro at AutoHero in Sevilla described…

Alvaro at AutoHero in Sevilla described the purchase process in a very confidence building way. Maria Silvia at Customer Suport AutoHero, Madrid kept me well informed about the delivery. The Spanish Range Rover, I received was in superb condition. Trust Pilot - being very convincing - made me select AutoHero.
Best regards
Henrik Audon, Denmark

March 31, 2022
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Reply from Autohero España

Good afternoon Henry! We are glad that our service has been the most satisfactory for you, and that you have enjoyed the treatment by the team that makes up Autohero. We will send your words to our colleague Alvaro. Call us whenever you need it!

Rated 5 out of 5 stars

Great Deal.

Great Deal, the car came in perfect conditions, great car great price, everything sefty.

March 8, 2022
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Reply from Autohero España

We are glad that everything went well, Juan Thank you very much for your review!

Rated 5 out of 5 stars

Good experience

Good experience, well done work!

March 7, 2022
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Reply from Autohero España

Thank you very much Javier for rating your experience with 5 stars, best regards ✨

Rated 5 out of 5 stars

First class purchase

I was a bit dubious at first. Never having bought online before but I needn't have worried because everything was so straight forward.
Everybody I spoke with was friendly and efficient. The whole procedure worked like clockwork.
When finally the day of delivery arrived. It was just getting dusk so when the driver turned the delivery truck internal lights on, it looked spectacular in the Glass sided lorry. My neighbours were leaning over their wall and clapped for us. The final stage was the driver taking photos and giving me instructions for my new car. All in all, a very easy and professional experience.

February 19, 2022
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Reply from Autohero España

Hello Roger Power, thank you very much for taking the time to write your positive comment about us, it is very gratifying for us to read that your decision has been the right one when choosing us to buy your new car, and that you are satisfied with our service, we understand the doubts that can generate when making a purchase of so much value online, for that reason we try to be as transparent as possible with our customers and to resolve all existing doubts, we hope you enjoy it for a long time. Best regards!

Rated 5 out of 5 stars

Very professional and great experience

Very professional and great experience. The process is really simple. Staffs were very helpful. They did all the paper works and delivered the papers to my home. Car was exactly as mentioned in the website and was super clean and polished. The only person you will meet is the delivery truck driver. He is very friendly. The car is delivered in a glass truck with all the lights on which looked amazing. They have this mechanism to unload the car in a safe and controlled way. The overall experience was great and I highly recommend Autohero.

February 19, 2022
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Reply from Autohero España

Thank you very much Shanooj Rahim for sharing your opinion and for valuing us, it is very important for us, we are very happy that your experience at Autohero has been so satisfactory.
Best regards 😉

Rated 5 out of 5 stars

Perfect from start to finish

In second-hand vehicles, you always a dose of good luck, so far i’ve had it.
On the other hand, Auto Hero very professional people.

February 16, 2022
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Reply from Autohero España

Hi Christian, thank you very much for your support and trust. We look forward to seeing you here again, thank you!

Rated 5 out of 5 stars

Experiencia de compra genial

Experiencia de compra genial, te acompañan en todos el proceso, y ya la guinda del pastel la entrega exclusiva para dar el colofon final a una compra perfecta

Great shopping experience, they accompany you throughout the process, and the icing on the cake is the exclusive delivery to give the final climax to a perfect purchase

February 11, 2022
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Reply from Autohero España

Hola Andrés José, muchas gracias por la sinceridad con que nos cuentas tu experiencia, te estamos muy agradecidos por tu compra y de que hayas confiado en nosotros, esperamos que sigas disfrutando de tu coche!😄

Rated 4 out of 5 stars

It was a great experience

It was a great experience, super easy to navigate and the staff was really helpful. I took one star off because they were supposed to deliver my car one day and they didn't because there was a little scratch in the car that they needed to fix but they forgot to notify me. But overall really great experience.

February 11, 2022
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Reply from Autohero España

Hello Edurne, thank you for valuing our attention and service, it's a pity we didn't get your 5 stars, we will keep working to get it! Best regards

Rated 5 out of 5 stars

Excellent

Excellent experience

February 9, 2022
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Reply from Autohero España

Un placer para nosotros saber que tu experiencia ha sido excelente ✨

Rated 5 out of 5 stars

All good

All good, no problems in any step of the process. They were fast and reliable similar to buying any other product online. On top of that, price was better than its competitors. Highly recommended.

February 9, 2022
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Reply from Autohero España

Thank you very much for your review Mike, we are very happy to hear that everything went well and that your experience with us was so positive.

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