Automotive Workwear, Inc. Reviews 

2,911
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

BUYERS BEWARE!!! I ordered 3 large shirts. As soon as I realized what I did I tried to cancel the order. You cannot cancel it. I had to wait for them to be shipped and go through the return process.... See more

Rated 5 out of 5 stars

We work around corporate jets, so we bought 5 each of the AB12BK, scratchless belt buckle for the guys in the shop. Great quality belt's. I'll buy another set the next time. When tightening, loved t... See more

Rated 5 out of 5 stars

I've purchased my auto shop uniforms each year from Automotive Workwear, Inc for about 8 years. It is more economical to purchase uniforms each year and launder them ourselves than sign up with a uni... See more

Rated 2 out of 5 stars

It was difficult to relate the sizes shown to my actual chest size, waist size and leg length. So, unfortunately, the item I received was not a good fit. They accepted a return, but did not refund s... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Automotive Workwear is based in the San Francisco Area of California. From our humble beginnings in 1997, Automotive Workwear has grown to become the largest internet distributor of Red Kap work apparel in the United States today. Without question AutomotiveWorkwear.com has become the absolute authority on work apparel. We stand behind every product and service we sell with our 100% Customer Satisfaction Guarantee. We want your complete satisfaction, period.


Contact info

3.0

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(2,911)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was looking for work pants

I was looking for work pants, I have been searching for awhile and tried different things. I even went as far as to try men's work pants but discovered that it was not a good solution to needing work pants. I like with this site that they also include bigger women who need to find work pants no matter where they work or what they do. I would recommend to the bigger women such as my self. that when ordering go one to two sizes up, if anything you risk them being too big, but better to have little more room then feeling tight as the pants run smaller. I like my new work pants and would like to recommend the site to anyone in search of new work pants and or wear.

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

We work around corporate jets

We work around corporate jets, so we bought 5 each of the AB12BK, scratchless belt buckle for the guys in the shop. Great quality belt's. I'll buy another set the next time. When tightening, loved that the belt has 2 hooks, instead of just 1, like other brands. You should advertise that for your customers, you'd probably get more buyer's.

May 29, 2018
Unprompted review
Rated 5 out of 5 stars

Happy, Picky Customer!

My company has used Automotive Workwear for many years and find their product is dependable and priced right. I just set up our Logo with the company to have the shirts done when I receive them, which I wish I had done sooner!. The only thing I really dislike it the snap on the shirts I get for my guys. Why metal snaps? Would prefer no snap or button as electricians don't typically wear ties on the job, working. Will continue to order from this company about every 6-8 months as the shirts get hard wear and don't last forever, darnit!!

May 27, 2018
Unprompted review
Rated 5 out of 5 stars

Great durability and yet very professional looking clothing.

Every order I have ever placed with Automotive Workwear has always arrived as stated, and the durability/professionality of the clothing is awesome. We have 7 mechanics using this clothing and some of the work is hard and very dirty since we work on some 1 and 2 ton service body and farm vehicles as well as passenger vehicles. Our business has been a customer for years and will keep coming back for years to come.

May 24, 2018
Unprompted review
Rated 5 out of 5 stars

Red Kap Slash Pocket Technician Jacket

Purchased Red Kap slash pocket technician jacket with emblem / name patch on 5/1 from Automotive Workwear, Inc. I was specifically looking for this item and found it easily on their website. Site was intuitive, was able to easily compare sizes and colors and customize with the provided instructions. Prices were very reasonable, especially for a single item vs. bulk order. Order was delivered as promised within the estimated time frame. Great jacket and nice job on customization / name patch! Highly satisfied with my experience and would recommend AWI to others for similar items.

May 24, 2018
Unprompted review
Rated 2 out of 5 stars

We like the belt but the Belts were…

We like the belt but the Belts were just thrown in a box, not separated in smaller boxes with a count of 12 each. Total Mess! Send pictures to company and was told that their shipping just does that sometimes and there is nothing they can do about it. Very Unprofessional!

May 23, 2018
Unprompted review
Automotive Workwear, Inc. logo

Reply from Automotive Workwear, Inc.

Hello Mr. Karle and Ms. Janus,

Please accept our apologies. The work belts that you ordered are a bulk item, sold to industrial laundries, and not designed for retail packaging. These belts are shipped directly from the manufacturer’s warehouse to you. The manufacturer’s warehouse may receive them in boxes of 12 or 24 from their factor, however this manufacturer usually will remove the belts form the smaller boxes and place them in a bin. We have no control over this. We are happy to take the belts back from you and refund your purchase. You can purchase these belts in retail packaging from Amazon.com. This is beyond out control. We are an industrial wholesaler. I have explained this to your company before.

If you would like them packaged in a specific quantity per box. We can do that for you. We would have them shipped to a fulfillment center and boxed to your specification before being shipped to you, however this would not be at the price quoted. There would be an additional charge for the packaging. Again, please accept our apologies. Thank you. Kevin

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look