Auto Lines Australia Reviews 189

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often describing it as great, fast, and without fuss. Many people appreciate the quick delivery and the overall efficiency of the purchasing process, highlighting the excellent communication and easy transactions. However, some customers also noted issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that the product itself had some ambiguities, such as needing additional parts or encountering difficulties with login and registration, or not being compatible with their specific needs despite prior assurances.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising fast... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some noting... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 4 out of 5 stars

Price good

Price good, the communication via chat option (all that is available) was poor, however the order arrived as advertised in good condition and on time as stated.

October 15, 2023
Rated 5 out of 5 stars

Good experience

Very easy to order the correct light. Fast delivery.
Well done I would recommend this company.

September 4, 2023
Rated 5 out of 5 stars

Excellent service from purchase all the…

Excellent service from purchase all the way to shipping. The item arrived so fast and in great condition. Still in a processed of learning how to use the scanner and it look great. Thank you so much.

August 31, 2023
Rated 5 out of 5 stars

Very helpful!!

Very helpful in working out which diagnostic scanner would best suit my situation. With multiple brands of car in the family, I ended up going with an Autel unit which works very well.

August 14, 2023
Rated 1 out of 5 stars

Terrible and disgusting support

Terrible and disgusting support. Never rings back, hard to contact, upsells, just like McDonalds. Quoted 1 price then $330 more to do what I asked for in the first place. Then NOW another $125 (USD) PER YEAR FOR UPDATES. GO ANYWHERE ELSE AND DO YOURSELF A FAVOUR. DID I MENTION, ALSO OVERPRICED COMPARED TO OTHER SELLER, HERE IN AUSTRALIA ? This is how you lose business pal. Never ever again from me, that is for sure.

July 27, 2023
Rated 5 out of 5 stars

Ordered the Foxwell 701 and arrived…

Ordered the Foxwell 701 and arrived within three days. Setup of the unit and getting it to communicate with my specific vehicle pretty straightforward. The software update easily done via WiFi. Can recommend it for the serious DIY person that have an idea what they are doing. I do my own maintenance so the unit pretty much paid for itself straight away, was even able to resolve an ERG region issue I had.

May 22, 2023

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