Auto Lines Australia Reviews 189

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 54 reviews, reviewers had a great experience with this company. Customers are really happy with the service provided, often describing it as great, fast, and without fuss. Many people appreciate the quick delivery and the overall efficiency of the purchasing process, highlighting the excellent communication and easy transactions. However, some customers also noted issues with the delivery service, experiencing delays, non-arrivals, or problems with tracking information. A few other people also felt that the product itself had some ambiguities, such as needing additional parts or encountering difficulties with login and registration, or not being compatible with their specific needs despite prior assurances.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising fast... See more

Delivery service

Clients share ambiguous opinions on delivery service. Many customers praise quick delivery, with some noting... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the top-notch... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Conflicting emails both within the same minute - 'out of stock, wait a week' and 'on it's way'? Apparently an upgrade so I'm guessing that covers the 'out of stock' aspect. Tracking with 'shop' did... See more

Rated 4 out of 5 stars

The process was quick and easy. Delivery times were met. Was a very positive experience.

Rated 5 out of 5 stars

Comes I great condition visiblely, I haven't used it so I can't say if it is working 100 percent, but overall delivery and appearance it looks great and seems to be functioning well

Rated 5 out of 5 stars

Providing clear description about product and knowledgeable advice from support team. Highly recommended products and service provided.


Company details

  1. Auto Electrical Service

Written by the company

"AUSTRALIA'S #1 OBD2 SCAN TOOL PROVIDER" Auto Lines Australia are the leading supplier of OBD2 scanner for all makes and models of vehicles. Buy high quality OBD2 code reader & scanner online on Australia. All Quality OBD2 Scanner for all makes and models of vehicle's. Australian Stock & Support Provided


Contact info

4.0

Great

TrustScore 4 out of 5

189 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 2 out of 5 stars

Cannot contact supplier

We received the product as ordered and in good time but we needed this for insurance and we cannot get a tax invoice for Australia. No phone contact in Australia, doesn’t answer email or chat. April 2023

April 17, 2023
Unprompted review
Auto Lines Australia logo

Reply from Auto Lines Australia

Sorry For That. If possible share ur problem Phone call or Inbox Facebook Page.
https://www.facebook.com/autolines1

Rated 5 out of 5 stars

Correct and fast!

Correct item as ordered and fast delivery A+

April 2, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 4 out of 5 stars

Superfast shipment.

Superfast shipment.
Website doesn't allow Phone contact.
And after getting Number from white pages Phone was not answered.

March 25, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Ordered a 0bd meter and was informed…

Ordered a 0bd meter and was informed that it would not provide the functionality that I was after, thumbs up for honesty and integrity

February 23, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

I received the tablet today faster than…

I received the tablet today faster than expected. I was able to configure it without difficulty. Tomorrow I will test my vehicle. It's a good product and the communication with the seller was perfect. THANKS...

March 22, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

There was a problem with postage and…

There was a problem with postage and they fixed straight away so thank you would deal with again

March 15, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 3 out of 5 stars

Really an AliExpress seller

The part I ordered was delivered via the AliExpress system from China. This shop is effectively a drop-ship front for an AliExpress seller. Be aware of that.
However, what was supplied was as described and worked okay. It took a little longer to arrive than expected, but nonetheless did arrive.

March 21, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 3 out of 5 stars

No problem with the item purchased but…

No problem with the item purchased but the service level was average at best. The original item was out of stock but I was only notified after placing the order. An alternative was offered and accepted, but this added to already delayed processing and delivery times.

March 16, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

Rated 5 out of 5 stars

Excellent

Fast efficient delivery.

February 26, 2023
Auto Lines Australia logo

Reply from Auto Lines Australia

Thanks For Your Review. We Hope Again You Come Back Our Auto Lines Australia Store.

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