Average Dad Tech Reviews 215

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, often highlighting the availability of unique phones not found elsewhere. The delivery service is frequently described as impressively fast and efficient, with many people receiving their items quickly and in perfect condition. Reviewers also commend the customer service and staff for being professional, polite, and extremely helpful, providing excellent communication and support throughout the buying process. However, some customers also noted issues with after-sales support, particularly concerning product defects and warranty claims. There were instances where people felt communication became less helpful when problems arose, with some mentioning difficulties in getting assistance for repairs or replacements. A few other people also felt that some interactions with the company's owner or staff were not always satisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and efficient... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as "out of this... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team for being dedicated, reliable, and... See more

Service

Reviewers consistently express high satisfaction with the service. Many customers praise the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more

Rated 5 out of 5 stars

All I can say is, DO BUY from ADT Store. This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route. I don’t know Mike personally, but the guy we see on his YouTube channel... See more

Rated 5 out of 5 stars

First time ordering an imported phone so was bit apprehensive, but finally placed my order on 27th March and 5 business days later I'm writing this review on my brand new Oppo Find N6. A great phon... See more

Rated 5 out of 5 stars

Great place to buy CN and global rom phones that aren't available to buy in your region. Prices are less compared to other vendors, if it's high we are just a mail away from getting it lowered to make... See more


Company details

  1. Cell Phone Store

Written by the company

Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

I didn't get my early Honor V5 pre-order

I placed an early pre-order for the Honor Magic V5, but due to unexpected delays, it didn’t end up shipping on the original timeline. While this wasn’t necessarily the fault of Average Dad and their team, they worked with me to adjust the order location and provided a discounted refund to help make things right. I truly appreciate their effort to resolve the situation, though as a YouTube reviewer, I would have loved to receive the device earlier for content purposes.

July 7, 2025
Rated 1 out of 5 stars

The worst experience and the craziest…

The worst experience and the craziest owner I've ever experienced.

August 8, 2025
Unprompted review
Average Dad Tech logo

Reply from Average Dad Tech

Here you are again!

We will no longer take your threats and abuse! we have reported your information to the police.

This isue was resolved 3 months ago and now you leave a review here! i feel sorry for you.

Rated 5 out of 5 stars

The best

Great site for honest cell phone reviews. Great customer service and support. The go to site for accurate reviews of Chinese products. #1 for informative info on Chinese phones.

July 10, 2025
Rated 1 out of 5 stars

Rude, unhelpful customer service and false marketing.

I contacted them for a price match to a competitor, the owner offered this in one of his youtube videos. They agreed and I was happy to move forward. They didn't explain how I was to recieve this match, and then when they did none of the methods worked, including the checkout option the recommended. After I expressed my frustration and offered to continue with my purchase if they could make it right I was told "No, i do not like the way you are speaking! go buy elsewhere! ". I'm a professional and a business owner myself and this is not how you handle customers unless you don't want to be in business very long.

August 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and youtuber!

Was worried about dealing with an oversees company purchasing a product at this amount. Averagedad shipped my item quickly and responded to a concern i had at about the shipped item. Not only a youtube sensation, but a great company to deal with too!

July 8, 2025
Rated 1 out of 5 stars

One of the worst experience i ever had.

One of the worst experience i ever had. Arrogant, annoying guy! This guy is selling defective smartphones, as new. I have emails, from this guy, calling me names, and threatening my family.
No support, not helpful.

July 17, 2025
Unprompted review
Average Dad Tech logo

Reply from Average Dad Tech

Daniel Valentim, residing in France...

You should not tell lies as the internet knows everything!

Here is the Gemini Summary of our email interaction:

Daniel reported a crackling sound from his Vivo x fold 5 hinge, suspecting it was a resealed device.

AD Tech initially stated the noise was normal, but Daniel insisted it was not and requested a replacement.

AD Tech suggested he could return the phone to China for inspection at his own expense.

Daniel responded with a threat to "destroy" AD Tech.


Daniel, your childish way to 'destroy' us is by commenting on all my youtube videos then leave this false review!

I was not going to take your threat in my life further but this is the final straw,

we will be in touch.

Rated 5 out of 5 stars

I purchased Huawei Matebook Fold from…

I purchased Huawei Matebook Fold from Average Dad Tech store and received it less then a week after it was released in China. In fact I received it before Mike received his MBF. I played around and got it working , the Harmony OS NEXT is not easy. Average Dad ( Mike) posted a video showing how to get the best setup, that has got better being a member of the “buy me a coffee” WhatsApp group where some of the best tech geeks are happy to pass on best practices for Huawei Harmony OS NEXT apps to function alongside Android Apps. Highly recommend the store and the WhatsApp group if you are interested in the latest tech coming on to the market at the best price.

June 7, 2025
Rated 1 out of 5 stars

Average dad scammers

Bought a folding phone from them, a month in the inner screen breaks, Average dad told me it's under warranty and to send it to China with royal mail instead of them sorting the issue. First of you cannot send phones to China because phones have lithium batteries, I told Average dad this and they didn't believe me even though it says on royal mail website!!!, sent anyway but they told me to specifically state the package is only $50 and to send it only (specifically) as standard delivery to avoid large import fees(I showed the royal mail this part where it states the delivery type), I would've sent it tracking or a more expensive shipping as it was a 1500 quid phone, but no no no they said only standard shipping (which doesn't have tracking) I was concerned as I never send without tracking. Contact average dad after a month ish and they told me the parcel never turned up and I was to follow tracking!?!, there wasn't tracking obviously,they told me not to use tracking previously then told me I should've used tracking but they specifically said not too!!!. They won't replace my phone or the refund me and put the blame on me for following their exact details and then lie, but it's all in the emails what they said and told me to do. avoid avoid avoid!!! I understand why this scammer has so many bad reviews.

July 9, 2025
Unprompted review
Rated 5 out of 5 stars

Samsung Knight Slayer. Buy from AD Tech

I would not hesitate recommending AD Tech. I have had two excellent experiences with them received sealed and faultless new products both times with fast shipping. On the second occasion, the price dropped during the pre-order period and AD honoured a refund to make sure I wasnt out of pocket as a pre-order customer. No hidden charges and quality service, highly recommend

July 9, 2025
Unprompted review

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