Average Dad Tech Reviews 215

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, often highlighting the availability of unique phones not found elsewhere. The delivery service is frequently described as impressively fast and efficient, with many people receiving their items quickly and in perfect condition. Reviewers also commend the customer service and staff for being professional, polite, and extremely helpful, providing excellent communication and support throughout the buying process. However, some customers also noted issues with after-sales support, particularly concerning product defects and warranty claims. There were instances where people felt communication became less helpful when problems arose, with some mentioning difficulties in getting assistance for repairs or replacements. A few other people also felt that some interactions with the company's owner or staff were not always satisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and efficient... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as "out of this... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team for being dedicated, reliable, and... See more

Service

Reviewers consistently express high satisfaction with the service. Many customers praise the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more

Rated 5 out of 5 stars

All I can say is, DO BUY from ADT Store. This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route. I don’t know Mike personally, but the guy we see on his YouTube channel... See more

Rated 5 out of 5 stars

First time ordering an imported phone so was bit apprehensive, but finally placed my order on 27th March and 5 business days later I'm writing this review on my brand new Oppo Find N6. A great phon... See more

Rated 5 out of 5 stars

Great place to buy CN and global rom phones that aren't available to buy in your region. Prices are less compared to other vendors, if it's high we are just a mail away from getting it lowered to make... See more


Company details

  1. Cell Phone Store

Written by the company

Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

Bad experience in case of cancellation or returns

I bought a mobile phone order from Averagedad which I wanted to cancel during the shipping process but when you tell them this, Averagedad's owner Mike starts to get super annoyed and keeps blaming you and talking in a non-professional way.
Also, when he feels responsible for anything, he will tell you that your issue is with the Chinese shipper. I got a full refund with only shipping costs deducted though.
If you may return your item or have a warranty claim, avoid Averagedad.

May 15, 2025
Average Dad Tech logo

Reply from Average Dad Tech

SIr, your order had already shipped, you had a tracking number and could se it was on the way.

Even Amazon will not let you cancel while it is out for delivery!

We told you not to open the package and provided a return address. you were then refunmded in full.

When you leave a review, please share the facts!


Rated 5 out of 5 stars

Fantastic service

Fantastic service. Order the vivo x200 ultra on Monday from Montreal Canada and I got it on Friday. Thank you again and keep up with the good reviews on YouTube in which I follow your channel for new phones coming out in the future.

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

Love it!

I have been in the market for a new mobile, but I wasn’t sure what I really wanted except that it definitely needed to have an excellent camera.

I started the deep dive into my research regarding what was on the market. I visited my local phone store and I wasn’t that impressed. I think the assumption was that I was simply going to pick one of the big 3; Samsung, Apple or Google.

I was looking for something different, and I certainly found that when I stumbled upon the Average Dad YouTube channel and those gorgeous ‘candy bar’ phones.

Straightforward, honest assessments on global and Chinese Rom (that was new to me) phones. Loads of Average Dad videos later, I made my final choice – the Vivo X200 Ultra. Wow! Ordered, duly arrived and now 3 weeks in, it’s the best decision I could have made. I love it, and I would definitely buy another Chinese Rom phone in the future from the ‘Above’ Average Dad tech store! Thanks, team.

May 12, 2025
Rated 5 out of 5 stars

Having communicated with James and Mike…

Having communicated with James and Mike over the past 6 months i have nothing but praise for these guys. I get Mike i love this youtube channel and his Personal Honest opinions on tech. I had purchased a phone from them a while ago which ran into some issues and had to be sent to Korea for fix , which was all covered under warranty free of charge! The communication from James and indeed Mike has been nothing short of first class. Mike even phoned me earlier today for a update and chat. I've never experienced customer services like that from any company before. Unbelievably good. Keep up the superb work guys. Just want to express my gratitude for your continued great work

May 28, 2025
Unprompted review
Rated 5 out of 5 stars

BEYOND happy with ADT Tech Store!

All I can say is, DO BUY from ADT Store.
This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route.
I don’t know Mike personally, but the guy we see on his YouTube channel is reflected in the way his store operates. Whether it’s emails from Samantha or James, you WILL be kept up to date - they’re VERY professional, polite & clearly love tech themselves. I’ll be buying more phones through ADT Store… Justin House.

May 24, 2025
Rated 5 out of 5 stars

I just received my new Vivo X200 Ultra…

I just received my new Vivo X200 Ultra phone in Texas, USA from Average Dad. They were completely responsive to all my questions and kept me in the loop. I absolutely love my phone. I'll definitely be ordering again. Thanks for everything!!

May 8, 2025

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