Auto Reisen 🚗 Reviews 13,099

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, competitive pricing, and the quality of the vehicles. Many highlight the helpful and friendly staff, along with the ease of the pick-up and drop-off processes. People appreciate the transparency, noting the absence of hidden fees and the inclusion of full insurance at affordable rates. However, some customers also noted occasional issues, such as a car having a slightly smaller trunk than desired or a minor problem with tire pressure. A few people mentioned isolated incidents with staff, describing them as lazy or unfriendly, or experiencing delays with paperwork and key collection.

What people talk about most

Service

Reviewers consistently express satisfaction with the service. Customers frequently highlight the fast,... See more

Price

People report positive experiences with price, consistently finding them competitive and attractive.... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, friendliness, and... See more

Product

Customers consistently note positive experiences with the product. Reviewers frequently praise the... See more

Quality

Clients share positive opinions on quality, consistently praising the good condition of the cars, which are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Overall, 5*, however, pay a little attention to the air pressure in your tyres. The front tyre was a little low. But I was still able to drive for a week. I apologise, I have no experience with car ma... See more

Rated 5 out of 5 stars

Fast and efficient service, vehicles are well equipped and the type required. Prices very competitive. A relative who also hired with them at the same time as me, had a flat battery problem and the ca... See more

Rated 5 out of 5 stars

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airl... See more

Rated 5 out of 5 stars

Top Service! You know a company's worth when you have a problem and they solve it, which they did! My husband got severe back problems, couldn't drive anymore and they swiftly helped us with ao the... See more


Company details

  1. Car Rental Agency

Information provided by various external sources

LOS EMAIL DE RESERVAS: reservas@autoreisen.es bookings@autoreisen.es buchungs@autoreisen.es


Contact info

4.9

Excellent

TrustScore 5 out of 5

13K reviews

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Rated 5 out of 5 stars

Brilliant hire car company.

Brilliant hire car company.
Very easy site to navigate.
Plenty of choice of cars.
Excellent prices.
Easy to collect and return.
Have used this company every year for the last
5 visits and never had a problem.

April 19, 2026
Rated 5 out of 5 stars

Very impressed with my experience with…

Very impressed with my experience with Auto Reisen. We rented a car for 2 weeks and on arrival they upgraded our car to a bigger model free of charge. The cost for the 2 weeks was extremely good value - the best I’ve come across! Having a zero excess system is stress free. From filling in forms at the airport to driving out of the airport in the car took less than 15 minutes! Amazing company - would 100% use again!

April 18, 2026
Rated 5 out of 5 stars

Excellent service – highly recommended!

I had a very good experience with this company. Everything went smoothly from start to finish. The booking process was simple and clear, and the communication was great. The staff were friendly, helpful, and professional at all times. The car was exactly as described and in very good condition.

I am very satisfied with the service and would definitely use this company again in the future. Highly recommended!

April 18, 2026
Rated 5 out of 5 stars

Use Autoreisen every time we travel to…

Use Autoreisen every time we travel to Lanzarote and can honestly say we never have any issues. Great customer service excellent prices and good quality cars. I had to cancel and rebook after the airline changed our flight times. We had no issue with this and infact the new booking was €70 cheaper despite needing it longer! Definitely recommend Autoreisen and we will use them every time we visit. 5 🌟 customer service

April 18, 2026
Rated 5 out of 5 stars

Regular customer

Always use Autosreisen when I'm visiting Fuerteventura never had a problem the staff are friendly and efficient and the prices are very competitive the queue is never very long unlike some of the other more well known car rental firms recommended

March 8, 2026

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