Everything worked real easy. Only the information if a CDW insurance is included mind be better explained. We bought an additional full protection through Ryanair. The gas station on the airport area... See more
Company replied

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Everything worked real easy. Only the information if a CDW insurance is included mind be better explained. We bought an additional full protection through Ryanair. The gas station on the airport area... See more
Company replied
Suddenly, the car was reserved at different airport 120km away in Italy, Regio. Upon arrival to Lamezia the pricing was changed to +150% of original prepaid price. Travel south to Regio di C... See more
Company replied
Prompt, polite service. Car as promised and in good condition, return arrangements smooth, no hassle over damage. They operate a policy that if you make a scratch the same size on the same panel, you... See more
Company replied
Reception and processing were handled promptly and very competently despite deleyed flight and outside of opening hours. We were even able to choose the vehicle. Everything was excellent. A very compe... See more
Company replied
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
I nostri punti di forza
Via Aeroporto 40, 88046, Aeroporto, Calabria, Italy

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Suddenly, the car was reserved at different airport 120km away in Italy, Regio.
Upon arrival to Lamezia the pricing was changed to +150% of original prepaid price. Travel south to Regio di Callabria with kids to pick up the car? Forget it. Complains do not work out.
Actually the car was paid twice.
The car was pre-ordered and paid on April 16. through Booking.com. It was Not reimbursed.
Then we rented and paid car in Lamezia Terme on May 2023, on the spot. Everything is clear. There are flight numbers in the orders. We are not responsible for system glitches.
Booking.com was contacted multiple times with completely dead 24/7 Customer Service - ringing, or "Nobody is able to answer your call", or they hang up. Simple as that.
Somebody very close has exactly the same experience.

Reply from autovia.it - Lamezia Aeroporto
Prompt, polite service. Car as promised and in good condition, return arrangements smooth, no hassle over damage. They operate a policy that if you make a scratch the same size on the same panel, you will not be liable. Accepted that we had our own excess insurance and there was no hard sell of their own policy. Rep spoke very good English and explained everything very clearly.
Overall a very good experience

Reply from autovia.it - Lamezia Aeroporto
Very friendly Autovia staff at Lamezia airport (complete contrast to the staff at the airport itself). Quick and easy and no attempt to extort extra money like so many other car hire companies. Will definitely use again.

Reply from autovia.it - Lamezia Aeroporto

Reply from autovia.it - Lamezia Aeroporto
Personale in aeroporto molto disponibile e attento

Reply from autovia.it - Lamezia Aeroporto
I went to Italy and rented my car from Autovia and the experience was great. It was my first time rented from there and I was impressed with the new car I received and the help I got at the window in LaMezia Terme in Calabria. I will definitely rent from them again. They also had the best price for the two weeks I was there.

Reply from autovia.it - Lamezia Aeroporto
Car was ready when I arrived. Quick paper work, and I could go

Reply from autovia.it - Lamezia Aeroporto
We were very happy to rent a car from Autovia. Their service was fluent and polite. The car we got was actually better than expected. Good choice.

Reply from autovia.it - Lamezia Aeroporto
Great service and good value. Would book again

Reply from autovia.it - Lamezia Aeroporto
Car was provided in time and correctly. Good relation price/quality.
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