Avariajewelry Reviews 121

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 96 reviews, most reviewers were unhappy with their experience overall. Many customers expressed dissatisfaction with their orders, citing issues such as items not arriving, incorrect products, or significant delays. Reviewers also frequently mentioned that the prices were too high for the quality received, often describing the jewelry as cheap costume pieces. The return policy was a major point of frustration, with many finding it difficult and expensive to return items. Some people were dissatisfied with the product quality, noting that items tarnished, broke, or lost stones quickly, often not matching the descriptions or images online. Conversely, a small portion of people were satisfied with their purchases, praising the quality, design, and affordability of the jewelry, and reporting that their items arrived correctly and in good condition.

What people talk about most

Product

People report ambiguous experiences with product. Many customers express satisfaction, praising the jewelry's... See more

Quality

Customers consistently note ambiguous experiences with quality. Many reviewers praise the overall quality and... See more

Order

Reviewers highlight significant dissatisfaction with the order process. Many customers report that their... See more

Price

Clients share negative opinions on price, with many reviewers feeling that the products are overpriced and... See more

Return policy

Users describe negative interactions with the return policy. Many reviewers report that returning items is... See more

Reviews shaping this summary

Rated 2 out of 5 stars

The website says "ethically produced", but the package came straight from China. Bought a "waterproof" ring that lost its color in two weeks. Got a replacement, and it's basically the same ring, b... See more

Rated 2 out of 5 stars

I bought 4 pieces (3rings, 1 bracelet). Jewellery was aesthetically okay but bracelet snapped within 2 months. They do not respond to any contact, I've emailed twice. They also delete any comments you... See more

Company replied

Rated 2 out of 5 stars

I ordered 5 necklaces for $100 on 4/30/25, and was told it takes 8-14 days for items to arrive. I was hoping to wear them on my vacation in May. It's now over 31 days and I'm still waiting. I email... See more

Company replied

Rated 2 out of 5 stars

Jewellery is sent from China. I placed an order on 18th November, it arrived on 4th Dec. The items looked as in the photographs, but the quality is light and cheap. Not to the standard expected for t... See more



Contact info

2.5

Poor

TrustScore 2.5 out of 5

121 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 13% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a total scam from China!!

This is a total scam from China!!! Do not order. The jewelry is cheap and not what is advertised. The site says ethically sourced freshwater pearls. They are NOT! The shapes of the pearls are EXACTLY THE SAME, which is impossible in nature. They are cheap, light plastic. You will NOT get the entire shipment. The only way to get any king of action is to report to PayPal if you paid that way. Wake up. American buyers. Do NOT ORDER anything BEFORE YOU CHECK TRUSTPILOT FIRST!!!!!

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give this company a zero…

If I could give this company a zero star review I would. First of all their jewelry is also sold on other websites for quarter of the price. I ordered 4 items I only received 3. I wrote them an email they said the missing item might be stuck in the bag. Told me to take a pic of what I got, not sure how that will help them of help me prove if the item is missing. They better refund me $65 for my crappy earrings or I’ll be pissed.

December 26, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM. Stay Away - Save your money and Time

I have placed my order since 03/12 and still have not received anything.

There is no information at all for a week now whenever I try to track it.

Order is being sent from China.

Totally scam and unacceptable.

Was hoping to receive it before Christmas but I doubt now I will receive anything at all.

December 20, 2025
Unprompted review
Rated 1 out of 5 stars

Very disappointed. Cheap quality. Bent Jewelry.

Very disappointed. The quality was cheap and poorly made. The ring on the far right arrived bent and didn’t even fit on the finger. One of the rings wasn’t the correct size at all—it was closer to a size 4 instead of a 5. Overall, this set felt low quality and not worth the price. Don’t waste your money. Trying to get help after the purchase has been a complete waste of time.

December 17, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality and dodgy company

I bought the Sara pearl earrings based on the reviews on the avaria website. Within days of normal wear, some rhinestones fell off and it looks terrible and cheap now. I submitted a negative review on the website with a picture but they didn’t publish it. I then submitted a complaint asking for a refund for the poor quality if they weren’t even going to publish my review for other potential buyers but that was also not acknowledged. Just go elsewhere for your jewellery and save yourself the headache.

March 3, 2025
Unprompted review
Rated 2 out of 5 stars

Scammy

The website says "ethically produced", but the package came straight from China. Bought a "waterproof" ring that lost its color in two weeks. Got a replacement, and it's basically the same ring, but still different than the ring I got before.

Another ring I bought lost two stones in two weeks of use. The customer service didn't give me a replacement, because the order was placed over 30 days ago. Don't recommend this company.

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Man I wish I had read these reviews…

Man I wish I had read these reviews before placing my order. I was so excited to get my daughters their birthstone necklaces. They arrived in a cheap, tangled mess. Clearly, this company is not what they pretend to be. Beware! I emailed them and it sounds like I won’t be getting much help… so disappointing

December 15, 2025
Unprompted review
Rated 1 out of 5 stars

Returning costs more than the item

I ordered a ring that turned out to be very poor quality and uncomfortable to wear — nothing like what was presented on the website.

When I attempted to return it, I was informed that I must pay international return shipping to the UK costing $47, while the ring itself cost $45.
This makes returning the item more expensive than the purchase itself.

The company refused to provide a prepaid return label or any reasonable return option. The only alternatives offered were a 30% refund or store credit, which is unacceptable for an item that does not meet quality expectations.
This return policy effectively makes returns impossible and feels misleading.
I strongly recommend being cautious before ordering, as you may be stuck paying more to return an item than it’s worth.

December 8, 2025
Unprompted review
Rated 2 out of 5 stars

Jewellery is sent from China

Jewellery is sent from China. I placed an order on 18th November, it arrived on 4th Dec.
The items looked as in the photographs, but the quality is light and cheap. Not to the standard expected for these prices.

December 4, 2025
Unprompted review
Rated 1 out of 5 stars

Honestly I thought I was buying Atolea…

Honestly I thought I was buying Atolea jewellery as I’ve never had a problem.. The Avaria Jewellery was definitely not great quality at all.. I contacted them straight away and they gave me 30% of as shipping to USA was going to be expensive and a hassle.. I would buy products from them again.

December 3, 2025
Unprompted review
Rated 1 out of 5 stars

Trash & Fake Products - Stay AWAY

Total trash and plastic gems used. They glue the gems in which then pop out later and they refuse to do anything about it. The first piece of jewelry broke after day 4 of wearing it and the plastic jewel popped out. At day 31 the necklace just broke without me just standing around and the plastic green "emerald" fell out.
This is a scam of a company who sells face crap

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap looking Jewellery. Waste of money

1 item was missing in the parcel. It took them a while to send it. Everything I ordered looks cheap and nothing like the photos. They come from China. As I was embarrassed to wear them, they went straight to a charity shop. It is waste of money.

October 20, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. I bought 4 things, either came from England or China. Took weeks, within 5 days 3/4 things were tarnished. The ring was 2 sizes too small and they offer a "coupon" if you dont want to spend an arm and a leg sending back to ENGLAND! Ended up giving me 1/2 off back. SCAM.

October 8, 2025
Unprompted review
Rated 1 out of 5 stars

Bad customer service

I brought $100 plus jewelry and bracelets did not fit my wrist, they are like child bracelets. I emailed them for refund and that is when they told me they are located in the UK. It will cost me more to send them back. They offered me to keep them For 30% discount and they have the nerve to tell me told refund was $8. Scam !!!!!

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Awful customer service clunky jewellery AVOID LIKE THE PLAGUE

I bought lots of jewellery and the reality was clunky and nothing like the pictures. Even worse they made returns incredibly difficult (still waiting for refund even though they made me prove with tracking that rings arrived ten days ago!) Hope I get a refund.

Awful awful customer service and not great jewellery. Avoid like the plague!

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

PLEASE don't buy from these people I…

PLEASE don't buy from these people I purchased a ring that twice the stone fell out and they returned it once. I asked them for the money back and they No, please stay away. There policy is a joke after 30 days you are literally on your own.

August 14, 2025
Unprompted review
Rated 1 out of 5 stars

Cheap! And they don’t stand by their products

I am extremely disappointed with my experience. I purchased a ring just two months ago, and it has already broken. I wrote to them and they said there is nothing they can do. For the price I paid, I expected much better quality.

I’ve bought several pieces from this company in this order, and I do not feel confident in their products. The fact that they don’t stand by what they sell is unacceptable. I feel let down and won’t be purchasing from them again.

The ring was $58 CAD - or as they call it - “affordable”. Regardless, it should last more than 2 months (truthfully I only wore it a few weeks) and a company should stand by their products.

September 9, 2025
Unprompted review
Avariajewelry logo

Reply from Avariajewelry

We have a lifetime color warranty on all our pieces. If you experienced any color changing or tarnish, please let us know and we will replace your piece for a lifetime. However, we do not cover accidental physical damage of our pieces past 30 days. We are an affordable jewelry brand and with our frequent promotions each piece is around 20-30 dollars.

Rated 1 out of 5 stars

False advertising and poor quality

False advertising and poor quality – do not trust this brand

I purchased earrings from Avaria after reading on their website that their products are “high quality” and backed by a lifetime color warranty. The truth is very different. The earrings tarnished after just a few days of use — not once, but twice, since I already went through one replacement.
This is not a matter of bad luck or a single defective item. It clearly shows that the products are not what the company advertises. The quality is extremely poor, and it feels like customers are being misled into believing they are buying something authentic, when in reality it is not.
To make matters worse, Avaria refuses to issue a refund, even though the problem is clearly on their side. They insist on offering replacements, which is pointless since the issue happens again and again.

I am writing this review as a warning to others: do not trust the marketing claims on their website. What you will receive does not match the description, and the company does not stand behind its promises.

September 9, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look