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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, professionalism, and reassuring demeanor, making them feel at ease throughout their visits. Many highlight the exceptional service, noting the detailed explanations, efficient procedures, and impressive aftercare provided. People frequently mention feeling well-cared for, from the initial greeting to the follow-up information. Consumers are particularly impressed with the painless procedures and the overall smooth experience, often recommending the clinic to others. The clean and modern environment also contributes to a positive impression, with many expressing their intent to use the clinic's services again.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the excellent service, from... See more

Based on these reviews

Rated 5 out of 5 stars

Flawless experience Claire was brilliant at talking through the procedures and pros and cons of them. Really happy with the results. One thing this clinic does particularly well is to explain any aft... See more

Rated 5 out of 5 stars

I have been treated at this clinic on three occasions now for separate things and each time have had the best experience I could wish for. The staff are friendly, patient and reassuring and the afte... See more

Rated 5 out of 5 stars

My experience was fantastic.They were quick to get me an appointment. Went into have a lump in my face removed. Claire was just fantastic. She explained everything in detail, looked at the cyst just... See more

Rated 5 out of 5 stars

Despite being held up in appalling traffic and fifteen minutes late I was made very welcome. My head cyst was removed quickly and efficiently and I was given aftercare instructions. 5 days on, my sti... See more


Company details

  1. Hair Transplantation Clinic
  2. Dermatologist

Written by the company

At Aventus Clinic we provide affordable, high-quality and exclusive treatments for hair and skin rejuvenation to help you look and feel your best. Ranging from FUE hair transplants to skin rejuvenation and PRP therapy, we strive to deliver exceptional and effective results for our clients that help them feel better day-to-day.


Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

5-star
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How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Parking outside the door was surprisingly easy and could not pay as machine broken. (Probably fixed by now)
Pleasantly greeted on time. Minor surgery treated immediately and looked after by very pleasant team.
And a follow up message after a few says.
It could not be easier.

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Customer service and communication with…

Customer service and communication with all staff was excellent both before and after the removal of a cyst on my back. Dr Patel performed the procedure which was painless and provided great aftercare information. I would highly recommend Aventus clinic and would not hesitate in using them again.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

I had a cyst removed from the top of my…

I had a cyst removed from the top of my head. From the start of the process the service has been excellent.

Sent them a picture of the cyst and had feed back of what the procedure would be, the cost and available dates for removal. I had to reschedule the original date and the admin team was so helpful and friendly.

On the day I met Claire who undertook the cyst removal. Talked me through what was happening and again so friendly and professional. Treatment room was amazing and the procedure was totally painless.

I followed the aftercare instructions to the letter and had the stitches removed nine days later.

A fantastic clinic and excellent staff.

Thank you so much.

March 26, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent care

Excellent care. Very efficient and very well explained. Actual minor skin surgery was performed extremely well. All round, excellent service.

March 18, 2026
Unprompted review
Rated 4 out of 5 stars

Parking right outside is a bonus but…

Parking right outside is a bonus but pay machines
Clinic is clean and staff very nice
Got there early but was seen a bit late
Not cheap but you get what you pay for
Only gave four stars because of having to wait with no explanation

February 4, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

The clinic was clean, staff helpful and friendly and the operation was carried out very efficiently.
It is now only six days post surgery, but everything seems to be in accordance with the post surgery advice that was given at the time.
I am confident that the scar will fade in the fullness of time.

January 6, 2026
Unprompted review
Rated 5 out of 5 stars

I finally decided to bite the bullet…

I finally decided to bite the bullet this Spring and look at hair transplants to repair the fast fading top/front of my hair (also some crown loss) and decided on Aventus.
My initial query on 31st Jan was followed up by a call back within 5 minutes and an initial appointment for the 2nd week of Feb. After which, receiving full details of what would be undertaken, the price and my decision to go ahead I was booked in for the first week of April.
The procedure was undertaken by the very professional staff at Aventus and I was given all necessary aftercare treatments needed and routine aftercare contact which helped a lot.
Now almost 8 months after the treatment I have a full head of hair which I have treated to it's first new hairstyle in almost 20 years.

100% recommend Dr Alam and his team at Aventus (I had written a much longer review with lots of details [over 2 pages] but it was too long to post)

I have told Aventus that I am happy to speak to anyone they have who is considering such a procedure but is nervous, so give them a call and ask :-)

I truely feel like a different person both in hair and confidence.

April 9, 2025
Unprompted review
Rated 5 out of 5 stars

Minor surgery

I had a lipoma on my forehead, booked for a consultation and removed the same day, made to feel welcome and care for before and after procedure, very friendly staff

December 6, 2025
Unprompted review
Rated 5 out of 5 stars

Efficient, friendly and welcoming

Despite being held up in appalling traffic and fifteen minutes late I was made very welcome. My head cyst was removed quickly and efficiently and I was given aftercare instructions.
5 days on, my stitches are still in and the scar is healing nicely.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Had a pilar cyst removed

Had a pilar cyst removed. Very quick to get booked in after the initial phone conversation, all very efficient on the day and the procedure went very well - very happy with the results. All staff were very professional and efficient. Would definitely use again.

November 1, 2025
Unprompted review
Rated 5 out of 5 stars

Extremely professional -5 star

Extremely happy with my treatment and the professionalism of Aventus Clinic. From the warm greeting at reception through to the consultation and medical procedure everything was 5 star. The doctor explained everything he was doing during the process and even chatted with me about football, golf and holidays which put me at complete ease.
The aftercare info and follow up was also very welcome.

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing staff and care

I had a keloid scar removed at Aventus Clinic, the staff here were very kind and helpful. They provided great care and service, which overall made the whole experience more comfortable for me. Thank you so much!

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent!!

Excellent!!
Came in for the second time after my histology report. Excellent team who explained the procedure and answered all my questions.
Would recommend all my friends to attend this clinic for any hair or dermatological procedures.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Aventus Hitchin

I had a pilar cyst removed by Dr Vijayan and Dr Alam who were both reassuring as I was very nervous , they communicated with me throughout the procedure and were very professional . Thank you ,. I would also like to thank Natasha on reception booking the appointment etc . I would certainly recommend Aventus Clinic HITCHIN

October 1, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

Would use Aventus Clinic again and again. From start to finish the service has been amazing. Hannah and Dr Mahmood were brilliant! I put in an enquiry online on a Wednesday evening, 10 minutes later Hannah called me asking me for more information. I spoke to her to next day, once she had spoken to the medical team and I was then booked in and seen 3 days later! Aftercare has been great too. Couldn’t fault this clinic. Thank you!

September 27, 2025
Unprompted review
Rated 5 out of 5 stars

From my initial enquiry to my actual…

From my initial enquiry to my actual procedure, the team at Aventus were knowledgeable, efficient and very helpful. Dr Hussein was an absolute delight, I was very nervous and he was so reassuring, that I came out laughing. Thank you all

October 1, 2025
Unprompted review

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