We flew in to Alghero and unfortunately our car-rental reservation with another provider was cancelled. Autovia was the only agency with available cars at a decent price, especially since it included... See more
Company replied
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They don't pay deposits back. Went through Zest for car rental in Bari, paid £250 deposit. 2 months later no deposit....try talking to Zest, they are useless and just fob you off to talk to the rental... See more
We ordered a car rental at the airport, without a deposit, with full insurance, so as to avoid delays and other additional fees and expenses. Everything was exactly as we ordered, without unnecessary... See more
Company replied
They provided us with a car to our expectation without reservation, upon arrival. The process went fast by respecting the necessary requirements.
Company details
Written by the company
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Contact info
Aeroporto di Alghero, 07041, Alghero, Sardegna, Italy
- +39 331 5663195
Auto e furgoni
3.6
Average
224 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from autovia.it - Alghero Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
A good option for Sardinia (Alghero)
Good service and friendly staff. Easy to pick up and drop off. Majority of the vehicle is clean on arrival, only sills were dirty. Hand over documents are sent via email straight after signing. The guy at check in upgraded the vehicle for no extra charge based of our baggage and vehicle availability.
They could be more flexible on collection times, as we arrived earlier than expected and ended up waiting around for more than 30mins even though the vehicle was available.
NB: Be warned that you could be charged for a dirty car, the requirement for this came as a surprise as it was not mentioned until the check in desk.
June 3, 2023
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
Everything okay
The staff was friendly and quick. The car was clean and we had no problems. Only one scratch wasn't mentioned before, whichbwas taken in the list of existing damages, after we asked for it. And we didnt know in advance that there will be an extra fee for cleaning the car.
May 6, 2023
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl
What you order is really what you get
We ordered a car rental at the airport, without a deposit, with full insurance, so as to avoid delays and other additional fees and expenses. Everything was exactly as we ordered, without unnecessary delay. Within 10 minutes we were already leaving with the car key. It was the same at handover. The car was almost new and in excellent condition. A very willing and professional worker explained everything to us clearly. We would definitely contact this rental company again in the future.
May 14, 2023
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
i do not recomend
I payed for 2 days reservation + insurance @ 60 Euro in alghero Airport. I was late with one hour in car delivery , and my credit card was charged with 60 euro.
Absolutely insaine. Never ever i will use this company and i do not recomend.
It is not fair what happened !
January 21, 2023
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione, per noi è molto importante per migliorare il nostro servizio. Ci dispiace che la sua esperienza non sia stata all’altezza delle sue aspettative. Il nostro ufficio preposto analizzerà il suo feedback al fine di migliorare il nostro servizio Cordiali saluti Autovia Srl
Flexible and Attentive
I had a great experience from the Airport to the return of the vehicle 7 days later. Lucas was attentive and helpful. The car was great, and the procedure was quick.
September 12, 2022
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl
Very good experience from Alghero
We had a very good experience with Autovia booking a rental car from Alghero Sardinia. We got an upgrade 1 or 2 classes above for the same price, car was pretty new and clean, staff was really very friendly. Next time Autovia again!
September 4, 2022
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl
This company gouged me coming and going. Fees were EVRERYWHERE. I've never experienced such gouging.
I was very disappointed that I was charged extra to pick-up my car late. It was still during open hours. The care was already paid for, so I'm not sure why I was charged a fee.
Also, when I returned, I couldn't find a gas station, so I dropped-off the car 1/8 low. I was charged $90 for 1/8 of a tank of gas. I have never experienced this kind of gouging before.
June 7, 2022
Unprompted review
Reply from autovia.it - Alghero Aeroporto
Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards Autovia Srl
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