Mike Thornton, very professional, knew his business well and made us feel at ease. No pressure selling, just gave us all the information and left us to think it over. Chose Avalon because my father to... See more
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About Avalon Funeral Plans
Written by the company
They understand that, just like every person, every funeral is unique and Avalon's team is dedicated to ensure that the plan you choose suits your individual needs and wishes.
They provide funeral plans that can help you and your loved ones if you are based in the UK and for expats who have found a home in Spain, Cyprus and Portugal.
They were recognised by the UK’s Personal Finance Awards as ‘Best Funeral Plan Provider’ five years in a row (2019-2023) for their dedication to delivering phenomenal service to their customers.
Since 1993, Avalon have helped over 105,000 people feel reassured their funeral is planned and paid for.
Avalon are dedicated to supporting families. You can find free helpful resources on their website.
Contact info
Avalon Funeral Plans Brooke Court, Lower Meadow Road, Handforth Dean, Cheshire, SK9 3ND, Wilmslow, United Kingdom
- 0161 486 2020
- info@avalonfuneralplans.com
- avalonfuneralplans.com
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Magda is a gem
Had a great meeting Magda who went through in detail what the company is offering. She made the meeting very relaxed and calmed my husband who hates any talk of death as it makes him think of his own mortality. She was very patient even when he asked silly questions which she had already answered, the only one eye rolling was myself. Well done Magda!
I recently took out an Avalon Plan
Thank you Avalon.I now have peace of mind.Consultant Jay Patel,was very professional,answered all my questions,was very informative,friendly and caring.I will be telling my friends.Thank you Avalon
Professional xnd friendly service
I recently took a funeral plan out with Avalon. I was already aware of their good reputation but asked for a quote. I received a call back from Lyndsay, who I found to be knowledgeable, friendly and helpful. I later had a personal meeting with Gavin PASKIN at the office. I also found Gavin friendly, he knew his product but was not pushy, he was professional and offered me what I considered to be a great experience, considering the subject. Well done you guys, I was impressed, thank you
My wife died a few months ago
My wife died a few months ago, Avalon were excellent, setting out everything for me.
Don't be tempted by firms that a little cheaper, Avalon were top notch.
Very helpful staff
Very helpful staff, who sorted my problems out for me.
From start to finish excellent service.
From start to finish taking out a plan, then I changed it, then I have moved three times. The customer service was excellent each time. They were very helpful and friendly,and new documents arrived within days. Very professional and reliable.
We recently took out Funeral plans with…
We recently took out Funeral plans with Ashley from Avalon. He was extremely informative and explained all aspects of the plan.
Alan was brilliant
Alan was brilliant, very informative and really pleasant. I would recommend Avalon based on him and another lady called Anita, im hoping both names are correct.
Excellent service very professional…
Excellent service very professional Carly was very helpful explained everything to me and I got a refund. Carly very professional in her job thanks Carly
I had a interview some 8 years ago with…
I had a interview some 8 years ago with this company and the same man but found it was not for me at the time. But now I find it to be a much better plan which includes every thing you could want at a competative price. All laid out in simple laymans terms, no jargon or sales speel just facts. well done Mike Thornton.
Funeral Plans
We had everything else in place with our lives apart from our funeral plans, so we contacted Avalon. Their representative Gavin Paskin came to our home and discussed of the plans available very professionally & concise. We will definitely recommend Avalon to our friends for their funeral needs.
Excellent and supportive
We have been contributing monthly to a plan for a basic crematorium funeral. We changed our plans to not involve the cremation, transport or service at all. They were really good and helpful. They also gave a full refund of the difference between the two prices. Thank you.
Very thorough and professional…
Very thorough and professional introduction to your services.
Peace of mind
from the start when I asked for a brochure everything was explained to me . After reading all the details and deciding this was for me a gentleman named Stewart took me through in depth the A to Z of the plan that I had chosen in a slow and helpful manner. This gave me peace of mind that this Avalon funeral plan was the best for me .
Best Funeral Plan Provider
Andy Durrant was efficient, friendly and caring when talking us through the process of pre-planning a funeral which he did with sensitivity and professionalism. The staff at Head Office were also most helpful.
Nothing was too much trouble from the initial enquiry to confirmation of our plan.
Now that we've booked our funerals, we can get on with living our lives to the full!
Highly recommended and I'm not surprised that Avalon has won awards for being the 'Best Funeral Plan Provider'
Excellent knowledge and information…
Excellent knowledge and information from Gavin today - Avalon have given me peace of mind thank you Gavin
Brilliant Service
My Mum has lived in Spain for 25 years she had a pre paid funeral care plan with Avalon,
I’m so glad she did as this has made her sudden and unexpected passing so much easier.
My Mum’s plan was passed on to a company called Funeral Care Spain.
Sadly I did encounter a few hiccups along the way, which was just devastating,
Mike from Avalon was amazing with his follow up calls his compassion, empathy and understanding was just so genuine and heartfelt.
The plan my Mum had taken out covered most necessary items and I was able to add on some extras with Neal at Funeral Care Spain
Who I do have to point out was just fabulous not only with his professionalism but with his charisma and compassion
Thank you Avalon
Emma Ball
Avalon Quote
We requested a quote from Avalon. Gavin Parkin came round the house. Gavin was very polite and informative .He explained everything clearly and made the experience very straight forward. Thanks Gavin we now have peace of mind should anything happen we have the plan in place.100% would recommend Avalon
Excellent, cannot fault
The representative Ashley, was extremely knowledgeable and helpful. He explained all the products & what these entailed allowing us to make an informed decision.
Very professional and caring from…
Very professional and caring from original phone call to the consultant Gavin arriving and explaining what was included in each Plan. Peace of mind knowing that all is in place for when the time comes and my family will not have to face Spanish bureaucracy.
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