Average Dad Tech Reviews 215

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 164 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product selection, often highlighting the availability of unique phones not found elsewhere. The delivery service is frequently described as impressively fast and efficient, with many people receiving their items quickly and in perfect condition. Reviewers also commend the customer service and staff for being professional, polite, and extremely helpful, providing excellent communication and support throughout the buying process. However, some customers also noted issues with after-sales support, particularly concerning product defects and warranty claims. There were instances where people felt communication became less helpful when problems arose, with some mentioning difficulties in getting assistance for repairs or replacements. A few other people also felt that some interactions with the company's owner or staff were not always satisfactory.

What people talk about most

Product

Customers consistently note positive experiences with product. Many reviewers praise the quality and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and efficient... See more

Customer service

Consumers generally express high satisfaction with customer service, often describing it as "out of this... See more

Staff

Clients share positive opinions on staff. Many reviewers praise the team for being dedicated, reliable, and... See more

Service

Reviewers consistently express high satisfaction with the service. Many customers praise the exceptional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ended up trusting Mike and the team at Average Dad Tech more than any other phone seller I’ve dealt with. Their service is consistently solid, the communication is clear, and Mike’s honesty... See more

Rated 5 out of 5 stars

All I can say is, DO BUY from ADT Store. This month I’ve bought a VivoX200Ultra, HuaweiPura70Ultra & OppoX7Ultra is en-route. I don’t know Mike personally, but the guy we see on his YouTube channel... See more

Rated 5 out of 5 stars

First time ordering an imported phone so was bit apprehensive, but finally placed my order on 27th March and 5 business days later I'm writing this review on my brand new Oppo Find N6. A great phon... See more

Rated 5 out of 5 stars

Great place to buy CN and global rom phones that aren't available to buy in your region. Prices are less compared to other vendors, if it's high we are just a mail away from getting it lowered to make... See more


Company details

  1. Cell Phone Store

Written by the company

Tech review channel on Youtube: https://www.youtube.com/@AverageDadOfficial Primarily reviewing Chinese phones and accessories (Honor, Huawei, OPPO & Vivo) as well as Western phone and accessories (Apple, Google & Samsung). We created a website to endevour to make Chinese phones as accessile as possible to the rest of the world! Any queries please email: support@averagedadofficial.com Alternatively, drop a comment on our videos and we will try our best to answer it!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

215 reviews

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1-star

Replied to 81% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick and easy payment/checkout

Quick and easy payment/checkout on this store, all terms and conditions are clear cut which is useful when ordering a phone from overseas, been a long term fan of AD and his store reflects how much of a staple he is in the tech reviewing community :)

May 7, 2025
Rated 5 out of 5 stars

Amazing service - warmly recommended

I have ordered three phones (Oppo Find X8 Pro, Vivo X200 Ultra, and Honor Magic v5) from Average Dad, and all occasions the experience has been great.

Although they offer two weeks for a free return, I could return the Oppo after that time had passed (minus re-stocking fee, fully acceptable), and the pre-ordered Vivo was sent on time.

I cannot recognize my experience in that of other reviewers, and I can only warmly recommend buying here; I have thrice, and will do so again.

Update 17/05/2025:
Got a tax invoice above the £40, sent a copy of the invoice, and was reimbursed directly, as promised per policy.

Update 02/10/2025:
Fast forward and I ordered the Honor Magic V5 from ADT. I got the phone but it turned out to be a "Monday sample" and Mike was more than forthcoming to help me sort out and get a replacement device. It was a lengthy discussion, he was top-notch professional, kind, and even gave me a call.

I will definitely buy from ADT/Mike again, and can 100% recommend to anyone to buy from him. Don't believe the haters!

May 5, 2025
Unprompted review
Rated 2 out of 5 stars

Customs duty problem

Unfortunately still had to pay The customs duties, even though it was written that they were included in the purchase price.

March 13, 2025
Average Dad Tech logo

Reply from Average Dad Tech

This was VAT not customs fees, clearly stated on our shipping page. we do want feedback to help us iomporve but if you are not going to state the facts, what is the point?

Rated 1 out of 5 stars

Ordered an Mi Pad 7 on 21

Ordered an Mi Pad 7 on 21. April. Today we got 5. Mai and nothing. Nothing arrived, tracking wasn't even given through mail, I had to ask and the package is still on its way, but where it is, nothing. Any feedback from Average Dad Tech, nothing. I hope I get it but delivery time is really bad right now.

UPDATE: 16. Mai, still no delivery.

UPDATE: funny, got my money today, after 2.5 months because asked a friend to help me, as he knows you. Don't know, when I would got my money without the friend. And funny, never mentioned it. I could send you the screenshot of all mails and you even answered some. As I didn't want to bother you, I asked after weeks and than 2 weeks later and more. You said, it is lost, than it is back sending, than I get a refund when it arrives in China. Which was weeks ago, so don't know, how long it takes to get back to China, but if you like, I post the mails you wrote as answers on my mails.

UPDATE: 14.11 I waited for months and only after I asked a friend who had more contact to you, you gave me a refund. Sorry, why should I delete this review. It is my experience with your shop. And I can show you my messages, I wrote min. 5 mails and you even answered.

May 10, 2025
Unprompted review
Average Dad Tech logo

Reply from Average Dad Tech

can you remove this as you clearly never got in touch to mention any delays to us! we have also refunded you in full!

Rated 5 out of 5 stars

Great service and best price

Great service and more important best price. Delivery without any problems straight from China. Interesting youtube channel with a good, clean explanation of everything for idiots like me 😉

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

First Class

Great service from start to finish, delivery of Vivo X200 pro was in good time and I was kept informed of progress etc.. Gorgeous phone at a great price, many thanks and will be back again.

February 12, 2025
Unprompted review
Rated 5 out of 5 stars

A great store, great people.

I've ordered two flagship phones from AD in February and both were very fast taking only 3-4 days for delivery!
The global Honor Magic 7 RSR was even a preorder and I actually got it a day before European launch date! I was mind blown!

This is a small business, it's run by a small group of honest and close to the heart people. I talked to Mike, the owner, and he was very responsive and patient with my long inquiries.
I recommend this store to friends and family, and anyone online for that matter.

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

Was skeptical before buying

I was skeptical before purchasing from the average dad store. Now I'm happy i did. The phone I purchased arrived factory sealed, unlike wonda mobile and giztop who unseal Chinese phones and advertise it as brand new because they supposedly have to install Google playstore. Will purchase from average dad store again and would recommend others to do the same.

April 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

My experience was great. Shipping was fast and I received a discount. Honor wouldn't ship to my country, so all thanks to averagedad store.

March 19, 2025
Rated 5 out of 5 stars

No issues

I've ordered 2 phones from AD Tech and had absolutely no issues what so ever. As of now they have been professional and polite in my experience.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

I purchased a used Oppo N5 global phone…

I purchased a used Oppo N5 global phone from the Average Dad Tech site. The phone was only a few weeks old and had been returned to the store as it was no longer required. After contacting Mike and and asking a few questions about condition and warranty (It still comes with a full year) etc, I ordered the phone and received it the next day before 1pm. Mike was really helpful and very quick to respond to any questions and the phone was delivered much quicker than I expected. Highly recommended.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

I have purchased several phones from AD…

I have purchased several phones from AD Tech store and they have delivered each one on time and on one occasion ahead of the agreed time. In addition to purchasing the phones, AD has provided tech support when ever needed.
Highly recommended

March 13, 2025
Unprompted review

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