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autovia.it - Lamezia Aeroporto Reviews 

597
TrustScore 4.5 out of 5

4.7

Via Aeroporto 40, 88046 Aeroporto, Calabria, IT


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See what reviewers are saying

Rated 4 out of 5 stars

Everything worked real easy. Only the information if a CDW insurance is included mind be better explained. We bought an additional full protection through Ryanair. The gas station on the airport area... See more

Company replied

Rated 1 out of 5 stars

Suddenly, the car was reserved at different airport 120km away in Italy, Regio. Upon arrival to Lamezia the pricing was changed to +150% of original prepaid price. Travel south to Regio di C... See more

Company replied

Rated 5 out of 5 stars

Prompt, polite service. Car as promised and in good condition, return arrangements smooth, no hassle over damage. They operate a policy that if you make a scratch the same size on the same panel, you... See more

Company replied

Rated 5 out of 5 stars

Reception and processing were handled promptly and very competently despite deleyed flight and outside of opening hours. We were even able to choose the vehicle. Everything was excellent. A very compe... See more

Company replied


Company details

  1. Car Rental Agency
  2. Van Rental Agency

Written by the company

Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più

Perchè scegliere Autovia?

I nostri punti di forza

Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia

Contact info

Promotion box for autovia.it - Lamezia Aeroporto

Auto e furgoni

Noleggio per ogni esigenza quotidiana, sia privata che professionale

4.7

Excellent

TrustScore 4.5 out of 5

597 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 89% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(597)

2,287 reviews in the last 12 months

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Rated 1 out of 5 stars

Suddenly different pricing

Suddenly, the car was reserved at different airport 120km away in Italy, Regio.
Upon arrival to Lamezia the pricing was changed to +150% of original prepaid price. Travel south to Regio di Callabria with kids to pick up the car? Forget it. Complains do not work out.

Actually the car was paid twice.
The car was pre-ordered and paid on April 16. through Booking.com. It was Not reimbursed.
Then we rented and paid car in Lamezia Terme on May 2023, on the spot. Everything is clear. There are flight numbers in the orders. We are not responsible for system glitches.

Booking.com was contacted multiple times with completely dead 24/7 Customer Service - ringing, or "Nobody is able to answer your call", or they hang up. Simple as that.

Somebody very close has exactly the same experience.

May 24, 2023
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Dear Customer, thank you for your review, for us it is very important to improve our service. We’re sorry your experience didn’t live up to his expectations. Our office will analyse your feedback in order to improve our service. Best regards
Autovia Srl

Rated 5 out of 5 stars

overall a very good experience

Prompt, polite service. Car as promised and in good condition, return arrangements smooth, no hassle over damage. They operate a policy that if you make a scratch the same size on the same panel, you will not be liable. Accepted that we had our own excess insurance and there was no hard sell of their own policy. Rep spoke very good English and explained everything very clearly.
Overall a very good experience

May 9, 2023
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Very friendly Autovia staff at Lamezia…

Very friendly Autovia staff at Lamezia airport (complete contrast to the staff at the airport itself). Quick and easy and no attempt to extort extra money like so many other car hire companies. Will definitely use again.

May 6, 2023
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored.
Autovia srl

Rated 5 out of 5 stars

Cortesi

Cortesi, preparati e super veloci.

March 2, 2023
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

Rated 5 out of 5 stars

PARERE SU RENT CAR Personale in aeroporto molto…

Personale in aeroporto molto disponibile e attento

December 2, 2022
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

Rated 5 out of 5 stars

Best price and experience

I went to Italy and rented my car from Autovia and the experience was great. It was my first time rented from there and I was impressed with the new car I received and the help I got at the window in LaMezia Terme in Calabria. I will definitely rent from them again. They also had the best price for the two weeks I was there.

September 22, 2022
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Very good service

Car was ready when I arrived. Quick paper work, and I could go

July 16, 2022
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

Rated 5 out of 5 stars

Good choice!

We were very happy to rent a car from Autovia. Their service was fluent and polite. The car we got was actually better than expected. Good choice.

May 16, 2022
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Dear Customer, thank you for your positive review, for us it is very important to keep our level of customer service monitored. Autovia srl

Rated 5 out of 5 stars

Great service and good value

Great service and good value. Would book again

April 13, 2022
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia srl

Rated 5 out of 5 stars

tutto perfecto

January 17, 2022
Unprompted review
autovia.it - Lamezia Aeroporto logo

Reply from autovia.it - Lamezia Aeroporto

Gentile Cliente, la ringraziamo per la sua recensione positiva, per noi è molto importante per tenere monitorato il nostro livello di servizio al cliente. Autovia

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