I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more
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Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!
Contact info
United Kingdom
- support@averagedadofficial.com
- averagedadofficial.com
Replied to 81% of negative reviews
Typically replies within 24 hours
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Bad experience in case of cancellation or returns
I bought a mobile phone order from Averagedad which I wanted to cancel during the shipping process but when you tell them this, Averagedad's owner Mike starts to get super annoyed and keeps blaming you and talking in a non-professional way.
Also, when he feels responsible for anything, he will tell you that your issue is with the Chinese shipper. I got a full refund with only shipping costs deducted though.
If you may return your item or have a warranty claim, avoid Averagedad.

Reply from Average Dad Tech
Great service
Great service. Queries were answered quickly and purchased items arrived in the time advised.
Would highly recommend Average Dad Tech…
Would highly recommend Average Dad Tech Store to anyone. Phone came quickly and as advertised. Great communication, my email questions were answered quickly.
Fantastic service
Fantastic service. Order the vivo x200 ultra on Monday from Montreal Canada and I got it on Friday. Thank you again and keep up with the good reviews on YouTube in which I follow your channel for new phones coming out in the future.
An honest man's store.
I know Michael personally and this store is a great representation of the honest man himself, but these prices are really the best part!
Baseline of what great customer service looks like!!
Amazing experience. Can not recommend this company enough. Friendly helpful staff who go above and beyond!!!
Love it!
I have been in the market for a new mobile, but I wasn’t sure what I really wanted except that it definitely needed to have an excellent camera.
I started the deep dive into my research regarding what was on the market. I visited my local phone store and I wasn’t that impressed. I think the assumption was that I was simply going to pick one of the big 3; Samsung, Apple or Google.
I was looking for something different, and I certainly found that when I stumbled upon the Average Dad YouTube channel and those gorgeous ‘candy bar’ phones.
Straightforward, honest assessments on global and Chinese Rom (that was new to me) phones. Loads of Average Dad videos later, I made my final choice – the Vivo X200 Ultra. Wow! Ordered, duly arrived and now 3 weeks in, it’s the best decision I could have made. I love it, and I would definitely buy another Chinese Rom phone in the future from the ‘Above’ Average Dad tech store! Thanks, team.
Having communicated with James and Mike…
Having communicated with James and Mike over the past 6 months i have nothing but praise for these guys. I get Mike i love this youtube channel and his Personal Honest opinions on tech. I had purchased a phone from them a while ago which ran into some issues and had to be sent to Korea for fix , which was all covered under warranty free of charge! The communication from James and indeed Mike has been nothing short of first class. Mike even phoned me earlier today for a update and chat. I've never experienced customer services like that from any company before. Unbelievably good. Keep up the superb work guys. Just want to express my gratitude for your continued great work
BEYOND happy with ADT Tech Store!
All I can say is, DO BUY from ADT Store.
This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route.
I don’t know Mike personally, but the guy we see on his YouTube channel is reflected in the way his store operates. Whether it’s emails from Samantha or James, you WILL be kept up to date - they’re VERY professional, polite & clearly love tech themselves. I’ll be buying more phones through ADT Store… Justin House.
My first purchase Chinese phone
My first time importing a Chinese model phone and purchased in the AD store because it meets my expectations. The communication with the store is good and friendly. Will buy again.
Average dad
Average dad , gives honest information on buying Chinese phones And that’s what you need if you are going to buy
I just received my new Vivo X200 Ultra…
I just received my new Vivo X200 Ultra phone in Texas, USA from Average Dad. They were completely responsive to all my questions and kept me in the loop. I absolutely love my phone. I'll definitely be ordering again. Thanks for everything!!
Terrible experience, worse owner
Terrible experience, terrible abusive guy
Top Service!
Top! Real quick delivery, no problems just flawless! I would buy from Average Dad Tech again.
Best place to buy flagships
Lovely experience, fast delivery, and accurate descriptions
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